Tricon Reviews 

Our neighbors just got out of their lease at a Tricon property. They have lived in the home around two years. The issues they faced was mold throughout the house, problems with the septic system and the entire backyard was dug up. So, they moved out on Thursday or Friday and the house is now being advertised to move into within a week. The pictures used in the advertisement are ones from a few years ago. They claim it's not ready for new tenants as residents still living there.

This sounds like a scam company. They are charging monthly rent that is higher than the house is really worth and it seems like they care more about money than the health and safety of tenants.

Easy to work with and will always use Tricon for my rental properties

Great service and everything but sometimes it’s a while to come fix certain stuff of the house

They make everything easy from submitting a work order to renewing our lease! The maintenance requests response is timely.

The technician was ni e and took care of the issue quickly.

Poor customer care, they don’t care about us tenants. We’ve been without water at our home for two days now because of the leaking pool. This has happened twice now

The experience with Tricon has been wonderful. The ease of being able to contact Tricon for any issues is easy and the property is wonderful. The only thing would be if I could use my own internet company.

My family and I have lived in a rental house for almost two years through Tricon and we feel more and more comfortable and safe every day. The ticket system Tricon uses for maintenance issues, is resident-friendly & they have done everything possible through their actions and clear communication to make us feel welcome to the community. We have just signed the renewal and would recommend leasing a home through Tricon.

I had a plumbing issue in my master bathroom. Long story short, it took two maintenance people and two different "experienced" plumbers to figure out the issue that I had originally told the first main maintenance person. So tricon ended up hiring a plumbing company called High Low plumbing to complete the work. It took them three weeks to complete the work and that was after I called EVERYDAY trying to push the matter since I had literal fecal matter in my shower... on the very first day of the job, the plumbing company took apart my fence. I have a dog that is extremely hyper and needed his backyard (one of my MAIN reasons why I got this house). After the plumbing company finished, I thought they would put the fence back since they took it apart. The plumbing company then informed me I had to submit another ticket with tricon to have the fence reinstalled. It took multiple days for tricon to assign my ticke and again, it was because I called every day. It turns out they assigned my ticket to a company that did not exist and they ended up sending out a maintenance person anyway. This whole process of back-and-forth took a month and a half to fix. I continued to ask for a tricon manager to call me to discuss the process as I was just strictly trying to seek understanding from the managing partners. No one called me. No one acknowledged the unprofessional behavior during the process. No one did anything. Yet they received full rent payment on time as they were expecting. However, I never received the full service of my house for an entire month and a half. I feel like this process has been highly. I'm professional and severely unappreciated.

Still having issues with the door.
Door is hard to open and shut and will not stay closed.
Put in second request for repair.

I truly hate leave negative reviews, but after living in a Tricon Residential community in Menifee California and spending months attempting to resolve issues through the proper channels, I feel compelled to share my experience.

The most significant issue has been an ongoing HVAC/heating failure that originally began in February 2026. Despite multiple maintenance requests, countless phone calls, technician visits, involvement from Tricon maintenance personnel, and even a third-party HVAC contractor, the problem continued. What was most frustrating was not just the repair itself, but the complete lack of communication, accountability, and urgency surrounding a basic habitability issue.

Throughout this process, I communicated directly with Regional Manager William Yanez Manecke who later just cc'd some other people in management, the leasing office team, Tricon customer service, centralized maintenance, onsite maintenance personnel, and outside contractors. Despite repeatedly explaining that I had already contacted maintenance, escalated the issue, and took time off work (8 days to be exact) to accommodate multiple repair attempts, I continued receiving the same response: call maintenance again, follow up again, and continue waiting.

Eventually, after months of failed repair attempts and lack of meaningful updates, I was forced to file a complaint with the City of Menifee Code Enforcement Division. The City reviewed my complaint and immediately opened Code Enforcement Case CE-26-0539.

Unfortunately, the HVAC issue is only part of the problem which has still be fixed or address.

The overall condition of the community has steadily declined. Trash cans are routinely left out throughout the neighborhood for extended periods, creating a cluttered and neglected appearance. Common areas frequently appear overlooked, and there seems to be little enforcement of community standards that residents are expected to follow. In which William continues to provide excuses, what's sad is no other community has this issue. I literally gave him the plan to have them removed at owners expense and he did what he normally does, not reply....

The dog park, which is advertised as a community amenity, is often littered with dog waste and appears to go extended periods without proper cleaning or maintenance. Residents paying premium rental rates should not have to navigate dog waste, overflowing trash cans, and poorly maintained common areas. Also the pool, they'll tell you is heated, but it is not and not to mention their gym, the overhead speakers don't work, I told them via email in February that the treadmills were breaking down and STILL not fixed.

What disappoints me most was the lack of ownership and accountability. Problems are "acknowledged", but meaningful action often appears delayed or passed between departments. Residents should not have to act as project managers to coordinate communication between leasing staff, regional management, customer service, maintenance teams, and contractors just to resolve basic issues.

For the amount of rent being charged, I expected significantly better communication, responsiveness, and pride in the community. Instead, I experienced poor communication, delayed maintenance resolution, declining community standards, and a complete lack of urgency regarding issues that directly affect residents.

I sincerely hope Tricon Residential leadership takes a serious look at its customer service, maintenance escalation process, community upkeep, and management accountability. There is a substantial gap between the image being marketed and the experience I have personally received.

This rating does not reflect the excellent service provided by the maintenance tech who checked the leak from the refrigerator. He gets 5 stars.

This rating reflects the fact water still is leaking from under the freezer area after the filter was removed from the back of the refrigerator.

I just appreciate that Tricon fixes things immediately amd its done righr the first time, unlike your competitor, my old rental company.. Invitation Homes. Your technicians are always so nice, smile, talk, explain, and just do great work. I love tricon for sure.

Sending out handyman for AC and electrical work ...making 4 visits in 2 weeks ...losing work and out 400 dollars for portable AC. Finally an actual professional/expert comes out and it's done within an hr. That sums it up

Since I moved in here on April 15, Tricon has done everything to make our stay comfortable from fixing our AC and replacing the unit and completing every work order

We have been in our home for 5 years and Tricon is the best. From maintenance to any questions we need asked they are one call away. They also have an amazing portal that is easy to utilize.

Carlo was amazing and always do a Asome job.

I've been renting from Tricon since October 2025 and they have been amazing every step of the way. Would highly recommend them to anyone looking to lease a home.

My experience with Tricon have been nothing short of EXCELLENT! Each time I reach out, I’m greeted with curiosity, and understanding. Any maintenance request have been addressed with urgency and I’ve been happy with each outcome. I look forward to beefing a Tricon resident until I purchase my own home.