Trip Me Up Reviews 

137
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the meticulous planning, detailed itineraries, and smooth organization of their tailor-made European rail journeys. Travelers note that every single connection, hotel stay, and excursion runs seamlessly from start to finish. People are especially fond of the wonderful hotels, which offer incredible views and are situated in perfect locations right near railway stations. Reviewers also deeply appreciate the constant availability, friendly attitude, and helpful guidance provided by the organizers throughout the trip. Consumers frequently mention engaging activities like wine tasting, scenic train rides, and city tours that make their holiday unforgettable.

What people talk about most

Holidays

Reviewers express immense satisfaction regarding their holidays, highlighting flawless planning and... See more

Service

Users describe positive interactions with service, highlighting the meticulous planning and exceptional... See more

Staff

People report positive experiences with staff, highlighting exceptional service, meticulous planning, and... See more

Location

Customers consistently note positive experiences with location, highlighting that hotels are carefully... See more

User experience

Customers had positive experiences with user experience, frequently highlighting the seamless planning and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

3Very well organised tour. A great experience. The whole holiday lived up to our expectations from setting off in Berwick upon Tweed. The itinerary had lots of amazing experiences but also gave us a b... See more

Rated 5 out of 5 stars

Suzie did a brilliant job organising our holiday,she went above and beyond to make sure every detail was 1st class We went from Berwick upon tweed ,Paris,Switzerland then Italy Every leg of ou... See more

Rated 5 out of 5 stars

I along with 2 others made a 8 daytrain trip starting at our homes via London Eurostar, Paris Montreux,Luzern and Strasbourg. What a great experience helped enormously by the planning and organisati... See more

Rated 5 out of 5 stars

What an absolutely fantastic tour from start to finish every detail was exact and precise... nothing was too much trouble for Suzie every question answered perfectly.. The whole experience from star... See more


Company details

  1. Travel Agency

Written by the company

Trip Me Up creates bespoke trips to anywhere in the world - designed exclusively for you. Our passion is planning complex multi-destination holidays, whether it's a flight-free European rail adventure, an American road trip or island hopping in The Philippines. We plan, book and offer 24-7 support while you travel, leaving you free to have the holiday of a lifetime.


Contact info

4.9

Excellent

TrustScore 5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(137)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The holiday was tailored to our…

The holiday was tailored to our requirements and we received an easy to follow itinerary of the train journeys, hotels and excursions.
The friendly personal service freed us from the stress and time taken to book multiple train journeys and hotels. We greatly valued the online face to face briefing prior to leaving, which explained how to navigate the train tickets and destinations. There was the added reassurance of being able to make contact directly at any time should we need help.
The organisation of the entire trip couldn't be faulted and we had a most enjoyable holiday.

September 22, 2025
Rated 5 out of 5 stars

Seniors on tour!

From start to finish the whole holiday was exciting.Travelling on Eurostar First Class to Paris a new experience,being met by a driver and taken to our hotel for the night.Then a Citroen Cv tour around Paris in the early evening…wow!what a fantastic experience nothing was missed! The next morning travelling by train to Montreux.Arriving at our hotel for two nights overlooking Lake Genève the upgrade to a magnificent suite in the friendly family run hotel
The experiences keep coming.Arriving in Lucerne and the hotel beside the lake and yet another upgrade magnificent.One of the highlights of this tour was the trip up Mount Pilatus,if you are ever in Lucerne please put this at the top of your list it should not be missed.
Finally onto Strasbourg and a stay in Petite France so quaint full of street side eateries and shops.The personal tour to the vineyard hic!!
Finally we are at the end of our tour and it’s time to head home having had a unique experience never done anything quite like this before.
It was all made possible by the meticulous planning of Suzie (Trip Me Up)with the help of Sofiane in Paris we felt like we were never alone one or other always contactable,every train,boat time etc.was planned to perfection and may I say we never missed any!! It was all made so easy for us.
Thank you.
A FIVE STAR EXPERIENCE!⭐️⭐️⭐️⭐️⭐️

September 26, 2025
Rated 5 out of 5 stars

1st class holiday from a 1st class company

Suzie did a brilliant job organising our holiday,she went above and beyond to make sure every detail was 1st class
We went from Berwick upon tweed ,Paris,Switzerland then Italy
Every leg of our journey was explained and went smoothly ,from catching the train then getting to the hotels
She was on the end of the phone when you needed and responded within minutes
Anyone thinking of going on a rail holiday ,suzie and TRIP ME UP is the one to go with
I've recommended her company to many friends whom asked about it
Thanks Suzie

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Train Trip

Paris, Montreux Golden Pass, Luzern Mount Pilatus & Strasbourg.
Absolutely stunning holiday.
Excellent communication, zoom to ensure everything was in place, travel app railway tickets & excursions were in place followed with an information plan for everyday, it was perfect & made the journey easy to follow the plan to cover trains, reserved seating, hotels, directions & excursions. All hotels were excellent standards. Excellent support throughout the trip planning & contactable while away. I highly recommend Trip me Up.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Train trip to Switzerland, September 2025

Suzie booked the hotels, trains and some additional excursions for us and everything went exactly to plan. She emailed a day to day itinerary with extra tips such as which side of the train to sit for the best views on those journeys where seats were not pre booked.
She kept in contact with us and when I sent a query over our Eurostar journey home she responded really quickly.
We would definitely recommend her to anyone wishing to travel in Europe by train.

September 19, 2025
Rated 5 out of 5 stars

Bespoke holidays with a difference.

This was my first solo trip abroad for a very long time and was a little apprehensive but Suzie from Trip me up made the whole experience enjoyable.
You say where you like to go, when and for how long and then, she organises the whole trip including booking travel tickets, hotel bookings and trips.
You are never unsupported whilst away as Suzie keeps in contact with you and always at the end of the phone for any queries.

September 9, 2025
Rated 5 out of 5 stars

European trip by train

Excellent from start to finish. Booking was easy , a very personalised trip. Communication was easy , quick reply to any questions. First class travel and hotels. Thoroughly enjoyed our time away. The organised trips were fantastic, brilliant experiences with excellant tour guides. Would definitely recommend booking with trip me up. Everything went seamlessly.

August 10, 2025
Rated 5 out of 5 stars

5 stars

5 stars. Suzie is such a lovely person and haloed in every way possible from setting my budget to arranging such a fantastic Swiss/French trip. Absolutely everything was arranged and in place well in advance and the train app was very easy to navigate. And although not required, Suzie was on call 24/7. We would definitely have no hesitation in recommending Trip Me Up and their wonderful services provided.

August 9, 2025
Rated 5 out of 5 stars

Wow! What a wonderful experience.

My husband and I wanted a bespoke holiday but without being part of a large organised tour. Also, we wanted to avoid getting on a plane.
Suzie from the outset totally hit the brief. It was 10 days all by train from Bournemouth via Eurostar to Paris. Then onto Montreux staying 2 nights, to enjoy the most amazing views of the lake and mountains. Then, onto Wengan via the very memorable Golden Pass train. The scenery surpassed our expectations and the weather enabled us to enjoy some amazing walks. Onward then to Lucerne, which delivered once again with a pre arranged day (by Suzie) on Mount Pilatus via the cog railway and decending by cable car. Even stopped half way down for a toboggan ride! Are final destination was 2 nights in Strasbourg. Not having any preconceived idea of this city we we blown away by the architecture and the history. This was complimented by a wonderful prearranged tour of the local Alsace region and also a boat trip.
All the hotels were of a very high standard with very helpful and friendly staff. Trains all ran like clockwork making the whole experience one we will never forget and we'll definately be using Tripmeup again. Thank you Suzie.

September 3, 2025
Rated 5 out of 5 stars

Fantastic well organised holiday

Amazing and well organised trip by Suzie. Everything went smoothly and Suzie was available for consultation throughout the holiday. We had a zoom call with Suzie before the trip and she explained everything clearly. Hotels were superb and near train stations. They were mainly boutique hotels with one large hotel in Montreux. Hotel staff were helpful and welcoming. Breakfasts were lovely in every hotel. All train travel was first class and the Golden Pass train journey was so memorable with amazing scenery. We highly recommend Trip me Up and we will definitely be using them again. All we had to do was turn up and enjoy our holiday.

August 19, 2025
Rated 5 out of 5 stars

Fantastic week

We had a fantastic week. Suzie organised the first train departure from our home town to London for Eurostar. Before we left the train tickets had been loaded on an app which was fully explained and very easy to use. We could see all the train journeys for the whole week, times of which we had chosen to suit us. Suzie also provided an itinerary which we could refer to each day with boats trips etc. and any tickets that we needed to print out. The hotels chosen were to our taste, as we like traditional style, not modern, which is what was booked and all in great locations. I can honestly say as a person who is capable of researching and booking my own holiday independently, it was a pleasant change to let someone else handle it and sit back, relax and enjoy with the confidence that Suzie at 'Trip me up' was on hand and with us each step of the way. We had the best time spending 3 nights in Montreux, 2 in Lucerne and 2 in Strasburg. If you are thinking of booking with Trip me up, have no worries or concerns you are in capable hands.

June 30, 2025
Rated 5 out of 5 stars

Train trip to remember

Fabulous holiday. Everything went like clockwork from start to finish and the places we visited, Montreux, Luzern and Strasbourg were superb. Where necessary all the trains were booked and when a booking was not required everything was clearly explained including, on Eurostar, the fact that my wife was gluten and dairy intolerant had been explained so she received the appropriate food. All three hotels were extremely well positioned and very comfortable, the highlight being the room in Montreux which overlooked the lake - what a view. We were also lucky enough to have two boat trips booked for us as well as a visit to the top of Mount Pilatus which were all excellent. All in all a very enjoyable holiday a lot of which must be put down to Suzie's organisation and hard work. Thank you Suzie and we look forward to talking to you again.

July 14, 2025
Rated 5 out of 5 stars

An amazing adventure, beautifully organised

Suzie’s organisational skills was amazing, she was meticulous in ensuring that every detail was clear and unambiguous she made it clear that she would be there at the end of the phone if we needed her and she was, we had cause to text her on two occasions, she was quick to respond Nothing was too much trouble I would definitely go through her to arrange a further holiday

June 30, 2025
Rated 5 out of 5 stars

I highly recommend trip me up

I highly recommend trip me up, we have been on 2 holidays so far, which were perfectly organised . All air, train , taxis , hotels and trips were planned for us according to our needs . Suzie was contactable at any time should we need, which was most reassuring. We will certainly be using trip me up for our next holiday.

June 30, 2025
Rated 5 out of 5 stars

Spectacular Train Holiday

We wanted a holiday with a difference and came across ‘Trip Me Up’, a travel company led by Suzie. She organises a complete itinerary tailored to the customer’s wishes.
This led us to a wonderful eight day adventure by train, travelling from London to Paris, then on to Montreux, Lucerne and Strasbourg. Suzie took care of everything, including first class seat reservations on the trains guaranteeing spectacular views, excellent hotel accommodation and the best excursions from our venues.
Our holiday was completely stress-free from start to finish. Suzie remained in touch throughout to check that everything was going well. Thanks to her experience and expertise, we both had a truly memorable holiday and would not hesitate to recommend ‘Trip Me Up’ to others, for an experience which will be cherished for many years to come.

June 18, 2025
Rated 5 out of 5 stars

The most fabulous trip

This was the most fabulous trip! Suzi explained and organised everything down to the last detail and was in constant contact which was reassuring.
The cities trains and accomodation were fabulous. We re already looking at where we want to go next! We would highly recommend Suzi and Trip Me Up. Thank you !!!!!

June 17, 2025
Rated 5 out of 5 stars

Brilliant trip - Susie thought of everything!

We asked - Susie delivered! What an absolutely fantastic train trip. As it was our wedding anniversary whilst we were away, we did request something special and we were not disappointed, after waking up with views over the lake in montreaux we boarded the the golden pass train and travelled up the mountain and arrived at the fabulous hotel Pilatus kulm and it felt as if we were on top of the world!
All of our travel was first class, and susie talked us through our train pass app, showing us how to “toggle” each day and I have to say it was super easy!
Also fantastic value, as each hotel was amazing!

May 14, 2025
Rated 5 out of 5 stars

Best travel experience

This is hands-down my best trip! The itinerary was amazing - Paris, Montreaux, Luzern and Strasbourg - all by first class train travel. The hotels were great, especially Eden Palace Hotel in Montreaux and the excursions, which were included, were very interesting, Mount Pilatus being my favourite. We didn't have to lift a finger as everything was well planned by Suzie and team. We were also well supported before and during the trip - we had a WhatsApp meeting a few days before travel where Suzie talked us through the Interrail App and the details of the itinerary and she also set up a WhatsApp group with us so we could reach her, if necessary. As I said, my best travel experience which was all down to the expertise, personalised service and care of Trip Me Up!

May 23, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look