Tripsta Reviews 4,742

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

After purchasing a ticket from Amsterdam to Faroe Islands they emailed to tell me that they had to re-schedule. What they did instead is cancel my return flight, probably by accident. I never... See more

Rated 5 out of 5 stars

Best price. Fast and secure procedure. Got my e-ticket in less than 24 hours. Only 1 minus point because no payment via Giro Pay possible. But perhaps thats only often used in Germany. But even with... See more

Company replied

Rated 1 out of 5 stars

Worst customer service I've ever come across. I have emailed throughout the last week and spent 30 mins waiting on the phone after my flight got pre-poned by 14hrs. No answer what so ever. I never tak... See more

Company details

  1. Flights Search Site

Information provided by various external sources

Tripsta.de ist eine Online-Reiseagentur, die Ihren Kunden günstige Flüge weltweit anbietet. Unser Kundenservice hilft Ihnen bei jeglichen Fragen gerne weiter. Sie können diesen entweder per E-Mail (service@tripsta.de) oder telefonisch (+49 (69) 80 92 18 64) erreichen.


Contact info

2.9

Average

TrustScore 3 out of 5

5K reviews

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2.9

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(4,742)

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Rated 5 out of 5 stars

The Best

I booked with all the travel agency online Opodo , Edreams VoyagesSNCF , Expedia , Go voyage Ebooker ....

I want to say that Tripsta Is the best , First they Do not charge you Hight Tax Fees , as Edreams ANd opodo .

Second they send you the confirmation Of the reservation in few Min , you do not wait for long time as many other travel Agency .

Even I got a small accident With Tripsta , That I booked 2 tickets Under the same name and they refused to Change it , I understood that was the policy of the Flight Company , which i did not read .

Just 1 thing , I wish that French Customer service will be 24/7 . that Guest will get always details about his flight .

je vous souhaite bonne continuation

April 6, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant.. Simply Superb !!

Ok..Here's the story about my Zurich-London-Delhi .. I am very sceptic when it comes to buying a ticket through unknown dealer due to bad experience i had few years before. I came to know about tripsta through kayak.ch so i checked their web reputation on trustpilot.de
After 3 days of being not sure, that shall i book through another unkown seller, i took my chances and i can very happily tell you people that not only i got my ticket booking confirmation within 10 seconds but being a saturday and me flying the very next day on sunday, i got my e-ticket within 10 minutes of booking. Called the virgin atlantic office in london and everything is ok and confirmed.
Its perfectly legitimate and serious website. No hidden costs and what they publish is what you pay. Simply Superb !!
Thank you tripsta.de
A very happy customer :-)

March 23, 2014
Unprompted review
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Reply from Tripsta

Dear Amit,

We would like to thank you very much for your positives feedback and are glad to see you satisfied with our web page and the booking process.
We hope to welcome you back soon again!

Kind regards,
your tripsta team

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Rated 1 out of 5 stars

Not transparent, not good! Won't use again!

The service is very bad.

January 31, 2014
Unprompted review
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Reply from Tripsta

Dear customer,

Thank you for your rating.
We are very sorry to see you dissatisfied with our customer service. Therefore we will make sure to improve our practices in the future in order to provide you a service level you as our customer deserve.

Kind regards,
Your tripsta team

Rated 2 out of 5 stars

The flight got me there, but it was stressful and difficult

My flight went from Berlin to Colombia, via Madrid. And back.

I wasn't warned that I would have to EXIT THE AIRPORT in Madrid, in both directions, and check myself in, because my two airlines, Avianca and Air Berlin, couldn't do check ins for each other. I had only 3 hours between my flights, and when having this surprise task on top of being exhausted and heightened was really awful.

Plus, it meant I couldn't choose my seat for the longer leg of the journey.

AND: I am vegetarian, and I didn't see anywhere to book a vegetarian meal. This should be made clearer.

November 4, 2013
Unprompted review
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Reply from Tripsta

Dear Mr. Morrison,

Thank you for your rating.
We would like to apologize for the trouble caused at the airport. Unfortunately the check in procedure at the airport is up to airline's own policy and as the intermediary tripsta did not receive any information beforehand.

Once more we would like to apologize and would be happy to welcome you back in the future.

Kind regards,
tripsta-Team

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Rated 1 out of 5 stars

Very bad and never again!

I did make booking from tripsta.de
The price was ok and i payd with credit card. Few day later i got email invoice...and ohh what a suprice, the charge me more , then was actual price! Then i send email and asked, why is like that and why i should pay more? No one answer to me back! What a cheating , never ever again anymore, very disappointed for this tripsta!

October 31, 2013
Unprompted review
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Reply from Tripsta

Dear Mr. Voermans,

We would like to thank you for your feedback.
After investigating your rating we would like to inform you that besides one email you sent to our customer service regarding the wrongly entered name, we did not receive any other email.

Therefore we would like to ask you to send us another email with a proof of the different mentioned amounts. We will certainly look into this and assist you further.

Kind regards,
Your tripsta team

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Rated 2 out of 5 stars

Lack of English language possibility

A problem with most of the websites:
* I always reset skyscanner.com to English
* Since I was connected from Austria, TRIPSTA directly reconnected me to the German version of the website.
* I recommend an easy transfer to English TRIPSTA, especially after redirecting from 'ENGLISH' skyscanner.com

otherwise TRIPSTA would get 5 stars due to easy service.

August 9, 2013
Unprompted review
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Reply from Tripsta

Dear Mr. Anas,

We would like to thank you for your feedback!
We are sorry to receive a low rating regarding the redirection to our side and therefore would like to inform you that you can access our English websites also directly through tripsta.co.uk and tripsta.ie.

We are happy to hear that you are satisfied with our service and looking forward to welcome you back soon!

Kind regards,
Your tripsta team

Rated 4 out of 5 stars

Ikiz Pension - easy relaxed place

We had a very good family time in Cirali, Stayed at Ikiz Pension with very friendly hosts, having big breakfasts under the orange trees. Maybe when it is full, it can be noisy as the huts are very close together and with thin walls.
Everything was reachable on foot - maybe in summer it is too hot to walk around, but in spring it was ideal, also the sea was a bit cool.
We can recommend Cirali and Ikiz Pension and specially the first restaurant on the right after the bridge when you enter Cirali. Nice food, very friendly hosts! Forgot the name...

July 5, 2013
Unprompted review

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