I was a bit worried about the 2 tickets I bought from Tripsta - one ferry ticket to Santorini and 1 flight from Santorini to Athens - because of the news of the problem they have. Since I have... See more
Tripsta
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See what reviewers are saying
Do not close nothing via tripsta!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The thieves tripsta, liars tripsta Stole my money..dont do my mistake,don’t close nothing w... See more
the only thing i regret is that next day, after having booked, i finally found a better flight by ca 40 dollars, (with i think volaro). but i hadn't seen this one for many days before when i looked f... See more
Company replied
We have used Tripsta.ro services many times and we always received the best service. we also had a problem with one reservation (blocked payment + the transaction was not finalized) but together we... See more
People also looked at
Reply from Tripsta
Hi Ioana,
That's excellent. Thank you for taking the time to share this.
The tripsta team
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perfect!I like Tripsta.ro
March 22, 2018
Unprompted review
Reply from Tripsta
Bună Cristian,
Mulțumim frumos pentru apreciere.
Echipa tripsta
Good experiences!
March 20, 2018
Unprompted review
Reply from Tripsta
Hi Nicoleta-Claudia,
We're happy to hear you enjoyed your experience using tripsta.
Thank you,
The tripsta team
fantastic experience
fantastic experience, honestly, it took me 10 minutes the most to buy tickets for 4 people, very user friendly and super fast. I was a bit reluctant at first as iI've never tried them before - but I will definitely repeat it!
March 19, 2018
Unprompted review
Reply from Tripsta
Hello Oana,
We are really pleased that you found our site user friendly.
Thank you for sharing your experience with us.
The tripsta team
it was a bit difficult to enter my card…
it was a bit difficult to enter my card number it kept saying it was not valid though it was
March 18, 2018
Unprompted review
Reply from Tripsta
Hello Corina,
Thank you for taking the time to rate your experience with us.
When making a booking on our website, you need to provide us with credit or debit card details in order to cover the full cost of your booking. In some occasions, you may firstly need to check a few details regrading the transaction directly with your bank provider in order for this to be approved.
Thank you,
The tripsta team
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I miss the opportunity to select a seat…
I miss the opportunity to select a seat when booking. Other sites offer this possibility.
Your site also does not mention when and where to do the on-line check in. It would be very helpfull if this would be mentioned at least on the e-mail confirmation.
Furthermore, the booking number given by you is not recognised on the KLM website.
March 15, 2018
Unprompted review
Reply from Tripsta
Dear Henk,
We are sorry to hear that you are dissatisfied with our website.
Regrading the seat assignment, please note that you can make the selection either during the booking process or by contacting our customer care representatives.
In some cases, we do not have access to the airline’s online seat map and adding the preference can only be processed by contacting us.
In order to proceed with the online check-in you may also do so on the airline's website using your ticket number or the airline company's reference number provided in your e ticket.
Moreover, please note general information regrading this procedure is also stated on the e-ticket we send after completing the booking process.
The tripsta team
Bad first impresion - hope this will change
Made a first reservation that was canceled due to price change - the money were taken but the flight reservation was canceled. Tried to call to discuss the situation but it seems I can't talk with an operator unless I have a reservation done - this should be changed. I create a ticket from the contact form but I got no reply on it - had to discuss with someone who is working on Tripsta to receive more information. Hope that the money will be returned to my account.
March 15, 2018
Unprompted review
Reply from Tripsta
Dear Alex,
We are sorry that you are dissatisfied with your recent experience when using our site.
The total price is displayed on the right side of the screen throughout the booking process and the card is charged once you finalize the reservation. However, a situation may appear when the flight combination selected is not confirmed.
This may happen due to miscommunication between the various systems involved in the booking process, expired shopping session or delay in authorization from the bank of the cardholder.
Upon checking your case, we have noticed that the transaction has been automatically cancelled by our system and the funds were back in your account shortly after.
Moreover, we noticed that you had successfully contacted one of our representatives through our online platform and also created a new and valid booking.
We will also pass your comments regrading the reservation code on to the relevant department.
We are sorry for any inconvenience this may have caused.
The tripsta team
Not sure...
Pro: i was not charged Any extra fee for the reservation
Con: i Could not change the currency and had to pay euro
March 8, 2018
Unprompted review
Reply from Tripsta
Dear Adriana,
We are sorry that you are dissatisfied with your recent experience when booking with us.
Regrading the prices, please note that upon the final step before validating the booking, an overview with total price is displayed.
Moreover, we will pass your comments regrading being able to change the currency while booking on to the relevant department.
The tripsta team
A small amount above the cheapest but ok
3 EUR more expensive (221 EUR) than gotogate.com but booking procedure was fine and without problems while GotoGAte rejected the booking for my wife with my credit card.
February 18, 2018
Unprompted review
Reply from Tripsta
Hello Walter,
Glad you are generally happy with the booking process on tripsta. Thank you for your review.
The tripsta team
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Unreal ticket prices displayed
You find yourself going through the entire booking procedure only to find out that the price is not available anymore, then calling the bank to check whether your money has already been withdrawn. This obviously implies hassle and a waste of time. This is unacceptable.
February 8, 2018
Unprompted review
Reply from Tripsta
Dear Paula,
We are sorry that you are dissatisfied with your recent experience when using our site.
Our company is continuously searching to offer more discounted prices and negotiated fares. However, a situation may appear when the flight combination selected is not confirmed.
This may happen due to miscommunication between the various systems involved in the booking process, expired shopping session or delay in authorization from the bank of the cardholder.
Upon checking your case, we have noticed that the transaction has been automatically cancelled by our system and the funds were back in your account shortly after.
Moreover, we noticed that you had successfully created a new booking and received the confirmation email and e-ticket.
We are sorry for any inconvenience this may have caused.
The tripsta team
Great.............
February 8, 2018
Unprompted review
Reply from Tripsta
Hello Dimitrios,
We are really pleased you enjoy our services. Thanks for sharing.
The tripsta team
excelent and very easy reservation
excelent and very easy reservation. good price, as well
January 19, 2018
Unprompted review
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Great service
Great service, and very helpful.
First time I used to get a ticket from Hong Kong to Romania and back.
I need it change the flight and i got full support and everything was solved.
thanks to Razvan.
January 19, 2018
Unprompted review
Very good prices and easy acquisition
The flight ticket acquisition process was transparent, easy and straightforward. The prices were very competitive. See you next time.
January 19, 2018
Unprompted review
Good experience,very simple site
January 17, 2018
Unprompted review
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The best prices
The best prices, easy to use this site and easy to pay.
January 17, 2018
Unprompted review
Fast service booking agency and very …
Fast service booking agency and very efficient. Very responsive to customers.
January 16, 2018
Unprompted review
They lost my trust
They lost my trust, after buying a travel, they sent me an email that I have to pay 60 eur more but they didn't even explain what for. It seems they didn't like the price I got
January 16, 2018
Unprompted review
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