Tripsta 

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Rated 5 out of 5 stars

I was a bit worried about the 2 tickets I bought from Tripsta - one ferry ticket to Santorini and 1 flight from Santorini to Athens - because of the news of the problem they have. Since I have... See more

Rated 1 out of 5 stars

Do not close nothing via tripsta!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The thieves tripsta, liars tripsta Stole my money..dont do my mistake,don’t close nothing w... See more

Rated 5 out of 5 stars

the only thing i regret is that next day, after having booked, i finally found a better flight by ca 40 dollars, (with i think volaro). but i hadn't seen this one for many days before when i looked f... See more

Company replied

Rated 5 out of 5 stars

We have used Tripsta.ro services many times and we always received the best service. we also had a problem with one reservation (blocked payment + the transaction was not finalized) but together we... See more

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Rated 5 out of 5 stars

VERRY GOOD

This site help's me to find the best program for my flights!

January 21, 2017
Unprompted review
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Reply from Tripsta

Hello Loredana,

That is what we love to hear. Thank you.

The tripsta team

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Rated 2 out of 5 stars

Missing information and contact number disconnected

There is no info available on the reservation page regarding baggages for internal flights if they are included or not. The contact number was disconnected, and was prompted with the message"For the moment the customer you are trying to reach is not available", unacceptable for a company. Gave 2 stars instead of 1 because the prices or fine.

December 9, 2016
Unprompted review
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Reply from Tripsta

Dear Vasilescu Silviu,

We are sorry that you are dissatisfied with your recent experience when using our site. Baggage information is only displayed when the flight combination doesn't include one in the price, so that the user is immediately notified. When baggage is included no additional information is displayed.

The tripsta team

Rated 5 out of 5 stars

Quick and safe

Quick buy, safe pay

November 17, 2016
Unprompted review
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Reply from Tripsta

Hello Mihaela,

We are glad you liked using tripsta.

Thank you,
The tripsta team

Rated 1 out of 5 stars

Do not buy the insurance / Nu cumparati asigurarea :(

I bought the most expensive insurance they had and in this unfortunate instance I needed it :( Imagine what they asked me 5 document. I've sent them all of them, with the phone numbers and email addresses of the clinic and so on, then they said they want in different format and all these tricks to make me forget about them. After 6 months and about 30 emails to authorities in UK and Romania, lawyers and so on they gave me 25% of the ticket :( Nevertheless I will never ever use them again :(

November 14, 2016
Unprompted review
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Reply from Tripsta

Dear Dan Paul,

We are sorry to hear you are dissatisfied with your booking. Upon further investigation, we noticed that our representatives had repeatedly requested specific documents that could back up your full refund claim, which were never sent to us. A member of our team will contact you for further clarifications as soon as possible.

The tripsta team

Rated 5 out of 5 stars

Fast recovery

The airline rescheduled an intermediate flight in the medle of the trip. Tripsta informed me imediately and promissed to take care of the hotel cost caused by the reschedule. Fair enough, four days later the money arrived in my bank acount. Not bad at all.

October 7, 2016
Unprompted review
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Reply from Tripsta

Hi Mihai,

Thank you for your feedback. We are really pleased - exactly the experience we aim to give customers.


The tripsta team

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Rated 5 out of 5 stars

Amazingly quick!

I was afraid that the 48 hours until the electronic ticket would make my reservation useless, since there were only 8 hours between the reservation and the flight. But the ticket arrived in minutes. Thank you!

September 14, 2016
Unprompted review
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Reply from Tripsta

Hello Daniela,

Glad you are happy with your booking.

The tripsta team

Rated 5 out of 5 stars

PERFECT !

Good price, fast reservation and no additional costs !

July 28, 2016
Unprompted review
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Reply from Tripsta

Hello Maria Ionela,

We are glad you are happy with your booking.

Thank you,
The tripsta team

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Rated 5 out of 5 stars

The best!!!!!!

No coment! It is the best!

June 29, 2016
Unprompted review
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Reply from Tripsta

Hi Florica,

that is what we love to hear. Thank you.

The tripsta team

Rated 4 out of 5 stars

Great deal

Best price, out of five online flight booking sites I've checked

May 24, 2016
Unprompted review
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Reply from Tripsta

Dear Cristian,

we are really pleased - exactly the experience we aim to give customers.

The tripsta team

Rated 4 out of 5 stars

buying on-line ticket

I could find an on-line flight ticket to Iassy, when other companies did not have offers.
I got the flight reservation instantly and the confirmation of the payment two days after. I consider that it was O.K. and I hope my ticket will be valid.

May 1, 2016
Unprompted review
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Reply from Tripsta

Hello,

We hope the whole experience is good for you Maria and you come back for those 5*s! Enjoy your trip.

Thank you.

The Tripsta team!

Rated 5 out of 5 stars

Great!

I appreciate the ticket prices and rapidity of booking!

April 20, 2016
Unprompted review
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Reply from Tripsta

Dear Constantin,

Thanks for your comments. We are pleased.

The Tripsta team!

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Rated 5 out of 5 stars

Excellent

A nice experience. I liked to work with this company and in future I will make reservation from same company. Thank you for your corectitude in sending everything I need it...

April 14, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

No tricks like other on-line travel agencies, where at the last step, when you have to click to forward the payment using a credit card, if you are not careful, you will be charged with at least 20 euros from the last pro-forma invoice listed before payment. So forget Skyscanner, Esky, Jetcost or any other so-called "cheap flights agencies".

April 13, 2016
Unprompted review
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Rated 5 out of 5 stars

fast and successful

good and expeditive

April 6, 2016
Unprompted review
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Reply from Tripsta

Dear Gabriel,

A big thank you from us for sharing your positive feedback.

The tripsta team

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