Triton Cycles Reviews 

Item was just as described dispatched and delivered quickly. Many thanks on a good transaction..

Good service,
Fitted the bars today perfect for my needs

Extremely poor customer service,I purchased a cane creek stem,had no acknowledgement as to dispatch date after a week i called to be told it was not in stock and should have received an email,nope I didn't! Refund was issued and is still pending to my PayPal account as an echeque has been issued,never heard of an cheque! Still pending from the 5th of January totally unacceptable,would not use this company again,shite customer service

Excellent service. Notification of the despatch of my order within 1 hour of ordering!! Arrived the next day. Couldn’t get any better👍👍👍👍

Hi,
I bought a new item online , but they sent me a used one !
They offer me 3 %compensation !

Great price and fast delivery

This was a international purchase and it arrived in standard us mailing time and I saved over 50%! Thanks

Great service. The bike was perfect and they matched the lowest price in the market!

Great price and good packaging. Very pleased. Thanks.

Excellent service and super fast delivery 🚚

Great service. Very quick delivery. Will definitely use again in the future!

I received an unusable product. The thru axel sent to me looks to be so stripped that I can’t fit the Allen key into the primary side and I won’t be able to use it to secure my front wheel . I contacting customer service asking if there was anything we can do about this and haven’t heard back ? I spent a lot of money on the shipping of this product and I am disappointed to have received something that isn’t usable. It should of never been sent or sold

Great prices, products and timely delivery.

Speedy delivery 🚚

Efficient, good communication, product as described

I placed an order on 13/11/25 for 2 items. I received an email on the same day saying the order was dispatched. My credit card was debited. All seemed excellent.

On 19/11/25 I noticed I had a partial refund, and I emailed Triton to ask why. They replied saying they only had one item in stock. As I need 2 items, I replied with a few questions which Triton have chosen not to answer (ignorant, rude, unprofessional…). They have since taken back the refund and I haven’t received anything.

I would avoid Triton because:
Their website doesn’t reflect what they have in stock
They won’t notify you if your order can’t be fulfilled
You’re not given the option to cancel an order if they can only partially fulfil it (meaning you’ve got to pay postage twice (once to Triton and once elsewhere)
They don’t reply to emails

Great Price, Quick Delivery and Excellent Customer Service. Couldn't have asked for more. Was kept informed of my order all the way through and a follow up email to make sure that everything was ok. Will use again. Thank you.

It took thirteen days for an in stock part to arrive. I was very disappointed to learn it took them six days to post it as well. Even worse, thanks to insufficient information on their website, the part was wrong. Communication was consistently terrible. They did refund the item once I'd returned it, but not the cost of the postage back to them, after their error. No apology, or even acknowledgement of their mistake. What an absolute joke.

Excellent service

Seem to advertise a lot that they don’t have. This is the 3rd time they cancelled my order after I ordered it because they don’t infact have it.