The ad on your site made it look like it was the front and back wheel so when I brought the halo sas wheel I thought it was wheels? That’s the only down side and the slow delivery it took a lot longer... See more
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Review summary
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Reviews shaping this summary
I would review, as you keep reminding me, but rhe tyres have not arrived and there is no tracking Update, Triton have issued a refund as unable to track my item, so very good customercservice
Great price quick delivery would have been 5* but I sent a question by email and never received a reply I had to search online elsewhere for the answer but will be using them again
Seriously impressed with the sales, delivery and post-delivery care from the lovely team at Triton. I ordered a Ridley Grifn A gravel bike on the evening of the 27th Jan and was delivered by Triton's... See more
Company details
Contact info
4 Prospect Business Park, IG10 3TR, LOUGHTON, United Kingdom
- 0208 508 0682
- tritoncycles.co.uk
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Good retailer
Bought a few things from them. Orders are always rapid and pricing is competitive
October 20, 2025
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Incredibly Helpful
Cara at Triton Cycles is incredibly helpful, and I would totally recommend Triton Cycles to anyone/everyone. The fact that they so often also have the best prices is a bonus ✨🚲
October 23, 2025
Unprompted review
Excellent service and a cheaper price…
Excellent service and a cheaper price than anywhere else
October 17, 2025
Excellent price and ordering process…
Excellent price and ordering process combined with prompt delivery.
October 16, 2025
New pedals .…
So fast to arrive in post and so well packaged . Very happy with my new pedals .
October 10, 2025
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Terrible customer service
Terrible customer service, via phone or email. Ended up using a different supplier and got a much better deal to boot. Don't waste your time with this outfit.
October 14, 2025
Unprompted review
This was very quick service !
This was very quick service (given it was the Post office delivering!),but I placed the order on Day 1 and it was through my letter box on Day3! Amazing
October 9, 2025
Great service, great bike!
Really happy with the service we received. The bike was slightly delayed but was delivered exactly two weeks from ordering, however , they delivered my son’s bike fully put together so he could ride it straight away!
Anytime I enquired about something they got back to me by the next day with the information I needed.
Very happy with the bike - we got a frog bike and it’s perfect for my son who has asd and hypermobility, very, very light and easy for him to use unlike anything else he’s ever tried.
October 12, 2025
Unprompted review
I've ordered a few things from this…
I've ordered a few things from this company recently. No issues with order and the goods arrived very quickly. The items I purchased were the best price I could find online.
October 1, 2025
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Great product and fast delivery
Great product which is hard to find. Item arrived well packaged with speedy delivery.
October 1, 2025
Quick , simple and easy
Quick , simple and easy. Ordered , good communication on status and arrived as promised
September 29, 2025
Good online experience
Website is good, but perhaps not as modern as some, and ordering was straightforward. Delivery progress updates not as good as seems to be becoming the norm, but delivery on time. Not much to complain about really.
September 29, 2025
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Awesome light
Ordered a bike light and it was excellent quality and the best price on the market. Have now installed said light and it works absolutely brilliantly, can recommend.
September 5, 2025
If I could leave no stars I would
If I could leave no stars I would. I ordered an item on the 27th August, then waited and waited. Contacted them again a few weeks later and then told they were expecting it by 24th September. So again, I waited and waited. It's now the 2nd October and still no item and no update. My advice, go elsewhere as the customer care is zero with this company. Im just waiting to see the reply they give to this review, it will probably be quicker arriving than the item im still waiting for.
October 2, 2025
Unprompted review
Great price
Great price. (Surly Krampus)
Well packaged.
Delivered quickly.
Overall good stuff. :-)
September 24, 2025
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Great stuff as always
Great shop. Have bought from before many times. Stuff always well packaged and prompt delivery service.
September 22, 2025
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