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trivago DEALS Reviews 

10,382
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 7,628 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the digital platform for its intuitive, user-friendly interface and highly competitive pricing that consistently helps them discover wonderful hotel deals easily. Many travelers express deep appreciation for how simple it is to navigate the pages, compare various options, and secure substantial savings on their upcoming accommodations. Some people were dissatisfied with unexpected technical issues, noting that booking dates could accidentally shift or reservations might mismatch their actual selections. A few reviewers also mentioned encountering website glitches or experiencing unexpected duplicate charges when trying to finalize their lodging arrangements online.

What people talk about most

Booking process

Customers had ambiguous experiences with booking process, frequently praising how quick, easy, and... See more

Price

Reviewers mention positive feedback about price, frequently highlighting significant savings and better deals... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the website is very... See more

Website

Reviewers highlight ambiguous aspects of website performance, as many consumers praise the platform for being... See more

Value for money

Clients share positive opinions on value for money, frequently highlighting cost savings and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I finally got it done and the price was good. It could have been better if the website was updated with the current information but by calling the customer service rep. Was able to pull the current in... See more

Company replied

Rated 5 out of 5 stars

Trivago’s customer support is great! I called about two bookings but hung up when no one answered. They texted to ask about my call, and after I replied, a representative called back, answered my ques... See more

Company replied

Rated 5 out of 5 stars

We had to change a booking and it was easy to cancel and reschedule the booking. The cost was a little higher priced but we couldn't make the original date work. The original booking was returned to m... See more

Company replied

Rated 5 out of 5 stars

No hassle. Quick booking on my phone at the front desk. My reservation was completed right away in the hotels system right after at a way cheaper rate then at the desk even with military discount.

Company replied


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.3

All reviews

(10,382)

10,339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to navigate the site and book

Very easy to navigate the site and book

October 23, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Mark,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Easy

Easy

You saved me probably about 30% on my room

Thank You

October 22, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi customer,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Quick

Quick, easy and best price.

October 23, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Joseph,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Easy and straightforward

Easy and straightforward

October 23, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Mrs,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Time saver / cost valve

T gives us more options and awareness of whats behind the curtain without jumping from one app to another . Time saver

October 22, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi SGC,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 4 out of 5 stars

Much better prices than other sites

Much better prices than other sites

October 23, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi MS,

Thank you for taking the time to leave a review — we really appreciate it!

If there's anything we can ever do to make your experience even better, don't hesitate to reach out at contactus@trivago.deals.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars
trivago DEALS logo

Reply from trivago DEALS

Hi Hussain,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Easy website good price

October 23, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi janice,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Price £140 cheaper for 2 nights in…

Price £140 cheaper for 2 nights in Central London!

October 23, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Alyson,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Great service good communication would…

Great service good communication would book with you again.

October 19, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Sue,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 1 out of 5 stars

Second review about incorrect booking

This is a second review within this week. This company incorrectly booked me into a hotel in a different part of the country to what I had selected. This was a system error confirmed by Trivago and as a result of this error they stated that I would get a full refund, but then they went back on this and refused to give me my promised refund. The customer support has been really bad and I would definitely not recommend TRIVAGO DEALS

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

This was a surprise for me as this was…

This was a surprise for me as this was my first experience with Trivago!!! Thank you!!!

October 22, 2026
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Reply from trivago DEALS

Hi Joseph,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

quick and precise

October 23, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi david,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Excellent

Excellent. Rapide et efficace

October 23, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Jean-Michel,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Trivago is easy to use

Trivago is easy to use, it gives a variety of choices clearly telling what is included (or not - like taxes). The whole process is very easy.

October 22, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Sandra,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Love it for first time.

Love it for first time.

October 23, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Gujju,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Online booking is user friendly

Online booking is user friendly. The hotel deal was great, best price online.
It will be best if payment currency can be at CAD or USD. After all, the hotel booked is actually in the US. People may have US$.

October 21, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi John,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

My booking was super fast

My booking was super fast . I booked with Fairfield hotel, in Hammond IN. 46323. Very nice and clean

October 22, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Angelique,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Very easy to do & got a reasonable…

Very easy to do & got a reasonable hotel rate in Spokane!

October 21, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi MikeH,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Super easy to use

Super easy to use

October 22, 2026
trivago DEALS logo

Reply from trivago DEALS

Hi John,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

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