Tropez Official Reviews 37

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Received my delivery yesterday and super happy with the goodies. Ordered a couple of tracksuits, t-shirts and windbreakers. Exceptional quality and detail. Wore the tracksuit out and had people compli... See more

Rated 1 out of 5 stars

Unfortunately Iv had a problem with an item being faulty the timeless bottoms..i have sent emails regarding this and attached photos but no reply. I get promotion emails on a weekly basis but no rep... See more

Rated 5 out of 5 stars

Been following on insta for about a year finally purchased and boy you won’t be disappointed🔥🔥🔥 i ordered the Luxe Tracksuit in Navy and the Timeless tracksuit in Wolf grey✨✨✨✨ Amazing materials ,... See more

Rated 5 out of 5 stars

An amazing selection of clothing ranges, our recent dealing with this business was an absolute pleasure. They are an extremely professional firm and I would highly recommend them. Next day delivery in... See more

Company details

  1. Fashion Designer

Written by the company

Premium Brand.


Contact info

3.8

Great

TrustScore 4 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Received my delivery yesterday and…

Received my delivery yesterday and super happy with the goodies. Ordered a couple of tracksuits, t-shirts and windbreakers. Exceptional quality and detail. Wore the tracksuit out and had people complimenting it. I wish that I ordered a cap as well but will do that on my next order for sure. Can't remember where I found it but I'm really happy I came across this brand. Would highly recommend giving it a try if you are into style and quality! Thanks Tropez Official!

April 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Unfortunately Iv had a problem with an…

Unfortunately Iv had a problem with an item being faulty the timeless bottoms..i have sent emails regarding this and attached photos but no reply. I get promotion emails on a weekly basis but no reply to my problem - hence why I’m now here hoping customer service will reply!

Also the telephone number listed doesn’t work?

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support

The customer support for this website is amazing dealt with my order which had been addressed wrongly no stress with changing the address and quick replies to email, product is also top quality highly recommend.

December 1, 2025
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Rated 5 out of 5 stars

Timeless grey tracksuit best tracksuit around.

Ordered the grey timeless tracksuit and what can I say it’s the best and most comfortable tracksuit. Been looking so long for a tracksuit that feels nice and fits right and this is the one. Great value for money. If your thinking about getting one I strongly advise to. Only thing I advise is sizing down in the joggers as they do come quite large apart from that 5 stars from me.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

The next day delivery does NOT work and…

The next day delivery does NOT work and has came within 2 days BOTH times I’ve tried it. £5.99 and ‘guaranteed’. Do not trust this

June 24, 2025
Unprompted review
Tropez Official logo

Reply from Tropez Official

Hi there,

we are extremely saddened by this incident as we strive to make our customers extremely happy with their experience shopping with us.

We had just onboarding a new warehousing team at this point so we was experiencing some backlog between them and also Royal Mail.

We refunded you for shipping costs as a gesture of goodwill and we have faith this will not reoccur the next time you shop with us.

Rated 1 out of 5 stars

Shocking customer service….avoid

We ordered the wrong size and sent back T-shirt wanting to get a refund and choose a different size. Customer service is non existent. I have sent emails with no reply. We now have no T-shirt, no refund and are being ghosted by the company.

May 22, 2025
Unprompted review
Tropez Official logo

Reply from Tropez Official

Hi Kerry I hope you're well. The emails you was sending to us was coming through to different mailing address each time without CC'ing the prior emails in.

Once we had established the order number and situation, we was quick to refund you for your order which got processed with a sincere apology from us.

We wish you all the best,
Tropez

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Rated 5 out of 5 stars

Great clothes

Great clothes, really good quality. The shipping was decently fast also.
Very great innovation on the unique products, my brother loved it.

April 21, 2025
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Rated 5 out of 5 stars

Absolutely Amazing

Been following on insta for about a year finally purchased and boy you won’t be disappointed🔥🔥🔥 i ordered the Luxe Tracksuit in Navy and the Timeless tracksuit in Wolf grey✨✨✨✨ Amazing materials , perfect sizing and great value . For size reference i am a 169CM tall and 57KG bought a size small in both . Will defo be making them my go to for tracksuits in the future. Thanks Again 🥳

March 15, 2025
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Rated 5 out of 5 stars

Great experience

Great experience, bought some nice clothes in and out of the sale. Had to change few bits due to sizing etc Great customer service & great communication

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Unreal customer service

The service is quick as well as delivery and the customer service is amazing u couldn’t ask for more would definitely recommend, and the prices are well good and reasonable for what you are getting so overall my experience with tropez was good and definitely using them again.

January 29, 2025
Unprompted review

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