This Server Hosting Is the Best! They got on to my ticket in their discord right away-even though they were really short staffed, the owner is AMAZING to his clients and staff members, and they h... See more
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The staff was nice and fast reply and I ask how to fix the port cause it says I need to enable auto allocation but Instesd of telling me he gave me 4 extra port which was really good for future things... See more
Company replied
The interaction felt unprofessional and quite dismissive, which isn’t what you’d expect when trying to enquire about a service. It didn’t give me any confidence in how issues would be handled as a cu... See more
Company replied
Amazing hosting and the staff are really helpful at setting up your server free plans and paid plans available would recommend
Company replied
Company details
Written by the company
Tropical Hosting provides high-performance game server hosting for popular games like Minecraft, Garry's Mod, TF2, CS:GO, and ARK. We focus on low latency, strong DDoS protection, and easy-to-use control panels.
Contact info
United Kingdom
- tropicalgames.net
3.7
Average
34 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Support quality was very disappointing
Support quality was very disappointing. Getting proper assistance felt unnecessarily complicated, and responses were often unclear or incomplete.
Simple issues took too long to resolve, which made the overall experience frustrating. Communication lacked clarity and efficiency throughout.
Would not recommend based on this experience.
April 14, 2026
Unprompted review
Reply from Tropical Hosting
We’re sorry to hear that your experience didn’t meet expectations.
We aim to make support as accessible and efficient as possible through both our ticket system and Discord. While most issues are resolved quickly, we understand that this wasn’t the case here.
If you’re still experiencing problems, we’d be happy to take another look and ensure everything is properly resolved. Please reach out again via a ticket so we can assist you further.
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fast and cheap love it
April 2, 2026
Unprompted review
Reply from Tropical Hosting
Hello!
Thank you very much for your awesome review.
I am glad you like our prices and our speeds!
5 star experience
Amazing hosting and the staff are really helpful at setting up your server free plans and paid plans available would recommend
April 10, 2026
Unprompted review
Reply from Tropical Hosting
Hi there,
Thanks a lot for the 5 star review, really glad to hear you’re enjoying the hosting and finding the staff helpful with setup on both free and paid plans.
Appreciate the recommendation and support 👍
This Server Hosting Is the Best!
This Server Hosting Is the Best!
They got on to my ticket in their discord right away-even though they were really short staffed, the owner is AMAZING to his clients and staff members, and they helped me a lot.
They also had their Legal head talk to me about law school since I am going to Law School
Overall they are just really friendly!
April 10, 2026
Unprompted review
Reply from Tropical Hosting
Really appreciate the kind words, thank you. We’re glad the team could get to your ticket quickly and help you out even while things were busy.
Also great to hear you had a good chat with our legal head! Sounds like a solid conversation, and we wish you the best with law school.
Thanks again for the support, it means a lot.
The staff was nice and fast reply and I…
The staff was nice and fast reply and I ask how to fix the port cause it says I need to enable auto allocation but Instesd of telling me he gave me 4 extra port which was really good for future things
April 10, 2026
Unprompted review
Reply from Tropical Hosting
Hi there,
Thanks for the great feedback, really glad to hear our team was able to help quickly and go the extra mile with the extra ports. We always try to make things easier for our users where we can, so it’s awesome to know that came through.
Appreciate you taking the time to share this.
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Reply from Tropical Hosting
Hi there,
Thanks a lot for the feedback, really glad to hear you’re enjoying the service and finding it fast and reliable. We appreciate the support.
From my experience
From my experience, the communication was quite poor and came across as unhelpful rather than supportive. When reaching out about a service, you expect a certain level of professionalism, which unfortunately was missing here. This makes me question how effectively they would deal with actual customer problems.
Another major concern is their lack of transparency. Their status page is currently offline all service is down, and there haven’t been any updates shared with clients on Discord either. Situations like this should be communicated clearly, but that doesn’t seem to be the case.
Overall, this experience has raised several red flags for me. I would personally recommend exploring other options, as this service does not appear reliable and gives off a questionable impression.
April 1, 2026
Unprompted review
Reply from Tropical Hosting
Hi there,
We appreciate your feedback and understand your concerns. Regarding communication, we recently updated our status page to https://tstatus.tropicalgames.net, which provides accurate, real-time updates for all services. Discord updates are also posted there regularly to keep clients informed.
We take transparency seriously and are actively working to improve both our communication channels and response times to ensure issues are addressed promptly and professionally.
We hope this helps clarify the situation and would be happy to assist you directly if you’d like to revisit your experience with us.
The interaction felt unprofessional
The interaction felt unprofessional and quite dismissive, which isn’t what you’d expect when trying to enquire about a service. It didn’t give me any confidence in how issues would be handled as a customer.
Based on this experience alone, I’d look elsewhere.
March 27, 2026
Unprompted review
Reply from Tropical Hosting
We’re really sorry to hear about your experience. That’s definitely not the level of service we aim to provide. We appreciate your feedback and will use it to improve how we handle enquiries in the future. If you’d be open to giving us another chance, we’d like to make things right. Please leave me an email at frankie.t@tropicalgames.net
the best hosting the free hosting part…
the best hosting the free hosting part i love them because i am a sponser they gave me go stuff and they helped me create a new server when they remove a loction so i didnt not have to do anything
April 5, 2026
Unprompted review
Reply from Tropical Hosting
Hi there,
Thanks so much for the kind words and support. We’re really glad the team was able to help you smoothly when changes were made and get your server sorted without hassle.
We appreciate you being a sponsor and sticking with us, it means a lot.
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great server hosting got a 15% discount…
great server hosting got a 15% discount off my server! (minecraft) Thanks Alot 5 Stars
April 5, 2026
Unprompted review
Reply from Tropical Hosting
Hey!
Thanks for sharing your experiance. I am glad you enjoyed our prices!
amazing uptime!
Hosting up all the time, with occasional maintenance but isn’t a problem
April 4, 2026
Unprompted review
Reply from Tropical Hosting
Thank you very much for sharing your experiance, I am glad you are loving our uptime. We take maintinance to improve our infrastructure to make sure our clients have the best possible experiance.
most cheap hosting i have ever saw
most cheap hosting i have ever saw and 0.75 euros per gb ? That is the best i saw !!! Very good staff team very kind staff team and dont forget our favorite Founder :)
April 3, 2026
Unprompted review
Reply from Tropical Hosting
Hello!
Thank you very much for your awesome review.
I am glad you like our prices and our staff team!!
customer service is amazing!
great customer support with a friendly and professional team :)
April 3, 2026
Unprompted review
Reply from Tropical Hosting
Hi,
Thank you very much for your positive review.
I am glad to hear that you loved our support team!
I am glad to hear you had a positive experiance.
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Dreams to Reality
Tagz joined my server and not only helped improve it by assisting in development he hosted us on a server that I never could have afford, he turned my server into something incredibly and without him I never would have the server I do, He helped and inspired and with Tropical Hosting, He helped make Dreams into Reality!
August 7, 2025
Unprompted review
Reply from Tropical Hosting
Thank you very much for your awesome review,
I am very happy to hear that we was able to turn your dreams into reality. That is our goal at Tropical Hosting and I am glad to hear we shashed it.
Thank you very much for choosing Tropical Hosting :)
Incredible service
Incredible service and top marks to the staff. Highly recommended *****
April 3, 2026
Unprompted review
Reply from Tropical Hosting
Hello,
Thank you for sharing your experiance.
I am glad to hear that you loved our support team!
I am glad to hear you had a positive experiance.
Good support & hosting
Very good ticket support & awesome hosting.
I tested this host for a while, and everything runs great.
Also the support was very quick, which helped me out a lot & the team is very nice.
April 1, 2026
Unprompted review
Reply from Tropical Hosting
Hi,
Thank you for sharing your experiance, I am glad to hear our support was able to assist with any issue you came across.
I am glad to hear you had a positive experiance.
Tried to bribe me to remove my reviews
Tried to bribe me to remove my reviews. They banned me from the discord the first time for disagreeing with a deal so I made another account but smth else and I bought smth then they said they’re no longer supporting me and said I will recieve a full refund and I never did
March 14, 2026
Unprompted review
Reply from Tropical Hosting
Hi,
We do not contact users regarding their reviews, and we definitely do not offer bribes.
We're sorry you feel this way. Please reach out to our support team with your order details so we can investigate your refund claim properly.
(hello@tropicalgames.net)
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Bad support Got rid of my partnership
Bad support Got rid of my partnership because i shutdown a client server never said that in the rules and never responded to my tickets even tho the founder was online and could have responded
March 21, 2026
Unprompted review
Reply from Tropical Hosting
Hi,
We're sorry you feel this way.
All partnerships have rules regarding server activity, and shutting down a client server violated those terms.
We strive to respond to all tickets promptly, and we encourage you to reach out again if you have any unresolved concerns.
(hello@tropicalgames.net)
My experience with Tropical Hosting has…
My experience with Tropical Hosting has been very positive overall.
The service offers stable and reliable performance, and my bots run smoothly without noticeable lag, which is important for anyone managing online projects or automated systems. The uptime has been consistent, and the hosting environment feels well-optimized for long-term use.
One of the things I appreciated most is the responsiveness of the support team. They are cooperative, quick to reply, and helpful when it comes to resolving technical issues. In addition, the control panel is straightforward and easy to navigate, making it suitable for both beginners and more experienced users.
In general, it is a solid hosting option that provides good performance and reasonable pricing. I would recommend it to anyone looking for dependable hosting for bots or other online services.
March 17, 2026
Unprompted review
Reply from Tropical Hosting
Hey M,
Thank you very much for sharing your positive experience.
I’m glad to hear our hosting has been stable and reliable for your bots, and that our support team has been helpful.
We really appreciate your feedback and recommendation.
It means a lot!
terrible service
February 23, 2026
Reply from Tropical Hosting
Hi there,
I am so sorry you had a bad experiance using Tropical Hosting.
Could you please contact hello@tropicalgames.net so we can make things right.
It would also help us if you could explain what exactly went wrong. Thanks!
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