I bought a hammock and stand on 3 June. After an exasperating experience of chasing the company and being asked to make a further payment for customs duty the delivery company, DPD, failed to de... See more
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Bought 2 family size hammocks 3 years ago. I always put them away inside the house at the end of the day, & we have a "shoes off" rule, and they are both still like new! I'm writing this whilst happil... See more
Company replied
Overall, a very nice hammock. One component of the hanging set does not feel too safe, though. I refer to the ``oval ring with horizontal link'' shown in step 4 of the hanging instructions. The horizo... See more
Really comfortable and relaxing, there is nothing more comfortable than taking a nap in a hammock. I would say excellent communication, shipping times in Italy 4 days. if you want to buy a high qualit... See more
Company replied
Company details
Written by the company
Premium hammocks and hanging chairs from Tropilex. Hand made in Colombia. Hammocks with 100% FSC, OEKO-TEX en One Percent for the Planet certificate. Free shipping and returns!
Contact info
Fahrenheitstraat 5, 7701 BV, Dedemsvaart, Netherlands
- +31 (0)85 773 18 79
- info@tropilex.com
- tropilex.com
4.2
Great
764 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Great hammock
Great hammock. Bought as present for 16 year old son. He loves it.
May 26, 2020
Unprompted review
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Very nice hammock sleeping in it evey…
Very nice hammock sleeping in it evey night since
May 20, 2020
Unprompted review
We have now purchased items from you on…
We have now purchased items from you on two occasions and I am very impressed with your service e. The delivery on all items purchased was very prompt, I believe it only took three days to deliver the items from the time of our orders being made. If only products produced in the uk were as well made as yours and service given, I would not hesitate in recommending your company to anyone. We did our homework before purchasing our hammock and chose the best make. Thank you for your assistance and prompt service. Yours faithfully.
John Roberts
May 20, 2020
Unprompted review
Great product and delivery in 4 days…
Great product and delivery in 4 days from NL to UK - thanks
May 19, 2020
Unprompted review
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not good at all
Hi,
I have had serious problem with the product as it lost colour after only one simple wash, and Tropilex customer service hasn't done much about it so far.
May 18, 2020
Unprompted review
Excellent communication and fast…
Excellent communication and fast response. My only complaint was the minimum order amount (15 EUR), because the item I wanted to order costed 14 EUR. But they'we offered a 1 EUR additional ghost item so I can place the order.
May 12, 2020
Unprompted review
Excellent professional service
Excellent professional service with speedy delivery. Very pleased.
May 11, 2020
Unprompted review
Quick and efficient service good…
Quick and efficient service good quality goods
May 11, 2020
Unprompted review
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Excellent product and very fast…
Excellent product and very fast delivery. Very happy, Be aware that the hammock with stand is a smaller stand. I bought the larger stand and very pleased with it.
April 29, 2020
Unprompted review
Perfect service and fanstactic hamack…
Perfect service and fanstactic hamack !!!
A special thank to Maurits of Profilex
Dominique from Belgium’
April 25, 2020
Unprompted review
Great service
Great service, great hammock. Hopefully durability will be just as good.
April 24, 2020
Unprompted review
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Very fast delivery
Very fast delivery, Quality looks good, just small points which I see that are not pretty good, like a missing plastic plate between the fixing of the hammock and the frame, there metal touch metal without puffer
April 23, 2020
Unprompted review
Fabulous product
Fabulous product , excellent service and delivery , kids in the garden all day chilling out. Makes the garden a little piece of heaven
April 22, 2020
Unprompted review
Excellent service and a great product…
Excellent service and a great product !!! No fuss return of the first purchase which I had mis-sized and prompt despatch of the second with which we are delighted!
A class operation from start to finish !!
Winfield Family x ⭐️⭐️⭐️⭐️⭐️
April 17, 2020
Unprompted review
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Easy to order
Easy to order, helpful online chat.
Delivered in plenty of time.
March 20, 2020
Unprompted review
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