Simple and easy. Our original offered credit limit was lowered once we linked our bank, as the way we are paid, aside from salary, is twice yearly, which made their (likely algorithm-based) system un... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trovy has been such an amazing experience. I've gone through different companies like aven, lower, better and nothing compares to the experience I've had with Trovy. They offer the lowest rates, the... See more
A friend told me to try Trovy and honestly, I’m glad I listened. I’ve tried plenty of finance tools before and they almost always turn into a headache. Trovy really surprised me though. The approval w... See more
Easy, professional, quick, no hassle Home Equity Line of Credit, HELOC, on my investment property. Trovy has the best features, imo. No up front costs, low APR, no mandatory initial withdrawal, credit... See more
Company replied
Company details
- #90 of 246 best companies in Non-Bank Financial Service
- #54 of 174 best companies in Alternative Financial Service
- #8 of 32 best companies in Mortgage Lender
Written by the company
Trovy is building the financial home base for homeowners: A suite of products that turns home equity into a flexible, lifelong financial tool, starting with the Trovy HELOC Card and expanding across the homeowner journey.
Contact info
10036, New York, United States
- support@trovy.com
- trovy.com
4.8
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Trovy
Thank you so much for taking the time to share your experience! We’ve thrilled to hear that everything went smoothly and that you got what you needed. Your feedback means a lot to us and helps us continue delivering great service.
Reply from Trovy
We’re so glad to hear that your experience with us was smooth. Thank you for choosing Trovy!
Having trouble linking accounts and…
Having trouble linking accounts and don’t link with many credit unions and can’t send checks. Info not provided and then have to pay to cancel loan. Not helpful
March 6, 2026
Reply from Trovy
We're sorry for the difficulty you experienced and glad to hear you were able to get your account connected. We appreciate your patience and your business — thank you for being a Trovy customer!
Was a simple straight forward process
Was a simple straight forward process. Not much else to say.
March 11, 2026
Reply from Trovy
David, thank you so much for taking the time to share your experience! We’ve thrilled to hear that everything went smoothly and that you got what you needed. Your feedback means a lot to us and helps us continue delivering great service.
trovy customer service goes above and beyond…
First review of teovy was a 1 star. After that trovy went above and beyond to make sure I completely understood the process and explained to me in details of what was need and what can be done. After talking got Ashley she made every attempt to get my account approved and did so. She was amazing. Even tho I did not sign with yrovy this time , I will not rule them out in the future. Infact I will go to them first. If trovy can continue to provide service as Ashley did this will be a very successful company. Tha k you Ashley and the trovy team
March 8, 2026
Unprompted review
Reply from Trovy
Hello Danny, we appreciated the opportunity to talk with you about your feedback and would welcome you to reapply in the future.
The application process was easy safe…
The application process was easy safe and went at our pace. The no upfront cost and low APR was very appealing.
March 6, 2026
Unprompted review
Reply from Trovy
Hello, We’re so glad to hear that your experience with us was smooth, and that rates and service stood out for you! Thank you for your kind words and for choosing Trovy!
A very flexible program that keeps the…
A very flexible program that keeps the costs of borrowing under control. Great customer service and a seamless process to obtain a loan.
March 6, 2026
Reply from Trovy
Thank you, John! We’re delighted we met your expectations and look forward to supporting your future endeavors.
Reply from Trovy
Thank you so much for taking the time to share your experience! We’ve thrilled to hear that everything went smoothly and that you got what you needed.
"TROVY is disrupting the HELOC market with lightning-fast service, zero paperwork headaches, and problem-solving support.":
"The speed of TROVY is phenomenal; they are definitely going to disrupt the HELOC market. I encountered a minor issue, and their support team was incredibly responsive and resolved it immediately. Traditional bank equity lines usually involve a frustrating amount of paperwork, but TROVY made the entire process seamless. It felt almost too easy, and I have yet to find a single flaw with their service. Highly recommend!"
March 4, 2026
Unprompted review
Reply from Trovy
Dean, thank you for your review! We’re happy our team could help make your experience a positive one - especially when there was a little hiccup. We truly appreciate you highlighting our support efforts.
Super easy process
Super easy process -- approved in under a week and had access to the cash immediately. Highly recommend.
February 28, 2026
Reply from Trovy
Andrew, thank you so much for taking the time to share your experience! We’ve thrilled to hear that everything went smoothly and that you got what you needed. Your feedback means a lot to us and helps us continue delivering great service.
Great Customer Service Experience
From start to finish a very easy total online experience. Customer support was top notch with immediate and detailed explanation for our myriad of questions. Recommend them highly to anyone thinking of going the HELOC route.
March 3, 2026
Reply from Trovy
Jon, thank you so much for taking the time to share your experience! We’ve thrilled to hear that everything went smoothly and that you got what you needed. Your feedback means a lot to us and helps us continue delivering great service.
Reply from Trovy
Kaitlynne, we appreciate your review! It’s great to know you found our service fast and easy. Hearing that you had a pleasant experience motivates us to keep up the good work!
Absolutely seamless!
March 2, 2026
Reply from Trovy
Thank you for your awesome review! We’re happy our team could help make your experience a positive one.
Fast service & fast approval
Fast service & fast approval. But portal service little slow to get the Card.
February 24, 2026
Reply from Trovy
Thank you so much for taking the time to share your experience! We’ve thrilled to hear that everything went smoothly and that you got what you needed. Your feedback means a lot to us and helps us continue delivering great service.
Reply from Trovy
Thank you so much for taking the time to share your experience! We’ve thrilled to hear that everything went smoothly and that you got what you needed. Your feedback means a lot to us and helps us continue delivering great service.
Brynn answered all of my questions
Brynn answered all of my questions. The process was very easy and efficient. Online notary was great. Very happy with my overall experience with Trovy.
February 27, 2026
Reply from Trovy
Michael, we’re so glad to hear that your experience with us was smooth, and service stood out for you! Thank you for your kind words and for choosing Trovy!
It made financial sense and the…
It made financial sense and the consultant was very helpful!
February 19, 2026
Reply from Trovy
Douglas, we’re so glad to hear that your experience with us was smooth and that rates and service stood out for you! Thank you for your kind words and for choosing Trovy!
My experience was fast and easy…
My experience was fast and easy communicating online was fast and easy and pleasant and it’s amazing how easy and fast it took to get approved
February 23, 2026
Reply from Trovy
Howard, we appreciate your review! It’s great to know you found our service fast and friendly. Hearing that you had a pleasant experience motivates us to keep up the good work!
Very simple and straightforward
Very simple and straightforward. They did not give me the red tape that other companies had given me, which is why I applied for a HELOC through Trovy. The closing was very simple.
February 18, 2026
Reply from Trovy
Thank you, Keith! We’re delighted we met your expectations and look forward to supporting your future endeavors.
This was a very simple and expeditious…
This was a very simple and expeditious process. Convenient to me, easy to apply, easy to close.
February 20, 2026
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