Trovy Reviews 116

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the overall experience as amazing, easy, and seamless, often highlighting the intuitive nature of the platform and the effortless management of finances. Many praise the professional and informative staff, noting the excellent customer service with real human interaction and quick, helpful responses to questions. The service is frequently lauded for its speed, with many reviewers mentioning fast approvals, quick processing, and rapid responses. However, some people experienced minor glitches, such as difficulties linking accounts or occasional communication hang-ups with support, though these issues were often resolved promptly.

What people talk about most

User experience

Consumers report a highly positive user experience, often describing the process as easy, fast, and seamless,... See more

Customer service

Users describe positive interactions with customer service, highlighting responsive and helpful support. Many... See more

Service

Clients share positive opinions on service, frequently highlighting the quick, easy, and seamless application... See more

Staff

Reviewers highlight positive aspects of staff, with many praising individuals for their excellent,... See more

Response time

Customers consistently note positive experiences with response times, highlighting super fast responses from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple and easy. Our original offered credit limit was lowered once we linked our bank, as the way we are paid, aside from salary, is twice yearly, which made their (likely algorithm-based) system un... See more

Rated 5 out of 5 stars

Trovy has been such an amazing experience. I've gone through different companies like aven, lower, better and nothing compares to the experience I've had with Trovy. They offer the lowest rates, the... See more

Rated 5 out of 5 stars

A friend told me to try Trovy and honestly, I’m glad I listened. I’ve tried plenty of finance tools before and they almost always turn into a headache. Trovy really surprised me though. The approval w... See more

Rated 5 out of 5 stars

Easy, professional, quick, no hassle Home Equity Line of Credit, HELOC, on my investment property. Trovy has the best features, imo. No up front costs, low APR, no mandatory initial withdrawal, credit... See more

Company replied


Company details

  1. #90 of 246 best companies in Non-Bank Financial Service
  2. #54 of 174 best companies in Alternative Financial Service
  3. #8 of 32 best companies in Mortgage Lender

Written by the company

Trovy is building the financial home base for homeowners: A suite of products that turns home equity into a flexible, lifelong financial tool, starting with the Trovy HELOC Card and expanding across the homeowner journey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company! Got exactly what I needed. Had a small hang up communicating with support, but they fixed the issue promptly and made it right above and beyond what I expected. Thank you Brynn!

February 17, 2026
Trovy logo

Reply from Trovy

Thank you, Nelson! We're glad you had a good experience and got the customer support you needed. Welcome to Trovy!

Rated 5 out of 5 stars

Fast, friendly and experience.

Very fast, friendly knowledgeable experience. Easy understand terms and conditions representative Brinn was able to answer all of my questions before closing as well as sharing additional information.

February 18, 2026
Trovy logo

Reply from Trovy

So happy to hear you had a great experience and that Brynn was able to give you the information you needed. Welcome to Trovy!

Rated 5 out of 5 stars

It was very easy to complete the…

It was very easy to complete the application online, and when I had questions, they were answered quickly. I was very pleased that there were no fees for signing.

February 18, 2026
Trovy logo

Reply from Trovy

Thank you, Barbara! We love to hear that you had a great experience. Welcome to Trovy!

Rated 5 out of 5 stars

Great experience

Great experience, super easy to apply, great rate, and very fast.

February 8, 2026
Trovy logo

Reply from Trovy

We love to hear it! Welcome to Trovy, Scott!

Rated 5 out of 5 stars

Very Good!!

Very Informative with Support and the Whole Process.

February 11, 2026
Trovy logo

Reply from Trovy

We’re so glad you had a great support experience! Providing true white-glove customer service is something we take a lot of pride in. Welcome to Trovy!

Rated 5 out of 5 stars

Best Features and Easy

Easy, professional, quick, no hassle Home Equity Line of Credit, HELOC, on my investment property. Trovy has the best features, imo. No up front costs, low APR, no mandatory initial withdrawal, credit card for easy use, all applying and signing was online, and in one day. They handled the appraisal and income verification electronically without me having to do anything. Even the notarization was a quick Zoom call at the end. Best features and easy.

January 30, 2026
Unprompted review
Trovy logo

Reply from Trovy

Judy, your review really captures what makes the Trovy HELOC great! We're glad you had a good experience and excited to welcome you to Trovy!

Rated 5 out of 5 stars

This was the most amazing process I've…

This was the most amazing process I've gone through to get a loan. Larry was very nice and helpful and willing to assist me with any questions or concerns I had. The whole process with Trovy has been outstanding and I will definitely recommend them to everyone.

January 29, 2026
Trovy logo

Reply from Trovy

Thank you for your kind words! We’re thrilled to hear you had such an amazing experience. Welcome to Trovy!

Rated 5 out of 5 stars

Straightforward and fast.

I have been looking for a loan for home improvement for several weeks now and, last week, I found Trovy browsing the internet. I only have two words to describe the whole process: "amazing experience". My representative Brenn was absolutely excellent, answering every one of my questions. The application process was totally online, and I got the money in just 2 days. Highly recommend.

January 29, 2026
Trovy logo

Reply from Trovy

Frank, we're happy to hear you had an amazing experience! Good luck with your home improvement project, and welcome to Trovy!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look