Truebites Reviews 1,112

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the meat, noting it's far superior to supermarket alternatives and always fresh. The delivery service is frequently highlighted for its promptness, reliability, and the excellent, well-packed, and chilled condition in which products arrive. Many appreciate the ease of ordering online and the helpful, friendly communication from the staff, making the overall experience seamless and positive. However, some customers also noted occasional issues with delivery, such as parcels being left unattended or delays caused by couriers. A few other people also felt that some marinated products were either too sweet or too salty, and some were disappointed with the quality of the sausages, describing them as cheap.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the freshness and taste of the... See more

Quality

Customers consistently note positive experiences with quality, highlighting the freshness and excellent value... See more

Delivery service

People report positive experiences with delivery service, highlighting that items arrive on the selected day,... See more

Service

Customers had positive experiences with service, often highlighting the great attention to detail and... See more

Order

Reviewers express high satisfaction with the ordering process, frequently mentioning its ease and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered meat from these guys for a few years now. If you have any requests re supply/delivery etc. just ask and they will try to accommodate nothing too much trouble. Arrives well packed goes str... See more

Rated 5 out of 5 stars

Wow my first time using this company and cannot believe how well packed and good there bacon is .l definitely will be buying from them again , it was a bit more expensive but worth every penny and pe... See more

Rated 5 out of 5 stars

Slight delivery problem this time. Not the fault of True Bites, who sent the parcel as promised. The problem stemmed at the parcel sorting hub in Wolverhampton. My concern was the perishability of the... See more

Rated 5 out of 5 stars

True bites always make especially fantastic burgers and when I sent Matt a email asking if he could get them made and delivered on Thursday he went out if his way to make sure it happened


Company details

  1. Butcher Shop

Information provided by various external sources

We are a third generation family of butchers with almost 90 years of experience. We understand modern life can leave us all short of time, and sometimes inspiration, and are here to provide our customers with quality fresh produce, recipes, and information to help them save time and enjoy delicious meals at home. With this in mind we created an easy to use website which allows ours customers to browse (at their leisure) and order online (at their convenience), via email, or even via telephone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Never used this company -True Bites

Never used this company -,True Bites, before but I liked the look of their website that showed great products at very good prices for the quality and great tips on cooking and recipes.

As some one qualified in cheffing and food studies I always look for the best I can get with quality products and at sensible fair prices

Wasn’t disappointed with what I received. I asked a few questions and got immediate answers, was kept up to date with dispatch, good packaging , good products .

And finished off with some fun banter that they send out with their emails

A deserved 5 stars

February 19, 2026
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Rated 5 out of 5 stars

Delighted True Bires customer

I was looking for an alternative for turkey bacon and my local butcher and farm don't do that or ground/minced lamb. I found the True Bite website and found an array of love produce. Placing my order was quick and easy. But I booked the wrong day for delivery. I emailed True Bites and they changed it within 10 minutes
The delivery came on time ans was packed so we'll.
More over the meat we've had so far is amazing and I'll be shopping at true bites more often. Brilliant

February 19, 2026
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Rated 5 out of 5 stars

First delivery

Wow my first time using this company and cannot believe how well packed and good there bacon is .l definitely will be buying from them again , it was a bit more expensive but worth every penny and perfect service. Thankyou

January 15, 2026
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Rated 5 out of 5 stars

Lovely products

Items well priced, well packed asnd goid quality. Delivery was delayed due to the couriers. Updated via the company in a timely manner. Communication excellent and courteous.

January 13, 2026
Rated 5 out of 5 stars

Cant beat a real butcher

Have ordered meat from these guys for a few years now. If you have any requests re supply/delivery etc. just ask and they will try to accommodate nothing too much trouble. Arrives well packed goes straight in freezer. Yes prices have gone up as everywhere else but I dont think supermarket meat is comparable to meat from a proper butcher. So like everyone else I’ve had to cut back on some things I usually order from them but quality over quantity is more important to me. Would not buy my Christmas meat anywhere else been delicious the last few years.

December 9, 2025
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Rated 5 out of 5 stars

What a lovely company

What a lovely company, funny, helpful and great range of produce.
I received my first parcel today, only problem was that I was in a bad state of health and had a job unpacking.
All the meat looks great, and I am hoping tonight if I improve to actually eat something.
I cannot fault the on anything, all the problems are mine, but I am looking forward to ordering a half of lamb next month.
Really, really pleased that I found them on the internet. Job now is to decide what to eat and what else I want to try from them.
Anyway thank you for being such a nice company and I look forward to many future orders.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

A Cut Above the Rest: True Bites Delivers Quality and Exceptional Service! Cannot recommend True Bites Family…

I cannot recommend True Bites Family Butchers highly enough! In a world of sterile supermarket chains, finding a butcher that combines stellar product with genuine, personal service is a rare treat.
The quality of the meat is simply exceptional—night and day compared to what you find elsewhere. Every cut, from their succulent steaks to the flavourful chicken sausages, is brilliant, responsibly sourced, and packed with care.
But what truly sets them apart is the personal touch. You’re not just a number; you’re supporting an independent family business that genuinely loves what they do. Their communication is fantastic, the delivery is reliable, and the entire experience is seamless and friendly.
For anyone who values superb quality meat and an excellent, personalized customer experience, True Bites is the only choice. Five stars across the board!

November 24, 2025
Unprompted review
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Rated 4 out of 5 stars

Food delivery was good

Food delivery was good. Had a small problem with delivery and contacted them but sorted it and let them know. No response to either message. I realised when we had a problem there wasn't a phone number to contact them hense the 4 stars.

November 18, 2025

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