My rep, Cesar, was just fantastic! Efficient but thorough and with wonderful follow through on all details. The rest of the Truss team involved were also very good and kept me apprised of progress a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The persistence, Betty and Jeff were very informative, this refinance was something new and also something I wasn't prepared to do. My bank called one day and said " you have a balloon payment due and... See more
Company replied
This process was made easy, with prompt answers to my questions and concerns. Your team exceeds expectations...I will make sure to use you for future mortgage or line of credit. What seemed impossib... See more
Company replied
I've talked with Garrett multiple times in the last few years but it was never the right time. Each experience with Garrett was informative and he took the time to talk and explain things even when it... See more
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Company details
- #20 of 32 best companies in Mortgage Lender
- #24 of 35 best companies in Finance Broker
- #131 of 195 best companies in Financial Consultant
- #7 of 14 best companies in Mortgage Broker
- #160 of 246 best companies in Non-Bank Financial Service
Written by the company
Truss Financial Group helps you secure VA, FHA, DSCR & jumbo reverse mortgages. Expert guidance, low rates & fast approvals. Start your loan today!
Contact info
999 Corporate Dr, Ste. 180 Ladera Ranch, 92694, Ladera Ranch, United States
- 888-878-7715
- hello@trussfinancialgroup.com
- trussfinancialgroup.com
4.6
Excellent
64 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Everything was straight forward and…
Everything was straight forward and Ryan was on point and answered every question. The process was quite smooth to my surprise.
April 18, 2026
Reply from Truss Financial Group
Thank you, Carmelo, glad Ryan could make everything clear and ensure a smooth, straightforward experience for you!
Happy with my experience
Happy with my experience. Was able to get approved and closed very quickly!
April 17, 2026
Reply from Truss Financial Group
Thank you, Jane, delighted to hear you had a smooth experience and were able to get approved and closed so quickly!
Reply from Truss Financial Group
Thank you, Otis, we’re glad you appreciated the quick and hassle-free process!
Truss Financial cares about their customers
Truss Financial made the whole process very smooth and made me feel like a valued customer. I highly recommend them for a HELOC loan.
April 7, 2026
Reply from Truss Financial Group
Thank you, Carole, we’re thrilled to hear you felt valued and had a smooth experience; we truly appreciate your recommendation!
This process was made easy, thank you !
This process was made easy, with prompt answers to my questions and concerns. Your team exceeds expectations...I will make sure to use you for future mortgage or line of credit. What seemed impossible you made possible!
April 21, 2026
Reply from Truss Financial Group
Hi Luz, thank you, we’re glad we could make the process smooth and look forward to helping you again!
Possibly the best mortgage related…
Possibly the best mortgage related experience in my life. Fast, courteous people to work with, thank you Ryan and the gang!
I would highly recommend Truss to anyone looking to refinance, purchase or create a HELOC!
April 20, 2026
Reply from Truss Financial Group
Hi Keith, thank you for the amazing feedback, we’re glad Ryan and the team made it a great experience, and we truly appreciate your recommendation!
Reply from Truss Financial Group
Thanks Pamela for your positive feedback.
The persistence
The persistence, Betty and Jeff were very informative, this refinance was something new and also something I wasn't prepared to do. My bank called one day and said " you have a balloon payment due and we'll give you a 3 month extension. That's it. I'm appreciative of the time they took to guide me through the process.
April 16, 2026
Reply from Truss Financial Group
Thank you, Brandon, glad Betty and Jeff could guide you through an unexpected refinance with clarity and support.
It was extremely fast to the point easy…
It was extremely fast to the point easy to understand easy to deal with it actually went through unlike sunlanders that drag you on for months and months I don't do anything and just cost you thousands of dollars
April 16, 2026
Reply from Truss Financial Group
Thank you, Caleb, glad we could make the process fast, clear, and hassle-free while delivering where others couldn’t.
Great company
Great company , very prompt with the entire process , funding may occur within a week in some instances
April 16, 2026
Reply from Truss Financial Group
Thank you, Marc, glad you experienced our prompt process and quick turnaround, with funding happening as fast as a week.
David is unbelievably patient and…
David is unbelievably patient and helped us navigate the fun process that borrowing always is. Highly professional, knowledgelable, and responsive. Wouldn't think of using anyone going forward.
April 15, 2026
Reply from Truss Financial Group
Hi Robert, thank you for your kind words, glad David’s patience, professionalism, and guidance made the process smooth, and we truly appreciate your trust!
The over all experience was good
The over all experience was good. Caesar would always respond in a timely manner, was patient explain anything I didn't understand. I enjoyed working with him very professional.
The video sent from management was also helpful. It kept my posted, and explained what to expect.
April 7, 2026
Reply from Truss Financial Group
Thank you for your kind feedback, we’re glad you had a great experience, and we appreciate your recognition of Cesar’s professionalism and our team’s clear communication!
Simple
Simple, fast and remote virtual closing. As long as it makes sense its totally doable. Company has a very nice set up to ensure everything is clear and transparent. Even though we closed the reason for the 4 stars is because the loan officer forgot to communicate with my wife and I during the process and towards the end.
April 14, 2026
Reply from Truss Financial Group
Thank you, Christopher, we’re glad you found the process simple, fast, and transparent, and we appreciate your feedback on communication as we’ll use it to improve going forward!
Wasn't thrilled with some of the items…
Wasn't thrilled with some of the items missed along the way (appraisal/addendums) by Champion, but from Truss perspective, everything was great. Cesar was great to work with and will be working with him and Truss in the future!
April 3, 2026
Reply from Truss Financial Group
Thanks for your feedback, we’re glad you had a great experience with Truss and Cesar, and we appreciate your understanding on the missed items.
This experience was great
This experience was great. My loan officer Hayden and the underwriting team did a super job. The portal showed me every step of the way. I had a unique situation and they solved it.
April 9, 2026
Reply from Truss Financial Group
Thanks, Dan, glad Hayden and the team made everything smooth and clear!
Well Done!
Communication was very good.
Timlienes moved quickly.
Amazed at the digital process.
More than we asked.
April 10, 2026
Reply from Truss Financial Group
Thanks, Michele, glad you loved the fast timelines, clear communication, and smooth digital process!
Thank you Cesar!
My rep, Cesar, was just fantastic! Efficient but thorough and with wonderful follow through on all details. The rest of the Truss team involved were also very good and kept me apprised of progress all the way through to closing. All said, it was a surprisingly easy process.
April 1, 2026
Reply from Truss Financial Group
Thank you! Glad you had a smooth and well-informed experience, we appreciate your support.
Quick easy and fast process
From the start to finish, Truss process is on of the fast and process I have experienced.I will recommend this company to my friends and family.
April 7, 2026
Reply from Truss Financial Group
Thank you, Lindsay! We’re glad you had a smooth and fast experience with TFG. Your recommendation means a lot to us!
This company is amazing
This company is amazing , Christian from the first conversation we had we connected . The have the best loan for self employe person . I will recommend them 100% .
March 31, 2026
Reply from Truss Financial Group
Thank you, Edward! Glad Christian could help, your recommendation means a lot!
Ask questions, and you will get the answer right away
When you dont know what to do, they always have the answer.
March 30, 2026
Reply from Truss Financial Group
Thank you! We’re always here to guide you every step of the way!
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