Trustedhomefinance Reviews 

45
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing service! Buying our first house felt overwhelming, but Tracey made everything so clear and easy to understand. She went above and beyond by staying late so we could secure a better mortgage ra... See more

Rated 5 out of 5 stars

Wishing to take on one last project, despite being retired, was a huge challenge. However, with considerable support from Tom, who was ever available, we are now closing in on a move to our barn conve... See more

Rated 5 out of 5 stars

We found ourselves in need of advice & a new mortgage in a a short time frame. Tom was helpful & reassuring from the very beginning. His communication skills were excellent- easily accessible by phon... See more

Rated 5 out of 5 stars

Tom was fantastic from start to finish. We had a difficult time finding a property. Various issues with houses and also two chains breaking down. Tom was always understanding, even though he had to re... See more

Company details

  1. Mortgage Broker

Written by the company

We are mortgage and equity release advisers, located just steps from Maldon high street. Our welcoming reception area, fully equipped with tea/coffee (and biscuits!) awaits you for a relaxed and no obligation chat. With over 11 years' experience as a mortgage broker and sales manager for the largest estate and mortgage services group in the UK, we have the expertise to help people find and finance their dream home. Working independently and from the whole market our valued customers can be truly confident they receive the right solution for their needs. We look forward to welcoming you and discussing your plans whether a first home, re-mortgage, buy-to-let, self-build or release equity. Trusted Home Finance Limited is an Appointed Representative of The Right Mortgage Ltd, which is authorised and regulated by the Financial Conduct Authority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

First time buyer experience

My partner and I were first time buyers, and were given the details of Tom Baxter by David Coates (the buyer agent we were working with on the Isle of Wight). We had no idea about the buying process, and were very much starting from the beginning.
I firstly contacted David, who passed on my details to Tom. Tom contacted me the same day and was brilliant at explaining the process simply for us to understand. We had approached a different mortgage advisor prior to this, who had shown us sky high interest rates as my partner did not have a good credit score at the time of buying. Tom managed to find a fantastic mortgage for us, low interest rate and from a well known high street lender. He got us a mortgage in principle so quickly which allowed us to be realistic with the properties we wanted to view and got things moving.
The whole process ran so smoothly with the help of Tom and David, and both were so reliable and quick to answer any questions or concerns. Tom also offered a video call (as we were on the IOW), so it was easy to share documents and talk through things.
He was there to support right up until we got our keys and beyond!
Could not recommend him more.
Thank you! :)

May 1, 2024
Unprompted review
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Rated 5 out of 5 stars

5 Star service from Tom Baxter

5 Star service from Tom Baxter at Trusted Home Finance, with it being a difficult time for homeowners with the interest rates we were a little nervous, Tom was able to find us a deal that made perfect sense and gave us the flexibility we needed at a great rate.
Will definitely be using again, thanks Tom!

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Tom completed a very thorough and…

Tom completed a very thorough and detailed mortgage capacity report for me .
This was completed and sent to me within 5 days, very speedy service
I am extremely impressed with Tom and would 100% recommend him
Thank you Tom

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Very fast

Very fast, efficient & to the point service provided, helpful & understanding of the market & products on offer. Great to deal with.

May 1, 2024
Unprompted review
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Rated 5 out of 5 stars

When all seemed lost

When all seemed lost , a call to Tom put our dream move back on track. With expert and friendly chat in the comfort of our own home. Tom was able to make the right calls and provide us with the perfect finance pack to make our move real again.
Thanks tom you was amazing.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Chris and Chan

Could not recommend Trusted Home Finance enough. To cut a long and stressful story short, our moving journey took eight months. Throughout the whole process Tom provided us with expert advice especially applying for new mortgage products when they became available. When it seemed like mortgage lenders and solicitors were going to let us down due to timeframes, Tom stood by us all the way providing a professional and calming influence during a particularly stressful time.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Tom was fantastic

Tom was fantastic, he explained everything really clearly given I was a first time buyer and was very patient with all my questions. Nothing was too much trouble and he even changed my rate about 3 times to ensure I got the best possible deal! I could not recommend him enough.

February 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

Trusted Home Finance supported us all from start to finish through our mortgage renewal. Great customer service!
Tom was always on hand when needed and made sure we got the best deal for our needs. Highly recommended!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant - Would highly recommend

Tom was brilliant in helping sort my mortgage. He is very patient and took the time to find us exactly what we were looking for. He went above and beyond to help us successfully buy our home. I would highly recommend Trusted Home Finance.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

The bespoke mortgage I really needed.

Tom Baxter from Trusted Finance was absolutely great.

I'm 59 and as 'luck' would have it, my 5year mortgage ran out, right at the height of this years interest rises.

I asked Tom for an affordable rate, over 12 years and one I could move about at little or no cost, should I need to.
Tom calmed my anxieties, have me easy to understand advice and sorted it all out.

Excellent, I'll definitely use them again and have recommended to family and friends. Thanks.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Tom is our mortgage Angel

Tom is our mortgage Angel. With a time consuming and anything but straightforward self build mortgage we threw on his plate, he took it all in his stride and worked tirelessly to get it over the line. Responsive, knowledgeable and trustworthy.

December 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Tom was such a great help with our…

Tom was such a great help with our remortgage. He was easy to talk to and nothing, as in the problems we encountered, was too much trouble for him.
We would highly recommend using Toms services and will definitely be using him again.

N. Slater

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

First Time Buyers - Highly Recommend 10/10

Tom exceeded all expectations! His expertise and dedication made the home-buying process a breeze. From our initial meeting all the way through to completion Tom's guidance and support were invaluable, and we couldn't be happier with the outcome. Highly recommend!

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed

Wow! A refreshing financial experience. Tom was extremely knowledgeable and helpful without any hard sell. He was able to secure a good product and complete in a timely fashion. Well done!

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Stress-free remortgage

Tom met with us personally and talked through our options in layman’s terms. He helped make the process as easy and stress-free as possible. Even within the current economic climate, we came away with a mortgage we were happy with. Thank you!!

October 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Equity Release.

I recently used Tom for equity release on my property, having been turn down from other lenders, I was almost giving up hope but Tom inspired me with his knowledge and professionalism and assured me he could get the job done. Throughout the process Tom was constantly available for any queries big or small and explained everything in a way I could understand through a complicated and daunting process. Tom got the job done when others couldn’t , I wouldn’t hesitate to use his services again and will most definitely be recommending.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of renewing…

I recently had the pleasure of renewing my mortgage with Trusted home Finance, and i cannot express enough how impressed i am with their outstanding service. From start to finish, the entire process was seamless, efficient and stress-free. I wholeheartedly give them a well-deserved 5-star rating!

First and Foremost, the team at Trusted home finance demonstrated exceptional knowledge and expertise in the mortgage industry. they took the time to thoroughly explain all the available options and helped me choose the best renewal plan that suited my financial goals and needs. their guidance and advice were invaluable, and i felt confident in every decision made.

i cannot thank Tom and the team enough. if you are looking for a stress-free and seamless mortgage renewal process, look no further than Trusted home finance.

Thank you

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend Trust Home Finance

I recently used Trusted Home Finance for our house purchase, it wasn't a straight forward case for Tom but he dealt with everything and made sure we got the best advice and service that we could. Everything went so smoothly and nothing was too much trouble. We would highly recommend using Tom for any mortgage needs and he is already helping our family with advise on their mortgages too when they had been told they needed to wait to purchase a property. Many thanks again to Tom!

April 24, 2023
Unprompted review

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