Trustify 

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Rated 1 out of 5 stars

I wish I knew this before I ordered from them they took my money and never received anything it’s been four months isn’t that a shame how do you take money from people that worked very hard for it an... See more

Rated 3 out of 5 stars

While you were not able to find any information that was helpful to me, I do feel that the investigator explored much of the available data. Just having someone do more than a routine search (that I... See more

Rated 3 out of 5 stars

It took to long time to assign an investigator Brian Spiegel did a good job and communicated well with us His replacement Chris .. Very unhappy with his service He followed the wrong person ...... See more

Rated 5 out of 5 stars

all my email correspondence with Trustify have been clear, quick response, and extremely courteous. Particularly as I live in Australia and am looking for someone in the USA. My assigned agent has bee... See more

Company details

  1. Association or Organization

Information provided by various external sources

Trustify provides instant access to a nationwide network of fully-licensed private investigators to take your case and get the evidence you need. Our private investigators have experience in a wide-range of cases, including: - Adultery/Infidelity - Child Custody - Divorce - Locate a missing person - Criminal background checks - Fraud and Financial investigations - Deep web and online research


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Keep on tracking.

I never had any one can track down a person so fast and easy
as good as the organization of TRUSTIFY.
so if any one needed any one to track down, any person.
please call and hire TRUSTIFY frist.

April 30, 2017
Unprompted review
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Rated 5 out of 5 stars

professional

I was very surprised how quick and business like they where! I well use this firm's services again when needed with confidence that they came do the job
.

April 30, 2017
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

The response time was great and the person helping me very helpful and caring. Results were what I needed to take care of my situation.

April 22, 2017
Unprompted review
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Rated 5 out of 5 stars

Professional Quality Services

I am very pleased with the service I received from Trustify. The investigator handling my case was very professional, kind, and very thorough. I can honestly say that I would highly recommend that anyone looking for an professional investigator stop right here. Look no further. I was in contact with my investigator throughout the process and was very pleased with the outcome. I will definitely use Trustify in the future should the need arise. Thank you for all of your help.

April 22, 2017
Unprompted review
Rated 5 out of 5 stars

I wanted a simple piece of information …

I wanted a simple piece of information about myself which I had not used for 20 years and had forgotten. Trustify identified a OI and I had been communicated with, given the pertinent info and received the result inside 4 hours, and at a weekend. Excellent service

April 19, 2017
Unprompted review
Rated 2 out of 5 stars

I hired Trustify to follow my husband …

I hired Trustify to follow my husband when he had parent time with my 2 young children. We are currently separated, going through divorce. My husband found himself a girlfreind that has a criminal record and had been taking my young children around her and sleeping at her home. I needed proof of this to help my case for custody and to protect my young babies. The guy that was supposed to watch my husband the first night ended up not following his car when he left the home with my kids. The second day, they said they lost my husband through a red light. The 3rd day, they said they lost him again. I paid over 1,000 dollars and got nothing. How do I know they even were watching him? They charged me for hours of surveillance and got nothing. I feel incredibly RIPPED OFF. This is a big SCAM

April 15, 2017
Unprompted review
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Reply from Trustify

HI Anonymous,

We are sorry to hear that your experience so far has been less than exceptional and want to make sure we look into your specific case details. Surveillance cases can be tricky, but we are certainly not a scam. We have a very strict screening process and accept only about 8% of all investigators that apply to join our network. We do understand your frustration and would like to look into your case details. Please reach out to your account manager so we can help you further.

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Rated 2 out of 5 stars

Be clear about your expectations up …

Be clear about your expectations up front and get it in WRITING. I made it very clear what I expected from this investigation and I was assured that it was included in the $400.00 package. When the report was delivered, there was nothing in it that I couldn't find online myself. Overall, a complete waste of money.

April 14, 2017
Unprompted review
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Rated 5 out of 5 stars

This company is a bunch of rip offs …i

This company are ripoffs they told me that I would be in charge of all my hours that they were billing
Me and I would give the OK Well in any event that did not happen I have gotten in touch with them and they told me that I close my account which I did not I talk to my investigators and they also told me that they did not close out my account and then I had some money left over on the deposit that I had given them I try to sort things out with them and they kept telling me I did things that I did not do Or said things that I did not say in any event I got a little angry and told him how I felt on the answering machine so because I expressed my feelings
They think that that justifies them keeping my money
That was left over from the case and as I said I did not close my case out and as far as I'm concerned
They don't know what they're doing they told me they sent me a t email on July six Stating that my case was closed that's not what the email said it said that they were welcoming me as a customer or better yet thanking me for being a customer they are a bunch of immature brats they blocked my number it's a lot easier for you to go out and find your own investigator they're everywhere you do not need a middleman especially one that ripped you off well I'm going to file a complaint with the BBB

PS I try to work things out with your employees they kept telling me that I closed out my account also they told me that they sent me emails that my account was closed the emails that they sent me does not state anything about my account being closed or me closing my account after a few days of this going on yes I got angry and gave them a piece of my mind because it appeared I was not getting any place talking to them nicely and trying to sort things out and I will never ever bring you business or ever recommend anybody to you and believe May I hire a lot of investigators also I talked to the investigators that you guys recommended to me and they told me that you guys are very immature and you have a bunch of people over there that do not know what they're doing

April 10, 2017
Unprompted review
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Reply from Trustify

Hi Dominic,

Out of respect to you and in order to protect your privacy, we do not want to talk about details of your case. We fully stand behind the way your case was handled and the quality and professionalism of the investigator. All work was done as per your request, and we have been very patient listening to your grievances. However we will not tolerate customers who treat our agents poorly just because they feel like it. We wish you the best, and if one day you wish to start another case, we would gladly like to have you back.

Rated 3 out of 5 stars

Had basically a very good experience …

Had basically a very good experience for the most part! People were all very nice! PI was wonderful. The only problem I had was getting through to someone on the phone. Took me almost 2 weeks.

April 7, 2017
Unprompted review
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Rated 5 out of 5 stars

Great

I had a wonderful experience with Trustify and would recommend them to anyone I know.

April 7, 2017
Unprompted review

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