Trustify 

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Rated 1 out of 5 stars

I wish I knew this before I ordered from them they took my money and never received anything it’s been four months isn’t that a shame how do you take money from people that worked very hard for it an... See more

Rated 3 out of 5 stars

While you were not able to find any information that was helpful to me, I do feel that the investigator explored much of the available data. Just having someone do more than a routine search (that I... See more

Rated 3 out of 5 stars

It took to long time to assign an investigator Brian Spiegel did a good job and communicated well with us His replacement Chris .. Very unhappy with his service He followed the wrong person ...... See more

Rated 5 out of 5 stars

all my email correspondence with Trustify have been clear, quick response, and extremely courteous. Particularly as I live in Australia and am looking for someone in the USA. My assigned agent has bee... See more

Company details

  1. Association or Organization

Information provided by various external sources

Trustify provides instant access to a nationwide network of fully-licensed private investigators to take your case and get the evidence you need. Our private investigators have experience in a wide-range of cases, including: - Adultery/Infidelity - Child Custody - Divorce - Locate a missing person - Criminal background checks - Fraud and Financial investigations - Deep web and online research


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Horrible experience which almost ruined a relationship

I disliked the attitude of the detective, Curtiss Strong, that was assigned to my case, from the get go. All I wanted was the home (Canadian) address of the person that I have been communicating with for around ten years. From the get go he operated under the hypothesis that she was a "catfisher." And he did not believe facts I told him, that she is a doctor. When I came down with illness or when a co-worker had a seizure, for example, I would text her about it and she would reply asap with correct medical information. She is the real deal. I provided her email address and her cell phone number and her rough location (the Maritimes) in Canada to Mr. Strong. Other facts too such as her birthdate, approximate year of birth, some information about her family, and that she was a nurse before her current practice as a doctor. I provided her first name, and I am pretty sure of her last name.

Also something terrible happened. My honest and wonderful friend got accused online of being a "catfisher". She uses the msn network, and she also told me she had inconveniences on it because of the "catfisher" accusation . She asked me if I was behind this. A wonderful relationship was on the brink of being destroyed! I saved the relationship.

I told Mr. Strong to cease investigating. He was basically done anyway, and gave me a report. Mr. Strong, of course, did not find the person's home address. He is of the opinion that I am dealing with a sock puppet profile.

I spoke about this situation to a local detective on the phone. This detective seemed way more understanding. I might just hire him.

I demand two things: (1) contact me about my horrible experience with Trustify and (2) a full refund.

Sincerely,

Ron Dwyer

May 25, 2017
Unprompted review
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Reply from Trustify

Hello Mr. Dwyer,

We are sorry to hear that you did not like the findings of your investigation. However, we can see that your investigator Curtiss Strong has done an excellent job and has provided you with definitive and conclusive results based on the information you gave him. Mr. Strong is a professional with many years of experience as a private investigator. He routinely goes above and beyond for our customers and has many excellent reviews since he joined the Trustify network.

If you do not agree with the results of your investigation, we highly encourage you to seek a second opinion, much like someone would do with a doctor's opinion. If you do decide to hire a different private investigator, we only wish to remind you to always check their experience and licensing.

We wish you the best,
The Trustify Team

Rated 5 out of 5 stars

I was skeptical at first but the …

I was skeptical at first but the experience was great! I was matched with a PI unbelievably quickly. The PI walked me through the steps he would take to help me and kept me in the loop during the investigation. Great service, great price and I would surely recommend Trustify to anyone looking for PI services.

May 24, 2017
Unprompted review
Rated 5 out of 5 stars

I would definitely use this service …

I would definitely use this service again. My PI was very professional. I had an acct mgr follow up during my investigation I requested. I was very happy wit my results and in the end the information I received will definitely help me with my case.

May 23, 2017
Unprompted review
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Rated 5 out of 5 stars

i would warmly recommend Trustify to …

i would warmly recommend Trustify to anyone who is thinking to hire a private investigator. The staff was very professional and friendly, they answered all my questions, even when the job was done and the report sent to me. It was my first experience using a PI and I will definitely use Trustify again.

May 21, 2017
Unprompted review
Rated 5 out of 5 stars

Reliable work

At first I wasn't sure I thought it was a scam like most of the online companies out there, but I was amazed by the quick and accurate information I received. If you legally want to find out information about someone I would highly recommend them.

May 21, 2017
Unprompted review
Rated 5 out of 5 stars

The PI I had assigned to me was …

The PI I had assigned to me was extremely helpful, personable, and had a quick turnaround time on results. I am happy I choose this service. I am continuing to look for more relatives and if I need another PI I will come back to Trustify.

Thank you!

May 19, 2017
Unprompted review
Rated 5 out of 5 stars

I highly recommend Trustify for …

I highly recommend Trustify for connecting me with a quality, private investigator, whom did exemplary work with thoroughness, speed and kindness.
Gratefull, a satisfied client.

May 18, 2017
Unprompted review
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Rated 5 out of 5 stars

We were contacted quickly and received …

We were contacted quickly and received the documents we were looking for in a quick and efficient manner. The person we dealt with Joe - was friendly and knowledgeable, easy to work with and keep us apprised on the status. We would use your service again.

Thank you. DiLorenzo Law

May 17, 2017
Unprompted review
Rated 5 out of 5 stars

Trustify is awesome

Would recommend Trustify to anyone and everyone. They were polite and honest. Also very quick with responding. Thank you so much Trustify your awesome!!!

May 14, 2017
Unprompted review
Rated 3 out of 5 stars

you have not given a real address to …

you have not given a real address to the person, a p.o. does not help me

May 11, 2017
Unprompted review
Trustify logo

Reply from Trustify

Hello Gerold,

Thanks for giving us feedback. We value your opinion and want to make sure we improve our service at all times. The investigator can only go as far as uncovering what information actually exists out there, and some information is more useful than others. Our records show that the investigator sent you 3 known addresses, and yes, one of them was a PO Box. While the PO Box may not provide an exact location, it is part of the entire history on this individual and can be valuable. You are welcome to call to speak with a Customer Happiness representative about this if you would like.

Rated 5 out of 5 stars

Fast

Fast , respectful and extremely professional!! Would use again if ever need to.

May 7, 2017
Unprompted review
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Rated 5 out of 5 stars

Greg Choate

The private investigator that I worked with went above and beyond in working with me. He answered all my questions and was ably steered me towards getting additional info that would help him find my lost person.

THANK YOU THANK YOU THANK YOU

May 5, 2017
Unprompted review
Rated 3 out of 5 stars

It took to long time to assign an …

It took to long time to assign an investigator
Brian Spiegel did a good job and communicated well with us
His replacement Chris .. Very unhappy with his service
He followed the wrong person ... He was discovered by who he was suppose to be investigating/following
He did not know half of the information that we supplied to Brian Spiegel
Over all ... we learned nothing of what we hired your company for

May 4, 2017
Unprompted review
Rated 5 out of 5 stars

This was a great experience

This was a great experience. Very friendly and courteous staff. My private investigator took pride in his job and delivered his services with expedition and thoroughness. I would highly recommend or utilize again if needed.

May 3, 2017
Unprompted review
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