Try Digitalebookacademy Reviews 

53
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent customer service, noting quick responses, effective issue resolution, and helpful follow-ups. Many find the courses and e-books to be thorough, easy to understand, and filled with valuable information, making them ideal for beginners. Reviewers also appreciate the user-friendly experience, with clear explanations and detailed content that helps them feel confident in starting new projects. However, some people mentioned that the product content can be general and repetitive, feeling that much of the information is readily available elsewhere. A few other people also felt that the product was low-quality and raised concerns about the clarity of testimonials and the availability of website or social media support. There were also instances where customers reported issues with receiving access to their purchased courses and difficulties with refund policies.

What people talk about most

Product

Clients share ambiguous opinions on the product, with many finding the candle-making course or ebook to be... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction and calling it... See more

User experience

Customers had positive experiences with the user experience, finding the content easy to follow, read, and... See more

Website

Reviewers mention ambiguous feedback about the website, with some expressing concerns about its legitimacy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far it's been a great experience. I purchased the candle making course about 2 weeks ago. I haven't completed everything yet but I have been well taken care of. Shortly after my purchase I needed s... See more

Rated 4 out of 5 stars

I just purchased my the digital book academy for candle making yesterday; which is why 4stars. I usually don’t trust the ads on IG so, I go straight to reviews if it’s something that peaks my i... See more

Rated 4 out of 5 stars

The candle making how-to ebook, is the perfect guide for beginners. It explained everything clearly—from wax types and wick sizes to scent blending and pouring techniques. The step-by-step instructi... See more

Rated 2 out of 5 stars

Very disappointed, the information was general and repetitive. As per the marketing spiel, I was expecting information that would save me hours of mistakes. I wanted information on Wick sizes in relat... See more


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3.4

Average

TrustScore 3.5 out of 5

53 reviews

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No history of asking for reviews

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3.4

All reviews

(53)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super impressed!

I just purchased the beginners course and have been really impressed with my experience so far. My confirmation email didn’t come through immediately after I ordered so after a quick email to them, they sent everything through to me straight away. The level of customer service so far has been amazing.

I’ve only had the chance to flick through the manuals. There is a ton of information which goes into great detail about the various methods of candle making. I have purchased beginners guides online previously and none of them have gone into so much detail as this course does! I’m really excited about getting started in candle-making!

July 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Self passed and well worth it

Self passed and well worth it. I purchased the candle making course a couple weeks ago. I haven't completed everything yet, but I like the fact that everything is very detailed with clear explanations and pics.

June 19, 2025
Unprompted review
Rated 4 out of 5 stars

Anyone Doubtful, don’t be!!

I just purchased my the digital book academy for candle making yesterday; which is why 4stars. I usually don’t trust the ads on IG so, I go straight to reviews if it’s something that peaks my interest. Obviously, that turned out well. Initially when I completed my purchase; I went to my email and there was a problem but, I emailed customer service and it was corrected quickly, with apologies and follow ups.
The content I’ve read so far, I must admit pretty much mirrors what I’ve gotten from you tube but, I haven’t completed all the content yet.
I went straight to the vendors list and I’m loving the websites Everything is very user friendly and well explained.

I’m very skeptical about these significantly reduced digital ebooks or anything, bcuz they usually give just enough information to get you started and confused; requiring you to either give up on it…… wasteof time and money or; take a chance on spending more money. Not this!!!!

Anyone doubtful, don’t be.

July 10, 2025
Unprompted review
Rated 4 out of 5 stars

Great Information

So far it's been a great experience. I purchased the candle making course about 2 weeks ago. I haven't completed everything yet but I have been well taken care of. Shortly after my purchase I needed some customer service, I emailed and I got a response quickly and it was taking care of my issue 100%. They continue to be in touch with me regularly throughout the process. They have been kind and informative. Going above and beyond. The course content is thorough and easy to read. Great experience. Highly recommend.

June 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Worth the price

I've struggled with mindless research for a while now but this has made it very easy for me to learn what to do and how to do it... Don't second guess it just get the program its worth it

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with digital book academy…

My experience with digital book academy was amazing. I get to learn new techniques from their ebook which helped me to make candles in the most easiest ways possible. Each course comes with the detailed explanation of the products and step by step guidelines of candle making. It was definitely a fun learning experience.

June 23, 2025
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Rated 1 out of 5 stars

Stay away it's a scam

Purchased a face massage course.
Received a lot of different basic movements how to perform,but no final video from start to finish.Bad quality course, I would say is not worth the money.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

This company is very deceitful

This company is very deceitful and will give you the run around and not provide refund within the 7 day window as they advertise.
I did nit even complete the checkout process and they immediately charged me when I backed out of the payment process.
I immediately told them to refund my money and I did not download anything.
I will report them to BBB and FCC.
This woman lies and I will make sure I get my money back! They do not provide what they advertise.

May 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Shady, dishonest and unreliable!!

I bought the candle making course together with the candle marketing toolkit for a total of $36.80 after discount on 4/23/25. The course was supposed to come as a pdf file plus 4 video courses and three bonus files. I got the pdf and nothing else. I immediately contacted them within 2 days of purchase and they offered to upgrade me and send 2 video downloads. I declined! I want what I paid for. I was given the run around since. Buyer beware!! This company will take your money and will not honor their 7 day unconditionally refund guarantee. I have escalated this with paypal and am awaiting resolution. I would give a -10 to this company if I could. They are shady, dishonest and unreliable!! Stay away!!!

April 23, 2025
Unprompted review
Rated 3 out of 5 stars

I am dissatisfied with the customer service I received

I like the course. The o ly problem is had is i accidentally clicked on another part and was instantly charged. I was just trying to read what it was all about.
On there refund policy it states that if you want a refund with in 7 days of purchase, you will receive a full refund. I contacted them about it Tuesday of this week and have been given the run around every since. This makes me feel like they are not an honest company.i finally received several emails back and one email stated that I am not eligible for a refund unless there is a problem. Then I got an email asking if they handled everything correctly and I said no. So I was told that they sent me 2 links to re-download. Just frustrating when everything seems to be a scam of some form.

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

I accidentally clicked on a course

I accidentally clicked on a course. I did purchase one course but I'm looking at the others I accidentally clicked on another one which was not a see what the course offers but it automatically took money out of my account . I contacted the company immediately and have not received an answer. I then got an email asking how I would rate them. I would rate them a negative ten. I do not recommend this company to anyone.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded My Expectations

I was a bit skeptical when I first purchased the $17 candle making course, but it truly exceeded my expectations. For such an affordable price, the eBook was surprisingly detailed and professional. The step-by-step instructions were so clear that I managed to make a beautiful lavender-scented candle on my very first try! I also appreciated the little troubleshooting tips (like how to prevent tunneling) which showed me the authors really know their stuff. I’m absolutely thrilled with how much I learned in a short time, and I didn’t even need the 7-day refund guarantee because I’m definitely keeping this one.

March 22, 2025
Unprompted review
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Rated 1 out of 5 stars

It is a big Scam if I knew about it

It is a big Scam if I knew about it. There is no 7 days money back guarantee. They don’t want to refund you creating all the excuses that it is against their policy. I bought the candles courses and I am stuck with these poor videos quality. BE AWARE. Don’t buy anything of what they are advertising of.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

1 star is too much for these scammers

I sadly purchased the candle course, before reading the reviews on trust pilot. Then I read their terms of services and saw that they remain the right to charge your account again. So I emailed them, telling them I want a reimbursement, and that I won't create an account as I don't agree with their terms. It smells like a scam. I kept getting emails with questions I had already answered. Constantly evading and procrastinating. I blocked them and went straight to PayPal, where they evaded my explanation for wanting to be reimbursed again. Funny enough, they supposedly give you a 7 day money back guarantee after you create an account, so you basically have no choice but to agree, which in turn gives them the possibility to draft more money from your account. I have now let PayPal handle it, after all this back and forth. I hope this review saves someone else from making the same mistake.

January 18, 2025
Unprompted review

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