Try Digitalebookacademy Reviews 

53
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent customer service, noting quick responses, effective issue resolution, and helpful follow-ups. Many find the courses and e-books to be thorough, easy to understand, and filled with valuable information, making them ideal for beginners. Reviewers also appreciate the user-friendly experience, with clear explanations and detailed content that helps them feel confident in starting new projects. However, some people mentioned that the product content can be general and repetitive, feeling that much of the information is readily available elsewhere. A few other people also felt that the product was low-quality and raised concerns about the clarity of testimonials and the availability of website or social media support. There were also instances where customers reported issues with receiving access to their purchased courses and difficulties with refund policies.

What people talk about most

Product

Clients share ambiguous opinions on the product, with many finding the candle-making course or ebook to be... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction and calling it... See more

User experience

Customers had positive experiences with the user experience, finding the content easy to follow, read, and... See more

Website

Reviewers mention ambiguous feedback about the website, with some expressing concerns about its legitimacy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far it's been a great experience. I purchased the candle making course about 2 weeks ago. I haven't completed everything yet but I have been well taken care of. Shortly after my purchase I needed s... See more

Rated 4 out of 5 stars

I just purchased my the digital book academy for candle making yesterday; which is why 4stars. I usually don’t trust the ads on IG so, I go straight to reviews if it’s something that peaks my i... See more

Rated 4 out of 5 stars

The candle making how-to ebook, is the perfect guide for beginners. It explained everything clearly—from wax types and wick sizes to scent blending and pouring techniques. The step-by-step instructi... See more

Rated 2 out of 5 stars

Very disappointed, the information was general and repetitive. As per the marketing spiel, I was expecting information that would save me hours of mistakes. I wanted information on Wick sizes in relat... See more


Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(53)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute scam

Absolute scam. These people steal other peoples work and claim it as their own. Do not fall for it! Save your money!

January 21, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I strongly advise against doing…

I strongly advise against doing business with this company. They do not honor their advertised 7-day money-back guarantee, despite claiming a refund policy for unsatisfied customers. This is misleading advertising and unethical behavior. Please be cautious and avoid this company if you value your time and money.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Please please do NOT buy! SCAM!!!

Please please do NOT buy from this company. They advertise as giving you your money back if not satisfied and within 7 days of purchase, no questions asked. This is not true. They asked me several times why I wanted a refund. They refuse to give me a refund. The course I bought was VERY basic. I did not learn anything. They lure you in thinking you are getting videos but it is only an ebook. You have to pay more for the videos. Very misleading and false advertising. I hope this stops someone else from losing money like I have done.

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

UNABLE TO OPEN/STILL NO REFUND

I was excited about purchasing this candle making course. after the click scam $147 dollars later I was not able to open the course. The next day I requested a refund immediately. I felt this was going to be a problem when I could not open the program this was Nov,
7,2024 today is Dec,6, 2024 getting the run around via emails and still no refund I'm going to report them and expose ... DONT NOT PURCHASE SCAM!!!!!

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

Bait and switch

I bought the candle making course for $17 as an impulse purchase. It said I could get a refund for any reason for digital products in seven days. Once I purchased it, I ended up not using any of it. I decided to request a refund seven days later. Customer service kept going back-and-forth with me asking me questions I already answered in previous emails and trying to get me to keep it. Then they denied me my refund claiming an entirely different refund policy. I emailed them a copy of their policy which clearly states I was due the refund. I also thought I would be making the candles I was seeing advertised but those are add ons courses. I’m so upset because I entered this with good faith thinking this is a reputable company.

December 5, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT BUY THEIR COURSES!!

I was excited to buy a candle making course foe just 17 dollars, but ended up spending another 67 dollars from their clickbait advertisement stating I needed another course to get the knowledge I need to sell etc. Ln their site they state a 7 day money back guarantee, no questions asked, but they just stop answering when I keep demanding a refund. DO NOT BUY THEIR COURSES!!

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers. They sell ai generated courses which are also dangerous - for example: put lemon juice on your skin. They don’t respond to refund requests even though they have no questions asked policy. They say the certificates are accepted worldwide which is another lie.

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers who don't even respond to emails.

I was duped into buying a course with these 'people' for $17, which was advertised. The advert was nothing but clickbait, they ended up taking hundreds of dollars from me after bombarding me with videos explaining how I needed extra bonus training to get the knowledge I required. I have emailed them using the email address they publish on the site, at first I just asked them to send me PDFs of the invoices I had paid a fortune for, but they do promise a money-back guarantee as well. However, no one appears to be even manning that email address. There has been no response. I am sick of scammers taking people's money, I have reported their Facebook advert but that seems to be all I can do, there is nowhere else to get support. Who can we report them to? I feel stupid for falling for the promises in the advert, all I wanted to do was run a successful business.

September 27, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

They are scammers

They are scammers, they are stealing courses are selling them incomplete. Don't buy from them, the courses they are stealing they are selling for so much money, you will be ripped off if you buy from them. They don't have the rights to selling these courses and pdf's courses. I contacted the producer of the course and asked him if he gave the rights for them to sell the course and he said he didn't and that he and many others have been trying to shut them down. They are the biggest scammers, and don't even try to get your money back for incomplete courses because they refuse.

September 21, 2024
Unprompted review
Show reviews in all languages. (53 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look