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Review summary

Created with AI, based on recent reviews

Considering 3,681 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the product's quality and its effectiveness in providing pain relief and improving circulation, often leading to a better quality of life and reduced discomfort. Many found the product comfortable and easy to use, appreciating its calming and relaxing effects, with some noting immediate relief and significant improvements in their daily lives. The user experience is generally positive, with people finding the ordering process straightforward and the website user-friendly. However, some customers experienced issues with the ordering process, reporting unexpected duplicate orders and difficulties with refunds, leading to dissatisfaction with the company's resolution efforts. There were also mixed opinions regarding delivery, with some receiving their items quickly and being well-informed, while others faced delays or unexpected delivery locations. A few reviewers also mentioned that the product information was insufficient or that the battery life was poor, requiring frequent recharging.

What people talk about most

Product

Consumers find the product to be effective, with many reporting reduced tingling, soreness, and pain in their... See more

Quality

Users describe positive interactions with quality, with many reviewers reporting significant relief from foot... See more

Order

Customers had ambiguous experiences with order, with many reporting issues during the ordering process, such... See more

User experience

Customers consistently note positive experiences with user experience, finding products comfortable and easy... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Like every product I buy on line, I'm usually a bit anxious about wasting money on products that don't work. No worries with this little gem of a massager. My husband, in his early 80's, and having p... See more

Company replied

Rated 4 out of 5 stars

It certainly was not a great experience as not enough information was available about the product on sale, what it is used for and just how easy and/or difficult it is to use it. Neither was any infor... See more

Company replied

Rated 4 out of 5 stars

I would have liked to be reassured if not suitable I could return free of charge for a full refund - something I can do with Amazon. I liked how the product sounded. Delivery from China was quick and... See more

Company replied

Rated 4 out of 5 stars

Have only had my Anklet Sensors , for less than a week . I use them late evening , and they do , honestly stop, the annoying pins and needles , type of discomfort that is, a common complaint , with... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine. Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve. We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers. On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions. Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Emf products

I have used Emf products before so was aware of what they were.Have just started to use the foot ones and they seem to be helping with my feet not so numb. Here's hoping for long term relief.

May 22, 2026
Unprompted review
EMSense logo

Reply from EMSense

Dear Joanne,

Thank you for sharing your experience and for your continued trust in EMSense.

We truly appreciate your support and are glad to hear that you were already familiar with EMS technology before trying EMSense. It's wonderful to know you've recently started using the foot device and are enjoying the experience so far.

We appreciate you taking the time to leave your feedback, and we hope your journey with EMSense continues to be a positive one. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We would be happy to assist you.

Warm regards,
EMSense Team

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Rated 4 out of 5 stars

My movement progress with my new boots

Better movement in my feet and legs. I sleep more at night. No more tickings in the morning.

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Dear Milagros,

Thank you for taking the time to share your feedback. We truly appreciate you choosing EMSense and are grateful to hear about your experience.

It's wonderful to hear that you've been enjoying your new EMSense boots and that they have become a positive part of your daily routine. We appreciate you sharing your journey with us and value the trust you've placed in our product.

If you have any questions, need assistance, or would like to share any additional feedback in the future, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We would be delighted to help.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

I had purchased 2 pairs of the device…

I had purchased 2 pairs of the device and customer support responded to my questions about returning one pair.

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Dear Lou,

Thank you for taking the time to share your feedback.

We're delighted to hear that our customer support team was able to assist you with your questions regarding your order. Providing helpful, responsive support is very important to us, and we appreciate you recognizing the efforts of our team.

Thank you for choosing EMSense and for sharing your experience. If you have any additional questions or feedback in the future, please don't hesitate to contact us at customercare@tryemsense.com. We're always happy to help.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

Good product

May 29, 2026
Unprompted review
EMSense logo

Reply from EMSense

Dear Diane,

Thank you for taking the time to leave a review and share your feedback.

We're delighted to hear that you've had a positive experience with EMSense. Your support means a great deal to us, and we're grateful that you chose our product.

If you have any questions, suggestions, or additional feedback in the future, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

Previously stated I have not yet to…

Previously stated I have not yet to receive it. All I know is what I’ve seen in the advertisement on YouTube supposed to arrive within the next couple of days at least that’s what I was told I’ll have to see.

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Mario,

Thank you for taking the time to share your feedback and for choosing EMSense.

We appreciate your patience while waiting for your order to arrive. We understand that it's difficult to fully evaluate a product before having the opportunity to use it, and we're grateful for your willingness to give EMSense a try.

We hope your package arrives as expected in the coming days and that you'll soon be able to experience the product for yourself. If you have any questions about your order or need any assistance once it arrives, please don't hesitate to contact our support team at customercare@tryemsense.com. We'll be happy to help.

Warm regards,
EMSense Team

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Rated 5 out of 5 stars

Great customer service

Great customer service

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Dear JG,

Thank you for taking the time to share your feedback.

We're delighted to hear that you had a positive experience with our customer service team. Providing friendly, responsive, and helpful support is a top priority for us, and we're grateful for your kind words.

We truly appreciate your support and thank you for choosing EMSense. If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

Quick and easy

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Dear Dave,

Thank you for taking the time to share your feedback.

We're delighted to hear that your experience with EMSense was quick and easy. Providing a simple, convenient experience for our customers is something we strive for, and we truly appreciate your kind words.

Thank you for choosing EMSense. If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

Your device is helping heal my lower…

Your device is helping heal my lower broken leg.

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Dear Craig,

Thank you for taking the time to share your feedback.

We're grateful to hear that you've been having a positive experience with EMSense and that the device has become a helpful part of your daily routine. We truly appreciate you choosing EMSense and taking the time to share your experience with our community.

Our goal is to provide a convenient, easy-to-use, at-home solution designed to support overall comfort and wellbeing, and we're delighted to hear that you're enjoying using the device.

If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

Living with neuropathy

I've had neuropathy for around 3 years, and in about 1 week of using these my feet are starting to feel normal again. This is the best thing my money could buy.

May 21, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Tracy,

Thank you for taking the time to share your experience with EMSense.

We're truly grateful for your kind feedback and appreciate you sharing your journey with us. It's wonderful to hear that you've been consistently using the device and are enjoying your experience so far.

At EMSense, we're committed to providing a convenient, non-invasive solution that can be used comfortably at home, and we're delighted that you chose us. Thank you for placing your trust in EMSense and for sharing your thoughts with our community.

If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

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Rated 5 out of 5 stars

I bought these for my 92year old mother…

I bought these for my 92year old mother who has started to get some swelling and pain in her feet. She is absolutely delighted and says they have made a huge improvement to her life as she is still active and walks daily

May 1, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Catherine,

Thank you for taking the time to share your feedback and for choosing EMSense for your mother.

We're truly grateful for your kind words and delighted to hear that your mother has been enjoying her experience with EMSense. It's especially heartwarming to know that she remains active and enjoys her daily walks, and we appreciate you sharing her positive experience with our community.

At EMSense, our goal is to provide a convenient, easy-to-use solution that fits comfortably into everyday life, and we're thankful for the trust you and your mother have placed in us.

If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 4 out of 5 stars

By night my pins and needles are banished to my sewing basket !

Have only had my Anklet Sensors , for less than a week . I use them late evening , and they do , honestly stop, the annoying pins and needles , type of discomfort that is, a common complaint , with Fibro Myalgia .

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Dear Gill,

Thank you for taking the time to share your experience with EMSense.

We're delighted to hear that you've recently started using your Anklet Sensors and appreciate you sharing your early impressions with us. It's always encouraging to hear from customers who are incorporating EMSense into their daily routine and finding the device comfortable and easy to use at home.

We truly value your feedback and are grateful for your support. If you have any questions or would like to share additional feedback as you continue using EMSense, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

Satisfied with purchase and ease of use.

Explanation of benefits with use of this product.
Price is resonable.
Delivery was on time and in good condition.

May 26, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Bharat,

Thank you for taking the time to share your feedback.

We're delighted to hear that you are satisfied with your purchase and found the product easy to use. It's also wonderful to know that the information provided was helpful and that your order arrived on time and in good condition.

We strive to provide a convenient and positive experience from purchase through delivery, and we truly appreciate your kind words. Thank you for choosing EMSense and for sharing your experience with our community.

If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

Pleased with device

I was pleased with massager and the results from using it on my foot.

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Sharon,

Thank you for taking the time to share your feedback.

We're delighted to hear that you are pleased with your EMSense device and appreciate you sharing your experience with us. It's wonderful to know that you've been enjoying using the massager as part of your routine.

Thank you for choosing EMSense and for your support. If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

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Rated 5 out of 5 stars

Very effective

Very effective

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Esther,

Thank you for taking the time to share your feedback.

We're delighted to hear that you've had a positive experience with EMSense. We truly appreciate your support and are grateful that you chose our product.

Thank you for being part of the EMSense community. If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

From swollen & limping to walking pain free

As a 44 yr old woman, mother of 7 ...I had been diagnosed with arthritis in my left foot about 2 years ago. My foot & ankle got super swollen and it wouldn't go away. I had daily pain in my foot and limped around on a regular. Since I've been using this EMSENSE massager it has made a huge difference for me. The swelling is almost totally gone and I can see my ankle again . It almost is totally back to normal . Also the pain in my foot has drastically improved. I can't tell you how much of a difference this has made for me. It is incredible and I am so happy. It has given me my confidence back and has improved my daily life so much. I truly thank God for it.

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Nicole,

Thank you for taking the time to share your experience with EMSense.

We're truly grateful for your heartfelt feedback and appreciate you sharing your journey with us. It means so much to hear how EMSense has become a positive part of your daily routine and that you're enjoying using the device.

We understand how important it is to stay active and comfortable while keeping up with the demands of everyday life, and we're delighted to know that EMSense has contributed positively to your overall experience. Your kind words and support are incredibly encouraging to our team.

Thank you again for choosing EMSense and for sharing your story with our community. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

First time dealing with this…

First time dealing with this company.Excellent service all round.

May 23, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello P.Driver,

Thank you for taking the time to share your feedback.

We're delighted to hear that your first experience with EMSense was a positive one and that you were pleased with the service you received. Providing excellent customer care and a smooth experience from start to finish is very important to us, so your kind words mean a great deal.

We truly appreciate your support and thank you for choosing EMSense. If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

Walking without Rollator

I have only used the foot massagers for the last 4 days and am satisfied with the results so far.I am looking forward to the next 14 days and expect even more improvement with my peripheral neuropathy

May 28, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Merv,

Thank you for taking the time to share your feedback.

We're delighted to hear that you've had a positive experience with your EMSense foot massagers so far. It's wonderful to know that you're satisfied with your experience after the first few days of use, and we appreciate you sharing your journey with our community.

We hope you continue to enjoy using the device as part of your daily routine. Thank you for choosing EMSense and for placing your trust in us.

If you have any questions or additional feedback as you continue using your EMSense device, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.

Warm regards,
EMSense Team

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Rated 5 out of 5 stars

.unknown yet of results

.unknown yet of results

May 27, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Giovanna,

Thank you for taking the time to share your feedback with us. We understand that it may still be early in your experience with EMSense, and we appreciate your patience as you continue using the device.

Everyone’s experience can be a little different, and we’re grateful you’ve given EMSense a try. If you have any questions or would like any assistance along the way, please don’t hesitate to contact our support team at customercare@tryemsense.com — we’ll be happy to help.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

It was easy to order as well navigating…

It was easy to order as well navigating for what I wanted

May 27, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Danny,

Thank you so much for your kind feedback! We’re delighted to hear that you found the ordering process easy and that navigating the website helped you quickly find what you were looking for.

We truly appreciate your support and are grateful you chose EMSense. If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryemsense.com — we’ll always be happy to assist you.

Warm regards,
EMSense Team

Rated 5 out of 5 stars

I was amazed by the amount of follow up…

I was amazed by the amount of follow up emails....the various staff that got in touch were very friendly and helpful. The foot massager is a little ripper and I love relaxing with it on. Overall very happy.

May 16, 2026
Unprompted review
EMSense logo

Reply from EMSense

Hello Julie,

Thank you so much for your wonderful feedback! We’re truly delighted to hear that our team’s follow-up and support made such a positive impression on you. Providing friendly and helpful customer care is very important to us, so your kind words mean a lot.

We’re also so happy to hear that you’re enjoying the foot massager and finding it relaxing to use. It’s great to know EMSense has become a comforting part of your routine.

Thank you again for your support and for sharing your experience. If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryemsense.com — we’re always happy to help.

Warm regards,
EMSense Team

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