Like every product I buy on line, I'm usually a bit anxious about wasting money on products that don't work. No worries with this little gem of a massager. My husband, in his early 80's, and having p... See more
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Review summary
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Reviews shaping this summary
It certainly was not a great experience as not enough information was available about the product on sale, what it is used for and just how easy and/or difficult it is to use it. Neither was any infor... See more
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I would have liked to be reassured if not suitable I could return free of charge for a full refund - something I can do with Amazon. I liked how the product sounded. Delivery from China was quick and... See more
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Have only had my Anklet Sensors , for less than a week . I use them late evening , and they do , honestly stop, the annoying pins and needles , type of discomfort that is, a common complaint , with... See more
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Company details
Written by the company
This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine. Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve. We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers. On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions. Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.
Contact info
United States
- tryemsense.com
4.2
Great
4K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought two in January
I bought two in January. Used as specified. They both stopped working within 4 months. Dead as. I wrote and answered all their queerys over the next six weeks. They kept asking for photos , videos. These were supplied then it went to Felix starting all over again. Nothing has happened but they suggested replacements but never happened. Mine never worked properly from the start. I eould not recommend.
May 30, 2026
Unprompted review
Reply from EMSense
Hello Heather,
We're sorry to hear that your experience with EMSense wasn't as expected, and we appreciate you taking the time to share your feedback.
Our support team has reached out via email and is eager to help resolve the issue you've encountered. We kindly ask that you check your inbox (and spam/junk folder, just in case) for a message from our team. We hope to work with you directly to find a satisfactory solution.
If you haven't received our email, please don't hesitate to contact us at customercare@tryemsense.com so we can address your concerns right away and provide the assistance you need.
Warm regards,
EMSense Team
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Less tingling and soreness on both my…
Less tingling and soreness on both my feet and legs, couldn't be Happier 😉THANK YOU EMSENSE.
May 25, 2026
Unprompted review
Reply from EMSense
Hello Henry,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are delighted to hear that you are enjoying your experience with the product.
Your support and enthusiasm mean a great deal to our team. We’re grateful that you chose EMSense, and it’s always wonderful to hear from satisfied customers.
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
I was quite satisfied with everything
I was quite satisfied with everything. I was looking out for my delivery, and saw the van in the street. I looked on my front porch for a parcel, but there was none there. Not long after I went to the kitchen sink to wash up, and spotted the parcel on my chair on the porch. I thought it was a bit funny, as no other delivery van had come in. The next day my next door neighbour at no 6, said ‘Did you get your parcel? I found it on the chair on my porch”
Mystery solved. Just as well we are a small Community here. Cheers. Shirley.
May 22, 2026
Unprompted review
Reply from EMSense
Hello Shirley,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are delighted to hear that you were satisfied with your overall experience.
We also enjoyed reading your delivery story—it's wonderful that your close-knit community helped solve the mystery! We're glad your parcel ultimately made its way to you safely.
If you have any questions or additional feedback in the future, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Tried to send back right away because…
Tried to send back right away because they scammed me into buying 2 extras, that didn't happen now tryning to return have been for over a week and no luck. No address no phone number and customer service just keeps saying someone will contact me and that doesn't happen.
May 15, 2026
Unprompted review
Reply from EMSense
Hello James,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected.
Unfortunately, we were unable to locate your order using the details provided in your review. To help us investigate and assist you as quickly as possible, we have requested additional information through Trustpilot. Please complete the requested details so our team can review your case and reach out directly.
Alternatively, you're welcome to email us at customercare@tryemsense.com with your order ID and any additional information related to your purchase. Once we receive those details, we'll be happy to look into the matter and provide further assistance.
We appreciate the opportunity to help and look forward to hearing from you.
Warm regards,
EMSense Team
The speed that the product got toe
May 28, 2026
Unprompted review
Reply from EMSense
Hello Ricks,
Thank you for taking the time to share your feedback with us. We truly appreciate your review and are delighted to hear that you were pleased with the speed of your delivery.
We strive to provide a smooth and efficient experience from order placement through delivery, and it's always encouraging to hear from satisfied customers.
If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
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The service I got was very good and…
The service I got was very good and fast, but yet to notice a difference in my foot from using it .
May 26, 2026
Unprompted review
Reply from EMSense
Hello Avril,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are pleased to hear that you were happy with the service and support you received.
We’re grateful that you chose EMSense and appreciate you giving the product an opportunity to become part of your wellness routine. Customer feedback is invaluable to us and helps us continue improving both our products and customer experience.
If you have any questions or would like to share additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Quick and easy relief
I found the EMSense foot massager to be comfortable to use. The charge last long enough for me to give each foot an 15 minute massage and the feeling of relief is almost immediate. It has allowed me to walk with less tingling and foot pain for the last 2 weeks since I started using it.
May 18, 2026
Unprompted review
Reply from EMSense
Hello Rob,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your thoughtful feedback and are delighted to hear that you are enjoying your experience with the product.
We're pleased to know that you find the foot massager comfortable and easy to incorporate into your routine. Providing a convenient and user-friendly at-home wellness solution is very important to us, and feedback like yours means a great deal to our team.
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
I am inundated with advertorial spam…
I am inundated with advertorial spam messages do not click on anything from this company and should this continue I will be taking legal action as there is no way to stop this or unsubscribe from it, which is illegal
I want this stopped or I will continue with adverse reviews
May 23, 2026
Unprompted review
Reply from EMSense
Hello Sue,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected.
Unfortunately, we were unable to locate your order using the details provided in your review. To help us investigate and assist you as quickly as possible, we have requested additional information through Trustpilot. Please complete the requested details so our team can review your case and reach out directly.
Alternatively, you're welcome to email us at customercare@tryemsense.com with your order ID and any additional information related to your purchase. Once we receive those details, we'll be happy to look into the matter and provide further assistance.
We appreciate the opportunity to help and look forward to hearing from you.
Warm regards,
EMSense Team
Gives great relief to my feet.
Gives great relief to my feet. Arrived in a timely manner. Product is worth the money.
May 27, 2026
Unprompted review
Reply from EMSense
Hello Lori,
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear that you are pleased with your EMSense experience.
We're also glad to know that your order arrived promptly. Providing a quality product and a positive customer experience is very important to us, and your support means a great deal to our team.
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
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Product apoears reliable
The information from the company was excellent. Delivery came on time. I watched a Youtube video which confirmed the product. The product is easy to use, works well. I am happy
May 28, 2026
Unprompted review
Reply from EMSense
Hello Angela,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are delighted to hear that you are happy with your overall experience.
We're pleased to know that you found our information helpful, that your order arrived on time, and that you found the product easy to use. Providing a positive experience from start to finish is very important to us, and your support means a great deal to our team.
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Always someone to email and they email…
Always someone to email and they email straight back and are really helpful. I am really pleased I ordered this product really has helped reduce my pain in my feet.
May 22, 2026
Unprompted review
Reply from EMSense
Hello Claire,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are delighted to hear that you have been pleased with both our product and customer support.
Providing friendly, responsive assistance is very important to us, and it means a great deal to know that our team has been able to support you throughout your experience. Your support and trust in EMSense are greatly appreciated.
If you have any questions or additional feedback in the future, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
This EMSense "Triple Therapy" Massager…
This EMSense "Triple Therapy" Massager was very easy to purchase on a user friendly website. They arrived on time and look good, I haven't used them yet to assess any benefit to me as they have only just arrived and are charging up. They do however work, and If they work as well as they look I am going to be very pleased, as many other purchasers have recorded, reading the reviews. John, Gloucestershire.
May 29, 2026
Unprompted review
Reply from EMSense
Hello John,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your thoughtful feedback and are delighted to hear that you found our website easy to use and that your order arrived on time.
We're grateful that you chose EMSense and are pleased to hear that your first impressions of the product have been positive. We hope you enjoy using your EMSense Triple Therapy Massagers and look forward to hearing about your experience as you continue your journey with them.
If you have any questions or would like to share additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
It does what it says
It does what it says. also no nasty shocks that some of these muscle stimulation pads give,
Very relaxing and intensive massage with the heat function giving deep heat
Also the controls have a good feel nothing flimsy here.
May 29, 2026
Unprompted review
Reply from EMSense
Hello Walter,
Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are delighted to hear that you are enjoying your experience with the product.
We're pleased to know that you find the massagers comfortable and relaxing to use. Providing a high-quality, easy-to-use at-home wellness solution is very important to us, and feedback like yours means a great deal to our team.
If you have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
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Will know more when I receive and try…
Will know more when I receive and try it.
May 23, 2026
Unprompted review
Reply from EMSense
Hello Louis,
Thank you for taking the time to leave a review and for choosing EMSense.
We appreciate your feedback and are excited for you to receive your order and begin your experience with the product. We hope it arrives promptly and that you enjoy using it.
If you have any questions once your order arrives or would like to share additional feedback, please don't hesitate to contact our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Product appears to be made well
May 29, 2026
Unprompted review
Reply from EMSense
Hello Jeff,
Thank you for taking the time to share your feedback with us. We truly appreciate your review and are glad to hear that your initial impression of EMSense has been a positive one.
We are committed to providing a high-quality, comfortable, and easy-to-use at-home wellness solution, and customer feedback plays an important role in helping us continue to improve.
If you have any questions or additional feedback, please feel free to contact our support team at customercare@tryemsense.com. We’ll be happy to assist you.
Warm regards,
EMSense Team
Appalling behaviour
I tried to order one massager the website then ordered 2 at checkout and my paypal was charged for 2 which was over $200!
I tried to email support 2 minutes after this occurred they said the order had already been shipped. This is a lie. I received a your order has been shipped 36 hrs later! This company is unethical in it's behaviour and unwilling to solve a problem. I will be lodging a formal complaint and demand a full refund.
Do not deal with them the ordering process is a trick, appalling behaviour.
May 28, 2026
Unprompted review
Reply from EMSense
Hello Nanny,
We're sorry to hear that your experience with EMSense wasn't as expected, and we appreciate you taking the time to share your feedback.
Our support team has reached out via email and is eager to help resolve the issue you've encountered. We kindly ask that you check your inbox (and spam/junk folder, just in case) for a message from our team. We hope to work with you directly to find a satisfactory solution.
If you haven't received our email, please don't hesitate to contact us at customercare@tryemsense.com so we can address your concerns right away and provide the assistance you need.
Warm regards,
EMSense Team
Have experienced good results very…
Have experienced good results very quickly hope it keeps up could be bit stronger pulsing but happy
May 22, 2026
Unprompted review
Reply from EMSense
Hi Anne,
Thank you for sharing your experience and for taking the time to leave a review.
We’re delighted to hear that you’re happy with your EMSense experience so far. Your feedback means a great deal to us, and we truly appreciate you giving our product a try.
If you have any additional feedback, questions, or need assistance at any point, please don’t hesitate to reach out to our support team at customercare@tryemsense.com. We’ll be glad to help.
Warm regards,
EMSense Team
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No Scam - exactly as advertised
We initially thought this may have been a scam but I purchased these for my husband who has severe neuropathy & constant pain in both legs. He thought I had wasted my money but after one day he commented on the relief he was getting from the pain, after a week he was saying we hadn't wasted our money, he wishes we had got them earlier. The relief he feels from the pain is giving him an improved quality of life. Thank you EMSense.
May 12, 2026
Unprompted review
Reply from EMSense
Dear Chris,
Thank you for taking the time to share your feedback and for choosing EMSense for your husband.
We're truly grateful for your kind words and appreciate you sharing your experience. It means a great deal to hear that your husband has been enjoying using EMSense and that it has become a valued part of his daily routine. We understand how important comfort and ease of use can be, and we're delighted that your purchase has met your expectations.
Thank you again for your trust and support. If you or your husband have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We'd be happy to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Dear Noel,
Thank you for taking the time to share your feedback.
We're delighted to hear that you've had a positive experience with EMSense. We also appreciate your comment about our approach to communication. We strive to provide clear, helpful information so customers can make informed decisions without feeling overwhelmed, and it's wonderful to know that this resonated with you.
Thank you again for your support. If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryemsense.com. We'd be happy to assist you.
Warm regards,
EMSense Team
I bought two units around Christmas
I bought two units around Christmas. One quit working. That one was replaced.
These last two I bought for family member.
May 22, 2026
Unprompted review
Reply from EMSense
Dear Brad,
Thank you for taking the time to share your feedback and for your continued support of EMSense.
We truly appreciate your trust in our products and are grateful that you chose EMSense not only for yourself but also for your family members. We're also pleased to hear that our team was able to assist you when one of your units stopped working.
Customer satisfaction is very important to us, and we're thankful for the opportunity to support you. If you or your family members have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryemsense.com. We'd be happy to assist.
Warm regards,
EMSense Team
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