TryGlamory Reviews 

183
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration after finding unexpected billing errors on their accounts for multiple orders they never intended to place. Reviewers explained that customer service representatives completely failed to respond to emails and phone calls when they asked for assistance. Some reviewers were not happy with the poor quality of the physical items they received, noting that products arrived damaged or leaked everywhere. Additionally, people struggled significantly when attempting to return unopened merchandise or navigate complicated return portals to successfully obtain refunds. Buyers also mentioned that delivery times were extremely slow and unreliable.

What people talk about most

Order

Reviewers express deep disappointment regarding their order experiences, frequently reporting that they never... See more

Product

Users describe negative interactions with product quality and billing practices, expressing deep frustration... See more

Payment

Reviewers highlight deep frustration regarding billing issues, noting unexpected charges on their credit... See more

Response time

Customers consistently note negative experiences with response time, reporting that support teams fail to... See more

Customer service

Customers felt deep dissatisfaction regarding customer service, experiencing prolonged unresponsiveness after... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a scam. If I could give zero stars I would. I’ve asked repeatedly to cancel and I get an automated response that i need to check my subscription in my account. However, the subscription lin... See more

Company replied

Rated 1 out of 5 stars

Their website added items & charge my card for three orders, when I only order one item. I never received the products & they told me they refunded. Now they are charging again for three items I never... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars I would. I ordered one product and paid 72 dollars. I did not subscribe, and I made sure that I wasn't subscribed. Now, TryGlamory has tried to take an additional 72 dollars... See more

Company replied

Rated 1 out of 5 stars

I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send i... See more

Company replied



Contact info

1.4

Bad

TrustScore 1.5 out of 5

183 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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1.4

All reviews

(183)

42 reviews in the last 12 months

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Rated 2 out of 5 stars

I need bigger instructions

I need bigger instructions, I already lost one bottle or at least a picture on how to put the bottle together. I’m being honest with you and would like to be a regular customer as soon as I can put the two together without leaking all out. Please contact me! Ty

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company! Returned my item with no refund. Had to fight with them, prove again and again with receipts and tracking number. Returned item nearly two months ago…. Still do not have my refund. Buyer beware. I din’t know how the product works but if anything like I experienced…it doesn’t!!!

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Waste of money and time!

I ordered family and was using for over a month. First of all, I did not see any difference in lip lines and wrinkles.
Second issue, I left infusion bottle on vacation and would NOT allow me to reorder just that. I had to place a whole new order of system and product.
I did and broke my infusion bottle BUT am NOT willing to place a third order so this was a complete WASTE of a lot of money. I still have quite a bit of the product but can not apply without micro meddling bottle. WASTE!!!!!!

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

I’m only giving a one star review…

I’m only giving a one star review because they don’t have zero! This product should be taken off the market. I wondered why comments were turned off on their TikTok reels now I know why. I used this microneedling serum and used it 3 times. Now I’m sitting here with a face full of tiny blisters and immense swelling of my face. The blisters popped and scabbed and I have hard lumpy spots in my cheeks and forehead I can’t get a hold of anyone from this company to complain to. It’s even GONE from my orders tab on TikTok. Like it was never purchased. I don’t advise anyone to use this product. Go ahead and spend the money for a professional to microneedle you. Worst product use in my life! If I knew who to sue I would! I’m miserable and my face looks disgusting!

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

It is a total scam

It is a total scam. I am reporting them to the BBB and the Attorney General for mail fraud. It came with no instructions and then after I got it they contacted me to give thier workers a tip....are you kidding? This is absolutely a no way product. I never ask for a refund but they gave me instruction to take photos of my face before I started and video of me using it, get real people.

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

Does not dispense product per instructions

I had purchased, the first time the device did not dispense product, waste. I contacted the company and they advised me to try a few things which I did and still nothing. Then they told me to take pictures and send them, which I did and as of today I had gotten no response except the same link to the video as to how to apply.
I tried again this past weekend, left bottle at room temp for approx. 4 hours, I laid down on the bed to apply and still did not dispense unless I used force which of course pushing the needles deeper than they should be.
I'm very disappointed in their customer service and I did purchase enough for a year, bad choice on my part.
Where are all these wonderful reviews coming from, the company or real people. If it's too good to be true, then IT'S TOO good to be true. Out a substantial amount of money with their poor customer service.

October 16, 2024
Unprompted review
Rated 2 out of 5 stars

I warmed the product to body…

I warmed the product to body temperature I turned the bottles with product and needle cap upside down for a long time I applied while laying down at no pint did any serum get released from the bottle in my skin
I just had to slap in on after
So it’s a bad design if your expecting it to deliver product into your skin as you micro needle
I would invest in a micro needle roller
As micro needling feels very good and great way to decrease fine lines
Just I would not buy this again it’s dose not deliver what it claims too
I not one to write reviews but wanted to warn people that this doesn’t work as said I’ve tried everything to make the serum deliver while using. It shouldn’t be that hard even if there is a way I don’t believe there is

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

Scam, they will NOT refund your money

The system isn’t very well designed. The micro needles don’t release the serum properly, well at all. They try and give you ‘how to’ information, but it doesn’t work. If you ask for a refund, within the 30 days, they give you the runaround. Then they say they want before & after photos. Even when I supplied everything they ask for, I was offered a $17 refund on a $90 purchase. I never received the $17. Complete and total scam of a company.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

I am 63 years old and have always…

I am 63 years old and have always placed great importance on my skincare. I am not one to just impulsively buy products. I do my research, read reviews and more often than not decide against purchasing. I am also not someone who just writes reviews for fun or for the occasional discount offered for writing a review. I was both intrigued and skeptical about purchasing the Glamory infusion system. My hesitation was primarily due to the fact that the before and after photos I found, seemed to be of very young women (23- 35yrs old).
I decided to try it since it was not expensive, and they offered a full refund.
All I can say is WOW! I cannot express strongly enough on paper just how blown away and thrilled I am with this product. It is painless, easy to use, and I literally began to notice results within 12 hours. The under eye patches are also game changers. I do not usually wear a lot of makeup when I am not going out. I just do my daily skincare and sunscreen. Approximately 5 days after I began using this system, two different ppl commented that my skin looked amazing.
As I continue to use the system, the positive improvements continue. I have already re ordered enough of. the product to last a year, as I know periodically they run out.
Every product is not for everyone. That said, I strongly and enthusiastically encourage you to give this system a try. Hopefully you will be as excited as I am about your results!!

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam !!

This company is a scam !!! It doesn't work!!! They set it up so you can't get your money back once you open there package !!! The best they will do is offer 20% Refund !! BEWARE OF TRYGLAMORY !!!

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

I wish I could give negative stars

I wish I could give negative stars. I used it all over my face and woke up the next morning with about 100 blisters all over my face. I immediately emailed the company from their provided email; it was returned non-deliverable. I then called the phone number and it was NOT a working number. Went to the BBB and they did get in touch with the company and they would not correspond with me thru the BBB. I then was told that I can return the product if the product was not open or used; and I had to have the original papers and packaging; if any were removed; it will not be returnable. There satisfaction and money back guarantee is nothing but a lie. I sought from tic tok and there was nothing that I remember seeing and how can you try the product if you can’t open it! It is a nice little scam they have / if you are thinking about buying it; good luck and keep your money! They do not deserve your money and you do not deserve to put poison in your face! It is a joke!!!

September 21, 2024
Unprompted review
Rated 1 out of 5 stars

Never received merchandise

I’ve never received the microneedling x6 product. I’ve tried emailing customer service as well as responding via a link in the numerous ads that are continuing to be sent to me, but received no response. (I don’t think the button was live.) I got tired of typing out my whole message just to see if the link would work, so started to just send an email or press the contact button in the ads with “Test” in the subject line, but I always received a “can’t deliver” message in return. I reported them to the Better Business Bureau, and a week or so later got a message back from them (responding to one of my Test emails, oddly enough, that said they were sorry I hadn’t received my product and they would look into it, but it’s been at least a week and I haven’t heard a thing. Can you help?
Thanks, Ann Cude

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

I wish I would have read the reviews…

I wish I would have read the reviews before I looked at this page.never ordered this,never received this, but was charged for many different items.first they changers my PayPal,I shut that down,then they tried my debit card,stopped due to suspicious activity ,then they got my checking account numbers and it went thru! I CANT BELIEVE THIS!!!!’what a scam!I will find them and track my money down.how the hell do people get away with this!!’nn

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

1) It reads you have to use a new needle head every session, but none of the packages offer additional needle heads, nor do they offer them on the website. The packages only offer additional serums.

2) Paid $4.95 for VIP shipping on 1st order on 9/17 which took 17 days. Website states non VIP orders normally take 7-10 days and international orders 10-14 days. Emails state my order was “fulfilled and ready to be shipped on 9/17”.

3) Have not received any correspondence regarding 2nd order placed on same day for 109 on 9/17.

I have emailed customer support and requested to return what I have received & to not make any further shipments. I also asked they not block my email. I will update if/when I receive a response. So far, they get a big F from me.

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

Not Worth the Money!

It took me 20 minutes to get the cap off 1 of 3 tiny bottles filled mostly with water. I used the microneedle provided but saw no difference the next morning. It's NOT worth the money!

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

DON’T EXPECT TO GET ANY HELP FROM THIS…

DON’T EXPECT TO GET ANY HELP FROM THIS SCAM COMPANY. THEY HAVE AN INCORRECT PHONE # LISTED ON THEIR WEBPAGE AND THE CONTACT FORM DOESN’T CONNECT. AS WELL ANY EMAILS TO THEM GET SPIT BACK ‘UNDELIVERABLE’. BUYER BEWARE!

September 28, 2024
Unprompted review
Rated 1 out of 5 stars

BLOCKED by CUSTOMER SERVICE after contacting about missing application bottle

I contacted Customer Service about missing microinfusion bottle. It took me a bit to realize it was missing because no packing slip or instructions were included. Not even any info were it came from on mailing label. After finally reaching C S thru email I was told to send photo of items I did recieve. I explained in detail what I had recieved and not able to attach the miconeedle lids to bottles the serum came in I watched a YouTube video to figure out I did not have application bottle. I was then told nothing could be done without my order number. I explained I did not have that because of lack of any kind of paperwork included. After no response from them I reached out again to find out I'd been BLOCKED. This is unacceptable to me. I've spent over $100.00 on a product I cannot use because the way to apply it properly was missing from my order. I want to go further with my complaint but I'm not sure where to go next with my complaint. I came across this site while looking to see what kind of help in resolving this issue is available. Any suggestions for me?
I will definitely post my story to all my Social Media accounts but want legal action taken against them. My advice is to avoid GLAMORY it's not reputable.

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

This product does not work.

This company is a complete scam! This product hurts & does not work. The gel they give you is like water. I contacted them right away due to only sending me part of my purchase & now they won’t answer my emails. The liquid does not even come out of the top head & you end up hurting yourself just trying to press he liquid out. They sent me partial order & now won’t answer my emails. They actually BLOCKED MY EMAILS because I want to return this awful product.
10-1-2024 😡😡😡😡😡
THEY BLOCKED MY EMAILS
I informed the Better Business Bureau
They don’t give you an address or customer service phone number!!😡
Only an email & they don’t answer you back!!!😡
They BBB is taking care of it & I found out TruGlamory is in the state of Iowa.
DO NOT PURCHASE!!!😡😡

September 21, 2024
Unprompted review

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