TryGlamory Reviews 

183
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration after finding unexpected billing errors on their accounts for multiple orders they never intended to place. Reviewers explained that customer service representatives completely failed to respond to emails and phone calls when they asked for assistance. Some reviewers were not happy with the poor quality of the physical items they received, noting that products arrived damaged or leaked everywhere. Additionally, people struggled significantly when attempting to return unopened merchandise or navigate complicated return portals to successfully obtain refunds. Buyers also mentioned that delivery times were extremely slow and unreliable.

What people talk about most

Order

Reviewers express deep disappointment regarding their order experiences, frequently reporting that they never... See more

Product

Users describe negative interactions with product quality and billing practices, expressing deep frustration... See more

Payment

Reviewers highlight deep frustration regarding billing issues, noting unexpected charges on their credit... See more

Response time

Customers consistently note negative experiences with response time, reporting that support teams fail to... See more

Customer service

Customers felt deep dissatisfaction regarding customer service, experiencing prolonged unresponsiveness after... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a scam. If I could give zero stars I would. I’ve asked repeatedly to cancel and I get an automated response that i need to check my subscription in my account. However, the subscription lin... See more

Company replied

Rated 1 out of 5 stars

Their website added items & charge my card for three orders, when I only order one item. I never received the products & they told me they refunded. Now they are charging again for three items I never... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars I would. I ordered one product and paid 72 dollars. I did not subscribe, and I made sure that I wasn't subscribed. Now, TryGlamory has tried to take an additional 72 dollars... See more

Company replied

Rated 1 out of 5 stars

I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send i... See more

Company replied



Contact info

1.4

Bad

TrustScore 1.5 out of 5

183 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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1.4

All reviews

(183)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

Its a scam!

Its a scam!! Please don't waste your money. The goods were delivered missing items. I have contacted the company and they asked me to send a picture of what I received, I have sent the pictures they requested. then they blocked receiving messages from my email. I have tried to contact them from a different email, they have received it then they blocked my other email address as well. The company denied my request for a refund or replace the missing items, however there were a 30 day money back guaranteed. Be carful!

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

This company could greatly improve by…actually delivering the product that a customer purchases!

This company could greatly improve by actually delivering the product for which I've PAID!!
I emailed the customer service twice and then after following their instructions for tracking (which said it had been delivered to my door - IT HAD NOT!) they're now BLOCKING my emails.
I want my hard earned money back IMMEDIATELY!!
This is a scamming business and I will shout it to the WORLD if they do not honor my refund demand!

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

No instructions

No instructions. One bottle missing. Serum did not come out. There is a twist piece under needle cap that I don't know what to do with it. If it works, I'll never know

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

This company operates under a few…

I bought “ TryGlamory”I was also double billed after not seeing any results from their product. I Called my credit card company to investigate and return my money. Now I see very poor reviews for this company and others have been double billed like me.

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

I didn’t see any difference in my lips…

I didn’t see any difference in my lips or around my lip area. I also used it along my smile lines and still had no results. I haven’t been able to reach anyone to get my refund which I attempted to get on my 28th day of my 30 day trial period

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

I realy don't care about improved I…

I realy don't care about being improved I just want to go on record that I did not sign up for reoccuring product which took 3 weeks plus to get the order after it was charged I will refuse and shipment any I will challenge any charges.
Elizbeth ( Libby) Manus

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

It’s pure crap it doesn’t work it clogs…

It’s pure crap it doesn’t work it clogs up the needles. Don’t actually go into the skin. It isn’t really hydraulic acid. It’s crap and it’s hyped up because they have false reviews. Don’t order it. You’ll be making a huge mistake and wasting your money.

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

The serum isn’t coming out of the…

The serum isn’t coming out of the needles. I have tried to call and email several times each and they won’t contact me back. I am going to call my bank and file a complaint to get my money back.

August 30, 2024
Unprompted review
Rated 4 out of 5 stars

I received mine and has to look up how…

I received mine and has to look up how to use. Found that very easy. Used the product for 31/2 weeks and really did see a difference. No crazy difference but naturally looking younger. Refreshed! Only problem is I dropped the needle bottle and broke it. Just ordered more. It does take a while but I had such great results I'll wait.

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

It hurts me to even leave one star

It hurts me to even leave one star. This company is a complete scam. I ordered close to $200 of the products which included the serum, needle heads and a single vial to deliver the serum.
That vial did not arrive so I had to wait yet another three weeks to use.
After that, it was determined that the micro needles were defective as there was no serum delivered.
The company requested video after video which I explicitly proved, showing me using the micro needling over a tissue placed over my hand.
There was barely a pin drop of the product coming through the several separate needle heads that they requested me to video and troubleshoot.
I literally went through five needle heads and the same amount of serums.
After over ten emails they finally sent ONE needle head.
No serum. Even after they told me to continue troubleshooting.
They’ve since ghosted me.
I’ve filed a claim with PayPal and awaiting a response.
My advice to anyone is to steer VERY clear of this company.

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Don’t waste your money! Shockingly bad customer service, took nearly a month to arrive, no instructions in the box or what ingredients are in the product. For all I know it could be sterilised water??? Spent £165 on something that really doesn’t work!!! Very disappointed!!

August 14, 2024
Unprompted review
Rated 1 out of 5 stars

Never received anything

Never received anything. Tried calling, voicemail. Emailed, no response. Now it's BBB time. My bank is working with me to refund this scam. Do NOT BUY! Sad that this continues.

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

0 stars! Don't waste your money

First off the product came with 0 instructions and not enough microneedling adapters for the number of bottles. I had to go online to find instructions and so they couldn't say I didnt use it properly. This stuff is a joke! I emailed the company to return the product and requested a refund. I was told in their response that I would only receive 20% back which is not what their website states. In 2 days between their reps (automated responses) and myself there have been 8 emails and I still have no clue how to return this product. I will be contacting the BBB and writing a bad review anywhere and everywhere I can regarding this horrible experience.

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

I bought 9 of the containers because…

I bought 9 of the containers because the second offering of 6 was so cheap. I sent 6 back and have yet to receive my refund. I saw no significant changes and feel the customer service simply wants to make things as difficult as possible. Still waiting for the $83.40 refund. Is their return department so backed up that they cannot process a return from a month ago. Buyer BEWARE.

July 17, 2024
Unprompted review

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