I bought two of these red light packs and they both arrived with empty gel so I thought- but after receiving a professional email response from manager who finally took care of issue. He asked to keep... See more
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Love your smile! Improve your oral microbiome and get healthier gums and teeth in just 5 minutes a day! Made by Dentist Dr. Ratmiroff.
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I have been using the gel and red light therapy for approximately 6 months and cannot tell any difference in my gums. Even after using it for that long and going to the dentist for an exam and cleaning, nothing was mentioned that my gums look better.

Reply from HealRay
I’ve been using my HealRay for a few months. I’ve noticed that my gums feel stronger and a small difference in my receding gums. My HealRay needed to be charged after every 5 times I used it and after sharing this with customer service, they are sending a replacement one. Service was quick and helpful. Thank you. The gel applicator doesn’t last very long and new ones are quite expensive. Perhaps these should be looked at for some improvement. Overall my experience has been positive and the service was great.

Reply from HealRay
I was very impressed with the customer service and quick response I got. I had messed up on my order, so I contacted them and they were very happy to fix my order.

Reply from HealRay
I reached out to customer support as I thought I had received the old version of the Heal Ray as there was no 5 minute timer on mine. They were quick to respond and arranged for a replacement to be delivered, no questions asked. Very pleased and looking forward to using the new and improved version.

Reply from HealRay
I bought the Heal Ray system system about 5 months ago but packed up today. Emailed support and within a day received a response to replace the faulty one. Awesome response time and outcome! Thank you Heal Ray!

Reply from HealRay
I just ordered this product, they have great customer service reviews with many product failure comments.Im praying for good results! It would be nice to find a company that actually provides a product that works! if so I will give glowing reviews!

Reply from HealRay
My device has been used 7 times successfully.
Now It beeps and begins flashing after about 2 seconds of use.
Made sure it is fully charged.

Reply from HealRay
I saw some improvements in my gums. I don’t have much bleeding and infections since I used Heal ray.I hope my gums returns to normal. Only the gum gel is pricey. Heal Ray should give more discounts. Not everyone can afford it.

Reply from HealRay
Excelente servicio y muy atento . lo recomiendo y los producto que compre le doy un 100.
Excellent service and very attentive. I recommend it, and the products I bought, I give them a 100.

Reply from HealRay
I just received my Heal Ray package two days ago. I have peridontal gum issues but can’t have treatment since I’m taking a blood thinner. I’m encouraged that this will hopefully slow down progression. My only issue is that the toothpaste pumper didn’t work so I contacted the company who is going to send me a new one.

Reply from HealRay
great customer service. purchased year ago.
I recently bought a different brand device to try and it doesn't compare. Healray is much better

Reply from HealRay
I purchased this after a recommendation from my dentist. I will get a progress report on my gums every 6 months & will update then

Reply from HealRay
Experienced charging issue with purchased healray device made contact with healray team they instantly organized replacement

Reply from HealRay
Very helpful and a great device. Customer service is very good.
Thank you very much 😊

Reply from HealRay
I gave 4.5 stars…because nothings perfect and because I truely believe it is helping my dental health.
I initially brought 2… one for my husband and one for me. Mine stopped working after a week or two,I contacted Healray and a new one was promptly sent to me.
Thank you thankyou team Healray.
I use mine twice a day sometime three!
I do believe that it is very beneficial oral care and would recommend to those people with gum issues. I like the toothpaste too, a little exy but the buy 2 get 1 free helps. Exchange rates make it expensive. My sister has brought one to and likes it.

Reply from HealRay
I originally bought their products but had an issue with two items, they actually reached out to me to ask why I stopped purchasing their products. I told them what happened and they sent me the items. That is real customer service! I would recommend giving their products a try because they stand behind the products they sell!
Edit: 5 stars to 1, they never sent items to correct the issues I had, they blatantly lied and never sent it and have email exchange saved to prove that. The first tooth brushed lasted a week and the gel tube broke right away. Would never do buisiness with this company!

Reply from HealRay
I love my healray but something happen to it and stopped working but because they have an amazing team and prompt customer service- I was sent a replacement immediately. Thx healray team !!!

Reply from HealRay
I just received my RLT oral care device last week & could already tell that my gums were less aggravated after 2 uses.
It stopped working after only 3 uses though. But when I reached out to HealRay they immediately responded & offered to send me a new one, no questions asked. I'm still waiting for it to arrive, but I am very excited to see how great my mouth feels after using it consistently for a longer period of time.

Reply from HealRay
I've been using my HealRay for about 9 months now, and it has done exactly what it promised. I'm genuinely impressed with the product and have become a true HealRay believer.
Recently, my device stopped charging, and I contacted customer service. They quickly helped me troubleshoot the issue and determined that the charging cord—not the device itself—was the problem. They immediately offered to send me a replacement cord at no charge.
The customer service team was polite, professional, communicative, and responded promptly through email. I actually found email support to be more effective than calling.
Thanks to their quick help, I'll be back to using my HealRay soon!

Reply from HealRay
I can say that that the HealRay red light unit has helped with my gums. I use it every day. Also I had a question on the charging and they very quickly answered my question even on the 4th of July holiday.

Reply from HealRay
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