HealRay 

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Rated 4 out of 5 stars

I have used other RLT devices for a few years now and recently added HealRay to my routine to specifically target dental health. I know the benefits of RLT and not surprised that the sensitivity in my... See more

Company replied

Rated 5 out of 5 stars

I have erosive oral lichen planus. Needless to say, my gums are a mess at times. In addition, a biopsy was done for the OLP diagnosis on tooth 21. When the gum is removed for a biopsy, it leaves a lot... See more

Rated 1 out of 5 stars

I previously complained about my shipment going all in on the product: the device, gel, toothpaste, even the consultation. Now that I got everything, used the device regularly, and changed parts of m... See more

Company replied

Rated 1 out of 5 stars

I have just purchased this for $139.97 Australian dollars, next minute I am being charged $170.23 Australian dollars (a separate transaction) for a six pack of gel, I have immediately phoned Paypal an... See more

Company replied

Company details

  1. Dental Supply Store

Written by the company

Love your smile! Improve your oral microbiome and get healthier gums and teeth in just 5 minutes a day! Made by Dentist Dr. Ratmiroff.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Finally received my product

Update to review finally received the heal ray gel today 6-2-25 ordered on 4-21-25. In my opinion that is way to long of a wait time...for a product from the USA.

May 14, 2025
Unprompted review
HealRay logo

Reply from HealRay

Apologies for the delay, Laurie. I see that your order is currently on its way and you should receive it soon.

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Rated 1 out of 5 stars

I had bad experience with this…

I had bad experience with this company!!! First of all I paid for priority shipping, but got my order after 3 weeks! Gel was out of stock, and they supposed to send me refund, which I never get! After 2 months I received this gel, but manufacturing date was 2026! When I scanned QR code, nothing was showed up!!!

March 9, 2025
Unprompted review
HealRay logo

Reply from HealRay

So sorry for the delay and mix up, Natalia. We did run out of stock of our gel and we apologize for that. But it is now available again.

The date might be a typo error. You are referring to the expiration date of the gel. We will double check and fix that asap.

If you need anything else, please contact us.

Rated 1 out of 5 stars

Product not received as promised

My wife ordered healray gel on April 22nd. System told her that it would arrive by May 1st. System updates on order are not informative. No location information. No reply from Healray on status inquiry. Finally dowliaded an app to find they say it was delivered 2 hrs ago. IT WAS NOT. This is a SCAM 5/11/25.

May 5, 2025
Unprompted review
HealRay logo

Reply from HealRay

So sorry for the delay, Gary. We will arrange a reshipment for you today and you should receive your tracking info within 48 hours.

We appreciate your patience regarding this.

Rated 5 out of 5 stars

Great support with Jon

I have to give a big shoutout to Jon from customer support team of HealRay. He was soooo nice and replied immediately. Great experience! As for the device itself, it’s top notch... I can feel the quality right away. Lightweight but sturdy, and it fits comfortably in the mouth without feeling bulky. It’s only been a few weeks, but already noticing less sensitivity!

April 22, 2025
Unprompted review
HealRay logo

Reply from HealRay

Thank you for your awesome feedback! Rest assured that we are maintaining our service standard and we are happy to know that you are satisfied with our product!

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