Tryloveal 

Ordered at beginning of October… emailed several time and still no response or delivery of my items…. Will never use these guys again nor would i recommend them… Shame on them taking peoples money… letting people down for gifts…

I would give this company a zero if I could. horrendous customer service. the original bracelet I ordered was broken, the issued a replacement which was also broken. they are refusing point blank to issue a refund, just use delaying tactics everytime..my complaint has apparently been with the finance department since February!!!! Will never use this company again

Horrendous company! Ordered a necklace that was terrible and not what I asked for and they are saying it’s non-returnable and now I’m getting lots of hassle. If I could give them 0 stars I would, it also took a over a month to get here! will never ever use this company again.

If I could give 0 stars I would

First the same day purchasing within 1 hour I asked to cancel they wouldn’t. Product arrives looked nothing like what was advertised, tried it on and was left with bruises as it is not fit for purpose.

Contacted them was offered a new item to which I declined haven’t heard since waste of money.

Rubbish company avoid at all costs

Worst company ever. Ordered a pendant necklace from them, didn’t hear anything for a month, when I checked status it was stuck at shipping company. Turns out shipping company had lost the product, which is not this companies fault I understand, however when got in touch with them regarding it they were no help whatsoever. The pendant was for my little sister after our grandad had passed. I requested a refund from them as it became clear the item was lost, when doing so I got told that they were a small business etc etc and that if the pendant was returned to them from shipping company it would the “useless” as it was personalised. Going back and forth with the company for months now just to get a refund, and now receiving no reply. Honestly astonished at how they can run a business with no human empathy. They were no help to me and were constantly sending back generic reply’s, I had to repeat myself over and over in the emails just to get a bit of communication through. I would not recommend this company at all they are awful. Will most likely never receive a reply from them as seems they have changed to selling different items. Not sure if this is even a legit company. If I could I would give 0 stars

Haven’t received my order and getting no reply when trying to contact them!

So I bought the crystal hair eraser, please note in over 40 years I have never had sensitive skin!

I used it and thought great and within an hour my skin was burning and itching, I thought perhaps I had done it wrong, so read the instructions and checked the website (nothing on the website by the way). Used a second time 2 days later so it doesn’t work anyway, and the same happened again although the reaction was way worse!

Emailed for advise and basically told to go away and that the majority do not complain and they will not be refunding.

It has taken nearly 3 weeks for my legs to settle down and they are still like crocodile skin in places… way worse than using a razor!!

Customer service are useless, only reply in the middle of the night.. so JUST AVOID

DO NOT BUY FROM THIS COMPANY
My experience has been awful,
I ordered a product, it didn’t arrive, I then chased it up and it said it was with my local courier, even though my shop app said it was in China still. Then after weeks of chasing they’ve now said I didn’t arrange delivery and I’m the one to blame? And it’s resulted in higher costs for them that the item was returned to sender. I haven’t received my product and asked for a refund which I’m well entitled to do.
I’ve been ignored for weeks, and my advice is DO NOT BUY FROM THIS COMPANY!
I have seeked legal advice

Love I. Any believe it works

This product does not work and when you ask for a refund they just ignore your emails. Complete scam

Item was satisfactory and arrived quickly - used a couple times, however bit of a pain to keep unscrewing ball to increase weight.

Delivery was slow, item isn’t great - feels really cheap. C communication is poor, item has been sent back for a refund and I’ve still heard nothing.
Disappointed!

Great customer service/support, very easy to order and super happy with my Purchase and can’t wait to see the end results

Excellent costumer service and I LOVE the product so much. I wasn’t sure if the necklace was the right fit for me, but after I received it I noticed that it actually really is - so I’ve bought more in different colours and different photos.

I made a purchase despite the warnings on Trustpilot. The item was more expensive (3x of the generic item on other sites) so I was expecting something more premium, however what arrived was essentially the same generic gumpf from other sites.

After contacting customer support, who were quick to reply and friendly, I was told no return was possible and upon further pressing was offered a 50% discount on my next purchase, which I will absolutely not be making.

Pros
Relatively quick delivery(?) (1-2 weeks)
Quick and friendly customer support team

Cons
Poor value for money

Absolutely love the necklace I brought as a surprise for my mom she loves it and it really made her birthday thank you

Absolutely beautiful piece of jewellery, it's one of a kind! Have recommended to all my friends and family.

Fantastic service, the jewellery is unreal I would definitely recommend and I will be purchasing more in the not to distance future