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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and supportive, making their interactions pleasant and productive. Many people highlight the excellent customer service, noting that their concerns are genuinely listened to and addressed in a timely manner. The overall service is frequently described as smooth, professional, and easy to use, with consumers appreciating the quick response times and the efficient process from start to finish. However, some customers also noted that while responses from support are usually quick, they are occasionally not helpful and tend to focus more on continuing charges rather than resolving specific concerns. Additionally, a few people mentioned that the company's services are limited to a specific age range (21-64 years old), which can be a point of dissatisfaction for those outside this demographic.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer support.... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease of use across... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and prompt... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I just want to take a moment to share how great my experience has been with Measured. From the very beginning until now, everything has been smooth, professional, and consistent. I haven’t had... See more

Company replied

Rated 5 out of 5 stars

5 Stars I’ve been using Measured as my GLP-1 provider and I honestly couldn’t be happier. They’ve been incredibly helpful every step of the way. Not only are they responsive through the chat feature,... See more

Company replied

Rated 5 out of 5 stars

Everyone from the insurance team, client team, nutritionist and the physicians have been super helpful and responsive. Partnered with them on my weight loss journey a little over a year ago. Down 60 p... See more

Company replied

Rated 5 out of 5 stars

Since I started Measured I’ve seen a change in my weight. The staff they have is very informative and responsive. They answer questions in a timely manner. Any issues with pharmacy or medication they... See more

Company replied


Company details

  1. Medical Clinic
  2. Weight Loss Service
  3. Wellness Program

Written by the company

Measured is a modern medical clinic focused on weight management and longevity. Our clinicians combine evidence-based care, personalized nutrition, and advanced medications like GLP-1s to help patients reach sustainable results. We offer convenient telehealth visits, lab testing, and ongoing guidance to support long-term health and vitality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

464 reviews

5-star
4-star
3-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

10 out of 10 would recommend.

This is Justin regard to the app and this communication... I've just been approved to receive my meds, they should be coming in 3 to 5 business days. The ease of the app and the communication messaging in the app is just very top tier.

March 30, 2026
Unprompted review
Measured logo

Reply from Measured

We're excited for you to start on your journey! We're glad the app has been easy to use. Thank you for your recommendation!

Rated 5 out of 5 stars

Measured = Success

I have appreciated the community and communication from my assigned team to help along my journey!

March 31, 2026
Unprompted review
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Reply from Measured

This means a lot—thank you! We're glad our team was able to support you. We're here for you every step of the way!

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Rated 4 out of 5 stars

Am very happy with my care and the…

Am very happy with my care and the representatives with which I've spoken. They really need a mobile app.

March 30, 2026
Unprompted review
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Reply from Measured

We appreciate your feedback! It’s great to hear you’ve been happy with your care and interactions with our team. We also value your suggestion regarding a mobile app and will keep it in mind as we continue to improve.

Rated 5 out of 5 stars

Actually works!

Convenient and you start seeing results right away!

March 31, 2026
Unprompted review
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Reply from Measured

Convenient and effective—we love it! Thanks for sharing 😊

Rated 5 out of 5 stars

Been using them for almost a year after…

Been using them for almost a year after switching from Ro. Ease of use and price made this all worth while.

March 30, 2026
Unprompted review
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Reply from Measured

Thank you for being with us for nearly a year! We’re grateful for your trust and glad the experience has been simple and worthwhile.

Rated 5 out of 5 stars

Measured is great

The process has been simple and supportive. Looking forward to the progress.

March 28, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for sharing this! We’re glad the process has felt simple and supportive so far. We're excited for you as you continue your journey.

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Rated 4 out of 5 stars

Quick response

Quick response. Helpful customer service

March 26, 2026
Unprompted review
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Reply from Measured

Appreciate the feedback! Glad we could help and respond quickly.

Rated 5 out of 5 stars

Awesome client portal

Awesome client portal. They walk you through step by step on your weight loss journey.

March 23, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you! We're glad you liked the portal. We're here for you every step of the way.

Rated 5 out of 5 stars

I would completely recommend measured…

I would completely recommend measured to anybody. Everything was so fast and easy. They took care of everything for you. And you can always ask questions and they will provide you answers.

March 27, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your kind words and recommendation. We really try to make the process as easy as possible, so it means a lot to know that came through.

Rated 4 out of 5 stars

Happy I Chose Measured

Pricing is obviously a concern for most people, so I'll mention that first. Aside from that I am just starting, but the attention to my questions, the speed of the entire process including applying to receiving my meds has been AWESOME. I start today, but so far I feel VERY happy with choosing this particular vendor.

March 27, 2026
Unprompted review
Measured logo

Reply from Measured

Thanks so much for sharing this! We know pricing matters, and we truly do our best to make sure patients receive great value for the care and support they receive. We’re so happy to hear everything else has been a great experience so far. Excited for you as you get started!

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Rated 5 out of 5 stars

Since I started Measured I’ve seen a…

Since I started Measured I’ve seen a change in my weight. The staff they have is very informative and responsive. They answer questions in a timely manner. Any issues with pharmacy or medication they are quick to get it resolved.
I started because I wasn’t seeing a difference with just exercise and nutrition, I needed an extra push and I’m down almost 30 pounds.

March 27, 2026
Unprompted review
Measured logo

Reply from Measured

Wow, almost 30 pounds down - that’s amazing! We’re so happy to hear you’re seeing the progress you were hoping for. We're here to support you every step of the way!

Rated 5 out of 5 stars

Measured has been so great and helpful…

Measured has been so great and helpful with my weight loss journey. Medical providers and my health information is easily accessible. They take care of the insurance paperwork, getting prescriptions approved and sent over to your pharmacy.

March 26, 2026
Unprompted review
Measured logo

Reply from Measured

Thanks for the thoughtful feedback! We’re happy to hear the process has been easy to navigate and that our team could help handle the insurance and prescription side of things.

Rated 5 out of 5 stars

So far so good!

Everything with the prescriber has been great! I’ve experienced no side effects yet but I am looking forward to continuing and seeing how my appetite changes over time.

March 26, 2026
Unprompted review
Measured logo

Reply from Measured

Appreciate you sharing this! Sounds like a great start so far. We're excited for you as you continue and start noticing those changes.

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Rated 5 out of 5 stars

Measured is easy to use

Measured is easy to use from sign-up, to medical intake, to medication delivery & refills to consults with related providers. Customer service is excellent with quick response time. Their app is informative and straightforward. Pricing is competitive but with the market flooded with these products, could probably be better.

March 26, 2026
Unprompted review
Measured logo

Reply from Measured

Thanks for the honest feedback! We love hearing what’s working and where we can do better. Really glad the process and support have been solid for you. And your point on pricing is noted. We’re always working to bring more value.

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