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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and supportive, making their interactions pleasant and productive. Many people highlight the excellent customer service, noting that their concerns are genuinely listened to and addressed in a timely manner. The overall service is frequently described as smooth, professional, and easy to use, with consumers appreciating the quick response times and the efficient process from start to finish. However, some customers also noted that while responses from support are usually quick, they are occasionally not helpful and tend to focus more on continuing charges rather than resolving specific concerns. Additionally, a few people mentioned that the company's services are limited to a specific age range (21-64 years old), which can be a point of dissatisfaction for those outside this demographic.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer support.... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease of use across... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and prompt... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I just want to take a moment to share how great my experience has been with Measured. From the very beginning until now, everything has been smooth, professional, and consistent. I haven’t had... See more

Company replied

Rated 5 out of 5 stars

5 Stars I’ve been using Measured as my GLP-1 provider and I honestly couldn’t be happier. They’ve been incredibly helpful every step of the way. Not only are they responsive through the chat feature,... See more

Company replied

Rated 5 out of 5 stars

Everyone from the insurance team, client team, nutritionist and the physicians have been super helpful and responsive. Partnered with them on my weight loss journey a little over a year ago. Down 60 p... See more

Company replied

Rated 5 out of 5 stars

Since I started Measured I’ve seen a change in my weight. The staff they have is very informative and responsive. They answer questions in a timely manner. Any issues with pharmacy or medication they... See more

Company replied


Company details

  1. Medical Clinic
  2. Weight Loss Service
  3. Wellness Program

Written by the company

Measured is a modern medical clinic focused on weight management and longevity. Our clinicians combine evidence-based care, personalized nutrition, and advanced medications like GLP-1s to help patients reach sustainable results. We offer convenient telehealth visits, lab testing, and ongoing guidance to support long-term health and vitality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

464 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love it

First time having virtual help and wouldn’t have it any other way

March 25, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your review. We’re glad your first virtual care experience has been a positive one. Thank you for choosing Measured!

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Rated 5 out of 5 stars

The process is fast and easy

The process is fast and easy. Love the fact that it shipped right to your door. You can refill your prescription right on your phone. Overall great experience.

March 24, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your review. We’re pleased to know that the streamlined process, delivery experience, and ease of managing prescriptions through your phone have met your expectations.

Rated 5 out of 5 stars

This experience has been a blessing

This experience has been a blessing! It’s quick, simple, and efficient. I highly recommend measured.

February 1, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your feedback. We’re pleased to know that the process has been efficient and easy to navigate. We appreciate your recommendation.

Rated 5 out of 5 stars

Excellent program… took care of my…

Excellent program… took care of my insurance PA and everything highly recommend them. It’s been a year with them

March 24, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you so much for your kind words and for being with us for a year! We’re glad we could assist with your insurance and make the process smooth. We truly appreciate your recommendation.

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Rated 5 out of 5 stars

What an amazing and simple process

What an amazing and simple process. Communication is great as you are kept in the loop on your prescription as well as instructions. Just a no stress experience all around.

March 21, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for sharing your experience. Providing clear communication and a stress-free process is very important to us, and we’re glad that’s been your experience.

Rated 5 out of 5 stars

It works

I have felt great haven’t had as many cravings lost 10 lbs my first week with diet and exercise I have already had to adjust my belt to be tighter so far so good

March 18, 2026
Unprompted review
Measured logo

Reply from Measured

Wow—congratulations on your amazing first-week progress! We’re thrilled to hear you’re feeling great, experiencing fewer cravings, and already seeing results. Keep up the fantastic work! We’re here to support you every step of the way!

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Rated 5 out of 5 stars

So far so good

So far so good! Measured has been extremely supportive!

March 21, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you—we appreciate your feedback!

Rated 5 out of 5 stars

Try Measured!!

They were easy to work with and we're able to get my medicine they my insurance! Down over 40 lbs and feeling so much better!

March 20, 2026
Unprompted review
Measured logo

Reply from Measured

Congratulations on your amazing progress! We’re so glad our team could help make the process easy and support you with your insurance along the way! Wishing you continued success.

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Rated 5 out of 5 stars

This is my first time using Measured…

This is my first time using Measured and everything that was to be delivered was. The questions were easy and the medication was delivered in records time. Customer Service also did amazing with their responses. I am headed into week 3! Super excited!

March 2, 2026
Unprompted review
Measured logo

Reply from Measured

We love hearing this—thank you! So glad everything arrived quickly and that our team has been there to support you. Excited for you as you continue your journey!

Rated 5 out of 5 stars

Extremely supportive and engaging…

Extremely supportive and engaging staff. I am thoroughly impressed with response time to questions asked and insights shared! This is my first time on a GLP-1 and I am glad to have taken the leap with Measured. I've experienced life changing results within the first two weeks and I cannot wait to continue this journey.

March 20, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you so much for sharing your experience! We’re thrilled to hear how supported you’ve felt by our team and that you’re already seeing such meaningful progress. We’re excited to continue supporting you on your journey!

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Rated 5 out of 5 stars

They were very informative

They were very informative , reliable and gave swift feedback on replies

March 19, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your kind words. We’re glad our team has been able to provide clear guidance and timely support.

Rated 5 out of 5 stars

Everything from start to finish was…

Everything from start to finish was handled with speed and care. I feel supported on this journey.

March 1, 2026
Unprompted review
Measured logo

Reply from Measured

We appreciate your feedback. It’s great to hear that both the efficiency and level of care have made a positive impact on your experience.

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