Try the Kit Reviews 545

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, product quality, and efficient delivery. Many appreciate the opportunity to test camera equipment thoroughly before making a purchase, highlighting the convenience and value of this approach. The overall process, from delivery to collection, is frequently described as smooth, well-organized, and straightforward, with many reviewers commending the helpfulness and responsiveness of the company. However, some customers also noted issues with the delivery and collection services, particularly with ParcelForce, mentioning missed pickups, conflicting information, and delays. A few other people also felt that the equipment was not always in perfect condition, with one reviewer reporting a dented camera and a dirty sensor that made it unusable.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the equipment arrives in great condition, is... See more

Service

Users describe positive interactions with service, frequently highlighting its efficiency, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its efficiency and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the opportunity to test equipment... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently mention that equipment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service TryTheKit provides is just fantastic, top class! I've used them extensively to try Canon gear. There's no selling pressure involved, just a 5% discount offered via registered retailers tha... See more

Company replied

Rated 5 out of 5 stars

Excellent communication, easy process and can avoid expensive mistakes. For example, just hired an EF 600mmF4, to save money rather than the RF version, but not sure about the AF on an R6m2, so will n... See more

Company replied

Rated 5 out of 5 stars

The perfect way to be able to try out camera gear you are interested in in your own time. 10/10 Very friendly/professional staff Equipment delivered in a timely manner (when promised) in ver... See more

Company replied

Rated 5 out of 5 stars

Equipment delivered on time and in good order. Pick up by Parcel Force did not happen, we had snow but no update from Parcel Force so a day wasted waiting in. Contacted Try the kit who emailed me a... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

545 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fantastic service before buying.

Excellent communication, easy process and can avoid expensive mistakes. For example, just hired an EF 600mmF4, to save money rather than the RF version, but not sure about the AF on an R6m2, so will now hire the RF version and probably buy that. It's how I bought my camera and other lenses (plus you get a discount after trialling!).

April 10, 2026
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Reply from Try the Kit

Thank you for you review, George. I am so glad to hear we are helping you with your next purchase!

All the best,
Emily

Rated 5 out of 5 stars

Excellent experience

Great experience from start to finish. The team made the whole process smooth and straightforward & I really appreciated the opportunity to test drive the Canon body before committing. Excellent service all round, highly recommended!

April 10, 2026
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Reply from Try the Kit

Thank you for such a lovely review. I am so glad to hear everything went well with your trial.

All the best,
Emily

Rated 5 out of 5 stars

Great service

A great service offering the chance to try kit in your own time.

April 10, 2026
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Reply from Try the Kit

Thank you for your review. I hope our service was useful in narrowing down your next equipment purchase.

All the best,
Emily

Rated 5 out of 5 stars

Excellent service all round

Lens arrived as scheduled, very well packed and in good condition. Pick up at the end of the loan was also easy and efficient. Report back from Try the Kit after they had received the returned lens was clear.
Excellent service all round!

April 10, 2026
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Reply from Try the Kit

Thanks for your review! I am so glad to hear everything went well and I hope you enjoyed your trial!

All the best,
Emily

Rated 5 out of 5 stars

Great for informed decision making

Very useful and helped me make an informed decision on whether or not to upgrade my current camera, allowing me to take the camera into my own environment to test it properly

April 10, 2026
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Reply from Try the Kit

Thank you for your review! I am glad to hear we were helping in your decision to update!

All the best,
Emily

Rated 4 out of 5 stars

A really good service

A really good service. Rapidly & securely delivered. Return pick up was a breeze.

Only thing to note was it took a week to get the deposit refunded, but only a minor point, given this is a free service.

April 8, 2026
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Reply from Try the Kit

Thank you for your review. I am glad to hear that everything went well and I hope you enjoyed your trial of the RF 14-35mm.

All the best,
Emily

Rated 5 out of 5 stars

Canon RF 14 -35mm

very efficient, picked package up well before time, good communication and 2 free days because of the Easter break

April 9, 2026
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Reply from Try the Kit

Thank you for your review! I hope you enjoyed your trial of the RF 14-35mm.

All the best,
Emily

Rated 5 out of 5 stars

Delighted with this process

Delighted with this process. Kit arrived early and was promptly picked up once the trial was completed. Very useful opportunity to try out some new kit.

April 9, 2026
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Reply from Try the Kit

Thank you for taking the time to review our service. I am so glad to hear that you found our service useful.

All the best,
Emily

Rated 5 out of 5 stars

The whole process was simple

The whole process was simple, even a sort of hint that if you borrow this camera then you will need an adapter to use your own lens.
Courier was very good both on delivery and collection. Impressed by the telephone call that offered a longer loan period at no cost.

April 8, 2026
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Reply from Try the Kit

Thank you for your review. I am so glad to hear everything went well with your trial.

All the best,
Emily

Rated 5 out of 5 stars

Try the kit were fantastic, highly recommend!

Try the kit were fantastic. I rented a canon body and lens over the Easter bank holiday weekend, they had an offer which meant I could try the kit for four days instead of 48 hours for free. I was then called up the Friday before my rental was meant to start and told my kit was ready to be shipped and could arrive on Monday. I was amazed. They didn't charge me anything extra, just out of kindness, and it meant I got a whole week to try the camera out. Thank you so so much, I highly recommend Try the Kit!

April 8, 2026
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Reply from Try the Kit

Thank you for reviewing our service. I am delighted to hear that you enjoyed your extra time with the R7 and RF 100-400mm!

All the best,
Emily

Rated 5 out of 5 stars

I have used Try the Kit several times…

I have used Try the Kit several times now and would recommend anyone who wants to try a camera or lens before a purchase to try there service. You have to leave a deposit via credit card which is understandable but as long as the item is returned in the same condition you receive it you immediately get confirmation of the deposit return. I have always had good communication and have been able to speak to someone in person when needed. The camera or lens gets delivered in a hard case before your test days and collected the day after, it could not be more simple and convenient. I definitely recommend the service.

April 8, 2026
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Reply from Try the Kit

Thank you so much for taking the time to post a review. I hope our service has been helpful in helping you narrow down your next purchases!

All the best,
Emily

Rated 5 out of 5 stars

Lumix G9ii hire

All the things I like:
- Door to Door drop off and collection service. - - A chance to really compare my old Lumix camera with their newer test Lumix camera.
- A Free service for 2 days
All the things I did not like:
- None really.

March 26, 2026
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Reply from Try the Kit

Thank you for your review. I am happy to hear you rate our service as positive! I hope we are able to help you out again in the future.

All the best,
Emily

Rated 5 out of 5 stars

Excellent service and highly…

Excellent service and highly recommended.

March 23, 2026
Unprompted review
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Reply from Try the Kit

Thank you for taking the time to post a review. I hope you enjoyed testing the kit.

All the best,
Emily

Rated 5 out of 5 stars

Fantastic experience all round

I wanted to purchase the Lumix S1 II, and I loaned the camera and lens kit via Lumix loan/Try the kit. They were very prompt, sent the package early to make sure I get it on time, and they called to confirm.

The packaging was stellar, very well packaged to keep the expensive camera gear safe. They already included return packaging and zip ties, so I didn't have to worry about that. The refund of the deposit also came within a reasonable time!

I spent only a day with the kit and instantly decided to purchase mine.
I know they've got some business model, but I can't believe I got to try the kit practically for free. They made it very easy for me to decide if I wanted to purchase the camera or not.

This experience is leaps ahead of going to a store to check out a camera and/or lens; this loan approach allows for a proper test.

Nothing less than 5 stars because if a company is doing well, we should let them know so they can keep it up!!

March 10, 2026
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Reply from Try the Kit

Thank you so much for such a lovely review! I am so glad to hear you loved the kit and went on to purchase. I hope we can help you with another trial in the future!

All the best,
Emily

Rated 5 out of 5 stars

Excellent throughout

Excellent throughout. Lens arrived as planned. Lens was in excellent condition and great for the 48 hour trial. Lens collected on time. Great service.

March 13, 2026
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Reply from Try the Kit

Thank you for your review! I hope you enjoyed your trial of the RF 100-400mm!

All the best,
Emily

Rated 5 out of 5 stars

GREAT SERVICE

This is a very good service. Easy to use and great kit to try!

March 4, 2026
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Reply from Try the Kit

Thanks for your review! I hope our service was useful in narrowing down your next equipment purchase.

All the best,
Emily

Rated 5 out of 5 stars

Simple and efficient.

Tried the 48 hour test drive and have no complaints! The items was delivered within a 4 hour window, on time, and on the day of pick up i was given a 4 hour window again, and both went without a hitch. (RM/Parcelforce)

The items came well packaged and all in great working order. No fuss with packaging it back up for return as all packaging is included and easy to figure out.

I had a slight issue with the order but i had no issues getting in touch via phone call with someone to resolve it.

In an ideal world,it would be nice to have the refund of the deposit come back quicker (5 days), but not really in the control of TryTheKit.

February 28, 2026
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Reply from Try the Kit

Thank you for taking the time to post a lovely review. I am so glad to hear everything went well and that we were able to help solve your issue!

All the best,
Emily

Rated 5 out of 5 stars

Great experience, super easy and smooth

The logistics worked well and everything went smoothly - it's a very well thought-out experience.

February 25, 2026
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Reply from Try the Kit

Thanks for taking the time to post a review! I am so glad to hear you enjoyed using our service.

All the best,

Emily

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