Try the Kit Reviews 545

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, product quality, and efficient delivery. Many appreciate the opportunity to test camera equipment thoroughly before making a purchase, highlighting the convenience and value of this approach. The overall process, from delivery to collection, is frequently described as smooth, well-organized, and straightforward, with many reviewers commending the helpfulness and responsiveness of the company. However, some customers also noted issues with the delivery and collection services, particularly with ParcelForce, mentioning missed pickups, conflicting information, and delays. A few other people also felt that the equipment was not always in perfect condition, with one reviewer reporting a dented camera and a dirty sensor that made it unusable.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the equipment arrives in great condition, is... See more

Service

Users describe positive interactions with service, frequently highlighting its efficiency, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its efficiency and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the opportunity to test equipment... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently mention that equipment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service TryTheKit provides is just fantastic, top class! I've used them extensively to try Canon gear. There's no selling pressure involved, just a 5% discount offered via registered retailers tha... See more

Company replied

Rated 5 out of 5 stars

Excellent communication, easy process and can avoid expensive mistakes. For example, just hired an EF 600mmF4, to save money rather than the RF version, but not sure about the AF on an R6m2, so will n... See more

Company replied

Rated 5 out of 5 stars

The perfect way to be able to try out camera gear you are interested in in your own time. 10/10 Very friendly/professional staff Equipment delivered in a timely manner (when promised) in ver... See more

Company replied

Rated 5 out of 5 stars

Equipment delivered on time and in good order. Pick up by Parcel Force did not happen, we had snow but no update from Parcel Force so a day wasted waiting in. Contacted Try the kit who emailed me a... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

545 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Seamless experience

My experience with Try the Kit was seamless yet again. They contacted me to see if I would like the kit a day earlier for no extra cost. Which of cause I excepted. It turned up on time, was in immaculate condition and was collected on time. They keep you informed all the way and the instructions are easy to follow. Would definitely do it again.

December 2, 2025
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Reply from Try the Kit

Thanks for taking the time to write a review! I hope you enjoyed trialling the R5 II and the RF 200-800mm!

All the best,
Emily

Rated 5 out of 5 stars

Highly recommend the experience

Everything went smoothly from collection to dispatch.

November 18, 2025
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Reply from Try the Kit

Thanks for you review, Colin. I am so glad to hear you would recommend our service to others!

All the best,
Emily

Rated 5 out of 5 stars

Excellent experience

This was the first time I have used try the kit and the experience was excellent. It's a Great service they provide. The communication was excellent the equipment was good and arrived safely and well packaged.
I would have no hesitation in using again or recommending them.

November 12, 2025
Rated 5 out of 5 stars

Excellent service,clear and simple…

Excellent service,clear and simple instructions made the experience of hiring and trying the binoculars very straightforward and the deposit refunded when the items returned and great email communication through the process

November 19, 2025
Rated 5 out of 5 stars

Excellent service and totally reliable

Excellent service and totally reliable. Kits are always delivered on time . Would recommend using this service to try out new equipment before buying

January 8, 2025
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Reply from Try the Kit

Thank you for your review! I hope you enjoyed trialing the kit and I am so glad to hear you wold recommend us to others!

All the best,
Emily

Rated 5 out of 5 stars

Brilliant service

Brilliant service

I was due to borrow the lens for 2 days but the Try the Kit called me and asked if I wanted a day extra! The lens was delivered as promised and picked up at the time agreed. Also very good communication.

November 11, 2025
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Reply from Try the Kit

Thank you for your review! I am so glad to hear you had a great experience with us!

All the best,
Emily

Rated 5 out of 5 stars

Unbelievable convenience!

Unbelievable convenience! Delivery and pick up all organised for me and the products trialled were outstanding. Great service!

November 4, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review. I am glad to hear you enjoyed using our service!

All the best,
Emily

Rated 5 out of 5 stars

Great service

Great service. You always exceed expectations.

October 29, 2025
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Reply from Try the Kit

Thank you so much for your review! I am so glad to hear you enjoy using our service!!

All the best,
Emily

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. Great opportunity to try equipment. Camera was sent to door and was also collected from my door and the deposit was refunded.I would definitely recommend them to anyone.

October 31, 2025
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Reply from Try the Kit

Thank you so much for taking the time to post a review. I am glad to hear you would recommend us and we hope to be able to help you out with another trial soon!

All the best,
Emily

Rated 5 out of 5 stars

Excellent

Excellent, a great way to try kit!

October 23, 2025
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Reply from Try the Kit

Thanks for your review, Steve. I am glad to hear you enjoyed using our service!

All the best,
Emily

Rated 5 out of 5 stars

I missed my delivery and try the kit…

I missed my delivery and try the kit not only rescheduled the loan date but allowed me to keep it for longer as needed it over the weekend. The customer service was amazing and I was so grateful. Communication was excellent & I was kept informed throughout the process. I would give more than 5 stars if it were possible. Try the Kit are great. Wish I could remember the name of the lady that was so very friendly and super helpful that I spoke to several times. An easy 5 stars!

October 21, 2025
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Reply from Try the Kit

Thank you for your review. I am so glad to hear the team went above and beyond to help you out! I hope you enjoyed trialling the R5 II!

All the best,
Emily

Rated 4 out of 5 stars

Excellent service but took a while to…

Called the day before to check late availability and was pleased to see an R5 II had become available.

Excellent customer service throughout but marked ever so slightly down as deposit refund took longer than expected to come back through.

October 17, 2025
Rated 5 out of 5 stars

Always amazing service

Always amazing service, helpful and dedicated.

Thanks a bunch!

October 14, 2025
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Reply from Try the Kit

Thank you for your review and your kind words!

All the very best,
Emily

Rated 5 out of 5 stars

Generous programme. Love it.

What a generous programme this is. It didn't cost me a penny to try out thousands of pounds of kit. And they offered to send it a day earlier to give me even more time with at. And they then give you discount if you want to buy something from Canon. Just brilliant. I hope they are able to keep this going. Thanks for the opportunity.

August 22, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review! I am so glad to hear you enjoyed using our service.

All the very best,
Emily

Rated 5 out of 5 stars

Fantastic and easy to understand…

Fantastic and easy to understand service. And a great opportunity to try equipment I otherwise wouldn't spend the money on renting elsewhere.
There's several items I am now interested in purchasing as a result.

October 20, 2025
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Reply from Try the Kit

Thanks for your review! I hope that we have helped you narrow down your next purchase!

All the very best,
Emily

Rated 5 out of 5 stars

Timing and support

Timing and support, very prompt reply to my questions. Excellent service :-)

August 27, 2025
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Reply from Try the Kit

Thank you for your review, Ove. I am so pleased to hear you found our service excellent!

All the very best,
Emily

Rated 5 out of 5 stars

Panasonic loan of lens before purchasing.

Worth testing a lens or camera before purchase. Panasonic provided the lens for me to test out - delivered on Friday, returned on Tuesday, all from my home Great idea, great service. It was totally free. Recommend you try it !

October 2, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review! I am glad to hear you enjoyed testing the LUMIX S 24-60mm.

All the very best,
Emily

Rated 5 out of 5 stars

An excellent way to try kit…

An excellent way to try kit from Panasonic phot solutions. The first hire offer is incredible!

September 24, 2025
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Reply from Try the Kit

Thank you for posting a review. I hope you enjoyed trialling the Lumix S1 II!

All the very best,
Emily

Rated 5 out of 5 stars

Worked as advertised

Worked as advertised. I paid a deposit. Camera was sent to door. The kit was also collected from my door and the deposit was refunded. They also kept communication by email to inform me of the procedure and collection/ pick up times

September 30, 2025
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Reply from Try the Kit

Thank you for your review! I hope you enjoyed using the service.

All the very best,
Emily

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