Try the Kit Reviews 545

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, product quality, and efficient delivery. Many appreciate the opportunity to test camera equipment thoroughly before making a purchase, highlighting the convenience and value of this approach. The overall process, from delivery to collection, is frequently described as smooth, well-organized, and straightforward, with many reviewers commending the helpfulness and responsiveness of the company. However, some customers also noted issues with the delivery and collection services, particularly with ParcelForce, mentioning missed pickups, conflicting information, and delays. A few other people also felt that the equipment was not always in perfect condition, with one reviewer reporting a dented camera and a dirty sensor that made it unusable.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the equipment arrives in great condition, is... See more

Service

Users describe positive interactions with service, frequently highlighting its efficiency, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its efficiency and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the opportunity to test equipment... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently mention that equipment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service TryTheKit provides is just fantastic, top class! I've used them extensively to try Canon gear. There's no selling pressure involved, just a 5% discount offered via registered retailers tha... See more

Company replied

Rated 5 out of 5 stars

Excellent communication, easy process and can avoid expensive mistakes. For example, just hired an EF 600mmF4, to save money rather than the RF version, but not sure about the AF on an R6m2, so will n... See more

Company replied

Rated 5 out of 5 stars

The perfect way to be able to try out camera gear you are interested in in your own time. 10/10 Very friendly/professional staff Equipment delivered in a timely manner (when promised) in ver... See more

Company replied

Rated 5 out of 5 stars

Equipment delivered on time and in good order. Pick up by Parcel Force did not happen, we had snow but no update from Parcel Force so a day wasted waiting in. Contacted Try the kit who emailed me a... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

545 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Everything was executed as promised.

Everything was executed as promised.
Delivery was great, and I was able to change the return to a drop off due to the communication contact being human and very personalised.
In a situation where it would be so easy to automate the whole process it was very pleasing to actually talk to an individual who was more than happy to help.

September 3, 2025
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Reply from Try the Kit

Thank you so much for your review! I am so glad to hear you enjoyed using the service, and you found us easy to contact!

All the very best,
Emily

Rated 5 out of 5 stars

The best way to be able to try out gear 10/10

The perfect way to be able to try out camera gear you are interested in in your own time. 10/10

Very friendly/professional staff

Equipment delivered in a timely manner (when promised) in very sturdy flight cases

Return collection could not be easier and the deposit refund came through in less than the advised 5 working days

Highly recommended.

September 3, 2025
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Reply from Try the Kit

Thank you so much for taking the time to write a review. I am so glad to hear that everything went well with your trial!

All the very best,
Emily

Rated 5 out of 5 stars

Excellent service

I was offered an extra weekend as the camera was available which was great as it helped me decide which new body to buy.
Deposit was speedily refunded as well, and all packaging and uplift were easily organised.

September 5, 2025
Rated 5 out of 5 stars

Great opportunity

I was very grateful to be able to trial the Canon R 500mm lens. It gave me an idea of the weight and how good its powerful lens. Thank you very much

August 27, 2025
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Reply from Try the Kit

Thank you for your review. I am glad to hear you enjoyed testing the RF 500mm!

All the very best,
Emily

Rated 5 out of 5 stars

Test the kit: great way to test the kit before you buy it!

Test the kit is a great way to get your hands on Canon gear for a few days and make an informed decision before you purchase your gear.
I used it a couple of times and I can't reccommend this enough, great team and really accomodating if it comes to logistics around delivery ans pick up of the equipment.

August 29, 2025
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Reply from Try the Kit

Thank you for taking the time to write a review, Mickeal. I am so glad to hear you enjoy using our service!

All the very best,
Emily

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great communication overall. Satisfied with their services.

August 27, 2025
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Reply from Try the Kit

Thank you for your review! I hope our service was useful in narrowing down your next equipment purchase.

All the very best,
Emily

Rated 5 out of 5 stars

Great communication

Great communication, delivery and collection with prompt deposit refund.

August 27, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review. I hope you enjoyed testing the kit!

All the very best,
Emily

Rated 5 out of 5 stars

Excellent way to try new kit

First class communication. All kit was packaged in Pelican cases with return shipping labels and zip ties included. Drop off and pick up by Post office parcels was ok (not timed delivery like DPD)

August 27, 2025
Rated 5 out of 5 stars

The whole process was impressive

The whole process was impressive. The initial ordering and subsequent payment was very efficient. The items were delivered on or before the agreed date and the return process was well organised and presented no disruption for me. Well done Try the Kit!!!

August 27, 2025
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Reply from Try the Kit

Thank you for your review! It's great to hear that you found using the service so efficiennt!

All the very best,
Emily

Rated 5 out of 5 stars

Customer service is diamond level

Customer service is diamond level! Always everything organised perfect. I am renting before buying.

August 26, 2025
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Reply from Try the Kit

Thank you so much for taking the time to write a review. I am go glad to hear you enjoyed using the service, and will pass your kind words on to the team.

All the very best,
Emily

Rated 5 out of 5 stars

Excellent Service!

Excellent Service!
Kit showed up on time (they even offered to send it early) and in great condition. No notes.

August 22, 2025
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Reply from Try the Kit

Thank you for your review. I hope you enjoyed testing the EOS R6 II and RF 70-200mm!

All the very best,
Emily

Rated 5 out of 5 stars

What a wonderful offer

What a wonderful offer. I was very happy with my rental service. Perhaps one of the best experiences and what a wonderful deal to over the weekend.

Thank you so much!

August 13, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review. I am so glad to hear you enjoyed your experience with us!

All the very best,
Emily

Rated 5 out of 5 stars

Excellent service for testing cameras and lenses

A superb service that provides an opportunity to try out cameras and lenses with no risk and no cost. The website is simple to use and efficient, supported by very helpful and knowledgeable staff

August 13, 2025
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Reply from Try the Kit

Thank you so much for taking the time to post a review. I am glad to hear you enjoyed using our service!

All the very best,
Emily

Rated 5 out of 5 stars

Worked perfectly great service thank…

Worked perfectly great service thank you so much

August 15, 2025
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Reply from Try the Kit

Thank you for your review. I hope our service was useful in narrowing down your next equipment purchase.

All the very best,
Emily

Rated 5 out of 5 stars

A great opportunity to try expensive…

A great opportunity to try expensive new kit without expense. Good helpful customer service.

August 8, 2025
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Reply from Try the Kit

Thank you for reviewing our service. I hope you enjoyed testing the EOS R7!

All the very best,
Emily

Rated 5 out of 5 stars

Helpful test and trials.

This is a very helpful way to try and navigate one’s way through a growing range of aps-c and 35mm cameras and lenses. The company provides a great service. Helpful and quick responses to messages, and easy as well to discuss over the phone.

I hope they will also cover, in due course, third party Canon RF mount lens manufacturers as well, in particular Zeiss, Voigtlander, Tamron & Sigma; perhaps with prime lenses to start with.

August 6, 2025
Rated 5 out of 5 stars

Really good customer service

Really good customer service! The kit was delivered fast and everything was communicated well and the staff was super friendly and helpful

August 6, 2025
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Reply from Try the Kit

Thanks for your review Ali! I am glad to hear you enjoyed using our service.

All the very best,
Emily

Rated 5 out of 5 stars

Received within time promised

Received within time promised. No problem With return. Absolutely no complaints with the condition of the equipment or the pre or post information.

August 1, 2025
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Reply from Try the Kit

Thank you for taking the time to review our service. I hope you enjoyed trialling the R5 II!

All the very best,
Emily

Rated 5 out of 5 stars

Perfect experience end to end

The delivery and collection process was excellent, simple and reliable. the camera, lens and flash were in perfect condition and delivered excellent quality photos. the whole experience was superb.

July 18, 2025
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Reply from Try the Kit

Thank you for taking the time to write a review. I am so glad to hear you enjoyed using our service!

All the very best,
Emily

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