Try the Kit Reviews 545

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, describing it as fantastic, first-class, and extremely easy to use. Many highlight the convenience of trying out expensive camera gear before committing to a purchase, appreciating the timely delivery of products in excellent condition and the smooth return process. The overall user experience is frequently noted as efficient, well-organized, and seamless from start to finish. However, some people were dissatisfied with the delivery and collection services, citing issues with couriers failing to collect items on time or providing conflicting information. A few other people also felt that the equipment received was not in perfect condition, with one reviewer mentioning a dented camera and a dirty sensor that made it unusable for a meaningful trial.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the equipment arrives in great condition, is... See more

Service

Users describe positive interactions with service, frequently highlighting its efficiency, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its efficiency and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the opportunity to test equipment... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently mention that equipment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service TryTheKit provides is just fantastic, top class! I've used them extensively to try Canon gear. There's no selling pressure involved, just a 5% discount offered via registered retailers tha... See more

Company replied

Rated 5 out of 5 stars

Excellent communication, easy process and can avoid expensive mistakes. For example, just hired an EF 600mmF4, to save money rather than the RF version, but not sure about the AF on an R6m2, so will n... See more

Company replied

Rated 5 out of 5 stars

Got recommended Try The Kit from a photographer friend, so went ahead and got a lens i had been looking at .and after trying it , I opted to go buy it, so on that experience id certainly recommend t... See more

Company replied

Rated 5 out of 5 stars

The perfect way to be able to try out camera gear you are interested in in your own time. 10/10 Very friendly/professional staff Equipment delivered in a timely manner (when promised) in ver... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

545 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

July 23, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review. I am glad you enjoyed putting the Lumix S lenses through their paces.

All the very best,
Emily

Rated 5 out of 5 stars

Easy process to order the kit.

Easy process to order the kit.
Plenty of updates on the progress of the order
Convenient pick up and drop off point.
Easy to pack back up and return.
Confirmation that all was in good order, and quick refund of the deposit.

July 22, 2025
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Reply from Try the Kit

Thanks for posting a review Michael. I am so pleased to hear that you found the service easy to use and that you were able to take advantage of our click and collect stores for pick and up and drop off.

All the very best,
Emily

Rated 5 out of 5 stars

Good service

The kit was delivered and collected promptly. It was in a good order and had everything I needed to try it out.

July 15, 2025
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Reply from Try the Kit

Thanks for reviewing our service. I hope your test of the R7 went well!

All the very best,
Emily

Rated 5 out of 5 stars

Very simple and hassle free

Very simple.
Get the kit delivered, used it and was collected on the last day.

Comes in flight case with tagged cable ties so transit issues you needn’t worry.

Flight case also useful for transport to and from events so may as well use.

Kit came in pristine condition.

July 9, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review. I am glad to hear that you found the service hassle free and that the equipment was packaged well. I hope you enjoyed testing the Lumix S 24-105mm!

All the very best,
Emily

Rated 5 out of 5 stars

Brilliant service

Brilliant service, delivery and collection was all on time, what a great way to try different cameras before committing to buying them. Deposit came back into my bank account in full 6 days after items were collected and checked by the team.

July 10, 2025
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Reply from Try the Kit

Thank you for taking the time to review our service. I hope your trial of the R6 II helped narrow down your next equipment purchase.

All the very best,
Emily

Rated 5 out of 5 stars

Brilliant services

Brilliant services

July 2, 2025
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Reply from Try the Kit

Thank you for posting a review. I hope you enjoyed your trial of the R5 II and lenses!

All the very best,
Emily

Rated 5 out of 5 stars

A great way to try before you buy

A great way to try before you buy. Quick convenient delivery and collection - deposit refunded quickly too. would 100% recommend this to other Canon users.

June 27, 2025
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Reply from Try the Kit

Thank you for taking time to post a review Susan. I am so glad to hear you would recommend our services!

All the very best,
Emily

Rated 5 out of 5 stars

Flawless experience and the equipment…

Flawless experience and the equipment worked very well. I'm glad I had the trial because I'm now going to go ahead and make a purchase - I would have been apprehensive otherwise before committing a lot of money.

I would definitely recommend.

July 3, 2025
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Reply from Try the Kit

Thanks for taking the time to post a review. I am glad to hear you found your trial of the R6 II useful, and I hope you are enjoying your new camera!

All the very best,
Emily

Rated 5 out of 5 stars

Weekend trial of r5 mark ii

Great customer service and well organised. The kit I tried (R5 mark 2) was delivered promptly and in perfect condition. The camera itself was superb and well worth trying! The autofocus tracking was particularly impressive.

June 25, 2025
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Reply from Try the Kit

Thank you for your review Jon! I am delighted to hear that you enjoyed testing the R5 II!

All the very best,
Emily

Rated 5 out of 5 stars

Excellent service

The lens was delivered early and collected in the designated time slot. Everything was made easy and straight forward.

July 2, 2025
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Reply from Try the Kit

Thank you for posting a review. I am pleased to hear you found the service easy to use, and I hope it helped narrow down your next equipment purchase.

All the very best,
Emily

Rated 5 out of 5 stars

Great service

Great service well worth trying before you buy.

June 24, 2025
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Reply from Try the Kit

Thanks for taking time to write a review James. I hope you enjoyed your trial of the R5 II!

All the very best,
Emily

Rated 5 out of 5 stars

Such excellent program

Such excellent program. Very efficiently run, and a great help in making important decisions

June 24, 2025
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Reply from Try the Kit

Thanks for your review Tom! I am glad to hear you enjoyed using the service and hope it helped with your decision making!

All the very best,
Emily

Rated 5 out of 5 stars

Brilliant service

Brilliant service whole process went very smoothly

June 25, 2025
Try the Kit logo

Reply from Try the Kit

Thank you for taking the time to write a review. I am delighted to hear everything went smoothly.

All the very best,
Emily

Rated 5 out of 5 stars

Brilliant service.

Brilliant service. Communication was excellent. Have changed camera recently and being able to try out lenses will help me to confirm which ones I really need. Thank you so much for your help.

June 20, 2025
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Reply from Try the Kit

Thank you for your review Heather. I am glad to hear the service has helped you narrow down which lenses to purchase.

All the very best,
Emily

Rated 5 out of 5 stars

Excellent service.

Excellent service. Helped me to make an informed decision. Purchased both camera and lens. Would definitely recommend.

June 18, 2025
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Reply from Try the Kit

Thank you for your review. I am so delighted to hear that you found the trial useful and have gone on to purchase both the camera and lens! I hope you are enjoying them!

All the very best
Emily

Rated 5 out of 5 stars

Such a great way to try out kit

Such a great way to try out kit! Everything comes delivered well packed in amazing condition and it's so easy to send back with all the packaging and labels included. I got my deposit back quickly too. Highly recommend!

June 17, 2025
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Reply from Try the Kit

Thank you for taking the time to review our service! I am glad to hear you could recommend us.

All the very best,
Emily

Rated 5 out of 5 stars

Can't praise you enough an absolutely…

Can't praise you enough an absolutely great service that gave me 2 days with a brilliant lens that I used to photograph kingfishers and birds at a nature reserve. Extremely easy process the lens was dropped off on time and picked the same. I've now hired another lens to try in July. It is going to make a new purchase a lot easier too having used the lens.

June 17, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review John! It's great to hear that you enjoyed testing the equipment at the nature reserve!

All the very best,
Emily

Rated 5 out of 5 stars

Excellent experience with Try the Kit

Excellent experience with Try the Kit, I borrowed a very expensive lens to test over a weekend to coincide with an osprey shoot my son had bought for me. The lens was delivered as arranged (I could have had it for an extra day but I was unavailable for the delivery), the lens a Canon 100-300mm f2.8 was perfect in every way and the best lens for the shoot. Collection was good, although slightly worrying that the return address supplied in the box was different to the one the courier had (although his address was the same as on the emails from Try the kit, I did try to call them but had no response) The lens however was delivered back safely and I was kept updated on it’s return and refund of the substantial deposit. I would definitely use them again to try out expensive lenses before committing to buying them.

June 10, 2025
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Reply from Try the Kit

Thank you so much for taking the time to review our service Neil. I am delighted to hear that you enjoyed putting the Canon RF 100-300mm through its paces!

Apologies for the confusion with the collection address. Due to the value of the lens that you were trialling, we organised a dedicated courier to cover the delivery and the collection, rather than our usual overnight courier service. Unfortunately, we managed to leave one of the Parcelforce return labels in the case, which displays our local courier depot address rather than our own, hence the confusion! Thank you for querying it at the time.

All the very best,
Emily

Rated 5 out of 5 stars

Amazing service! Very convenient, straightforward and helpful

Really happy with this service. It’s been so helpful being able to try out kit first to help with my decision. I wish this was a permanent service offered! The staff were really helpful answering my questions. The experience was straightforward. I received the kit the day before all in good working order. I loved the equipment and I will be making a purchase. Sent everything back (they provide you with the packaging and labels) and received my deposit a couple days later! 👏 thanks again TryTheKit :)

May 23, 2025
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Reply from Try the Kit

Thank you for taking the time to post a review. I am glad to hear you enjoyed using the service and testing the kit. We have no plans to stop the service anytime soon, so hopefully you can trial another item soon!

All the very best,
Emily

Rated 5 out of 5 stars

Efficient

Easy, efficient and smooth service.

June 9, 2025
Try the Kit logo

Reply from Try the Kit

Thank you for your review. I am happy to hear you found the service easy and efficient!

All the very best,
Emily

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