Based on other reviews, it seems I wasn’t the only one experiencing a lack of shipping updates. I ordered two sweatshirts and initially only received the order confirmation, followed by automate... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don’t ever order from here. Im almost positive it’s a scam. It’s been weeks and the ONLY email alert I got about my package was the initial order confirmation. Since then I’ve gotten zero updates. I w... See more
This is the second order my husband and I have gotten from Trzn Studios. Despite living in Australia, the shipping didn’t take too long and customer service were fantastic. The products themselves... See more
After searching for weeks online trying to find a decent anime merch / clothing supplier I found TRZN and they did not disappoint! The quality of the clothes are brilliant, it feels thick and isn't s... See more
Company details
Written by the company
Designed by anime fans for anime fans.
Contact info
London, United Kingdom
- support@trznstudios.com
- trznstudios.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing product
Amazing product amazing materials and craftsmanship!
5 stars-only downside was that the…
5 stars-only downside was that the tracking # was not updating so I didn’t know where my order was in transit. However, when reaching out and emailing the company they were able to update the tracking and let me know where my order was. Great product & service!!
Ran into shipping issues due to the…
Ran into shipping issues due to the carrier, but I was assisted by the business to get the package. They were responsive and helpful. Quality of product is amazing as per usual
The ordering process was great and when…
The ordering process was great and when the items finally arrived they fit perfect and we were pleased. The delivery took much longer than we anticipate. Was a Christmas gift and arrived after the New year.
Shipped very fast
Shipped very fast, shirt came like it showed in the description. Very Awesome quality, and AWESOME design. Feels like love was made to create this shirt. Hope people can admire and appreciate the art as much as I am. Doesn’t feel cheap. Feels like the Quality. BUT THE QUALITY is there. Love my new shirt
Don't order, scam company
I ordered on November 25th and have still yet to get my order. I contacted them say that I did not have my order and they sent me a picture from their courier that said it was delivered. When I informed them that the door pictured was not the correct address, they told me that it was not their fault. I even got a letter from their delivery courier that stated that the order was not correctly delivered that advised them to refund or resend the order, since sending this letter I have been ghosted by the company. As of writing this there are 4 emails and two instagram direct message that have no been replied to.
During the entire 4 week process of communicating with "Sam" from their support team and their Instagram support team, I never once asked for a refund, I stated time and time again that all I wanted was for them to reship the order to the address that I had put for my order and receive the goods that I paid for in our contract of sale. All they had to do was file a dispute with the mailing provider to get an insurance claim back and then reship my order, but they have my money already so they don't care. This has lead to me starting a dispute with my card provider, and the letter from their carrier (UniUni) as well as the emails where TRZN admit that it was delivered to the wrong address have been submitted as evidence.
Long story short, don't order from this company. It's an absolute scam.
Great shirts great quality prints
Amazing quality
Amazing quality, if you’re ordering from the US, it will take a a little while to get there but great communication on the tracking process. The quality is perfect, thick and hardy shirt. Love it
Product was very well made
Product was very well made. High quality
Shipping is a lot longer than expected
The shirt looks very good! The print is a little more blurry than I expected, and the shipping took a whole lot longer than what was supposed to, even after I paid for express shipping.
The quality of my purchase is top.
The quality of my purchase is top.
Received my order in a reasonable amount of time.
THE best hoodie ive ever gotten…
THE best hoodie ive ever gotten especially since i can never find good berserk merch love it!!
Top is great
Top is great! Fits amazing, went to my normal fitting and it’s a great size (6’2 got large)
Putting in a new order!
Delivery took a little long but my…
Delivery took a little long but my shirt and hoodie are exactly as it was shown on the site. I’ll definitely be buying again.
Waited three weeks, got sent the wrong size!
Spent extra money for 3 day shipping. Items arrive three week later. Had ordered two size large tee shirts, really cool designs, very authentic. The problem is, these shirts are massive. They look "XXL" even though they are labeled "Large" on the tag. Far too big to wear. My son is 6 foot 205 and looks like he's wearing a dress in these tee-shirts. They are unwearable.
Great for under 25's
Easy to order, great selection of choice, good quality and a reasonable price. Updates on order satisfactory.
Will use again, recommended.
Amazing Shirts, Great Quality
Amazing shirts! We've ordered twice from Torazen now and my husband LOVES their shirts! Super comfortable, great designs and perfect fit. We will definitely be buying more again soon.
I am thoroughly impressed with my…
I am thoroughly impressed with my recent purchase! The delivery arrived within a reasonable timeframe, and I'm delighted with the excellent quality of the clothing. The product exceeded my expectations, and I'm grateful for the outstanding service. Thank you!
Your sizing is not accurate
Your sizing is not accurate. Your Excel is smaller than an American large shirt. Your pant sizes are way off. And honestly your customer service is very lacking in communication. I wasted $200 sadly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








