TurboTenant Reviews 

609
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the platform's user-friendly interface and intuitive design, making property management straightforward and efficient. Many highlight the ease of creating listings, screening tenants, generating leases, and collecting rent, saving significant time. The service is frequently described as on point, with people appreciating comprehensive tools that manage the entire rental lifecycle seamlessly. However, some customers also noted concerns regarding application fees, mentioning instances where they paid for properties already rented or for listings that were misleading, and some applicants reported being charged directly for fees they believed the landlord should cover.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform user-friendly, intuitive, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its user-friendly interface and ease of... See more

Application

Users describe positive interactions with the app, finding it to be a very helpful tool for organizing... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the seamless tracking of tenant... See more

Service

Customers had positive experiences with service, with many reviewers finding it to be a great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend!! Seamlessly tracks tenants payments, auto-generates late fees, auto "bugs" my tenants until they pay!! It's super easy to edit/delete late charges etc. They even collect the rent for... See more

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied

Rated 5 out of 5 stars

TurboTenant is extremely easy to use. I’m using it for past one year. I was able to create new lease and extend the existing lease easily in minutes. The document looks very well organized in sections... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

609 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(609)

236 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

You keep forgetting my bank account…

You keep forgetting my bank account information every month so it charges me an extra 20 dollars to pay my rent. I've talked to customer service and nothing worked. I wish I could go back to the good old days where you could just pay in cash and be done with it.

April 1, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi there, Jeff.

We understand how frustrating unexpected fees can be. In some cases, bank accounts connected through a login may require periodic re-authentication due to security requirements set by the financial institution. When that step isn’t completed, payments may default to a card, which can include processing fees.

To help avoid this going forward, we recommend linking your bank account manually instead of through a bank login, which typically prevents these re-authentication interruptions.

We’ve also followed up with you directly via email so we can walk through this together and make sure everything is set up correctly moving forward!

Rated 5 out of 5 stars

Works great so far

Works great so far. Lots of very nice features. They have some security measure that if left uncompleted, will lock you out. The team seemed to be responsive and polite, though.

April 1, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the review, Paul! Glad you’re enjoying the features so far. Our security measures are designed to keep your account safe, and we’re always here if you need a hand. We appreciate the kind words about our support team!

Rated 5 out of 5 stars

Fast n reliable

Fast n reliable

March 30, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for sharing this! Keeping things quick and dependable is what we’re all about.

Advertisement
Rated 5 out of 5 stars

Easy Peasy

Easy Peasy lemon squeezy

March 30, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

This made us smile, thank you! Glad TurboTenant is keeping things easy.

Rated 5 out of 5 stars

Easy Site To Manage

The site is easy to manage as a landlord. The best thing is the valuable information it provides. If you subscribe to the upgraded services, you can list your property on multiple sites, and they do all the work. I also like the reminders they email you once you schedule a showing. So far, I am very pleased with the site.

March 2, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the kind words! We’re really glad TurboTenant is making things easier for you, from listings to showing reminders. We appreciate you being here!

Rated 1 out of 5 stars

I disliked the amount of control you…

I disliked the amount of control you have in seeing the finished lease. I do not believe their forms match the Colorado Commission. They spent more time trying to sell all their fees and I disliked how they interacted with my tenants.

March 26, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for sharing your feedback and we’re sorry to hear this was your experience. Our lease forms are designed to align with Colorado requirements, but we understand how important it is to feel confident in the final document. We’d really like to look into this further, but we weren’t able to locate an account with the details provided. Please reach out to us at support@turbotenant.com so we can take a closer look and help!

Rated 5 out of 5 stars

Very useful tool when managing…

Very useful tool when managing different properties with multiple tenants.

Highly Recommeneded.

March 25, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you, Humberto!

We’re so glad TurboTenant is helping you stay organized across your properties.

We appreciate the recommendation, and please let us know if there is anything we can assist with in the future!

Advertisement
Rated 1 out of 5 stars

Thieves

Their Faulty program removed money from my account for an apartment I wasn't applying for I then had to pay twice so the landlord I was applying for got my application in time now they wont refund me for their program removing money for an apartment I did not apply for I've sent them multiple messages and im just being told they dont offer refunds. They would rather me give them a bad review than give me back my 45.00. They lost my business and if you do choose to work with them just watch your bank account they like to steal.

March 16, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi Kerri,

We understand how this situation could feel frustrating. After reviewing your account, we can see that two separate applications were submitted to different rental properties, which resulted in two charges.

We’ve reached out to you directly via email to help clarify and assist further. Please feel free to connect with us there.

Rated 1 out of 5 stars

I was trying to co-sign for someone and…

I was trying to co-sign for someone and I found out from the landlord that they do not accept co-signers I told the employee at TurboTenant that and he sent me an application to fill out and said they would take are of this issue. Then the landlord called me and told me the same thing again so I was charge $55.00 and mislead from the employee and I cannot co-sign. Of course there is no refund, good way to rip people off.

March 20, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Thsnks TurboTenant

TurboTenant,
Made it easy for a regular person like me to perform duties that a landlord needs to do. Accept payments, pre-made rental agreements that can easily be modified to fit your needs and keeps records.
Thanks TurboTenant
Frank G.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

I manage a property 9 hours away from…

I manage a property 9 hours away from me using turbo tenant. It gives you a sense of professionalism and it draws up a lease agreement in seconds. Definitely recommend

March 19, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

Turbo Tenant is an excellent program…

Turbo Tenant is an excellent program with excellent service support.

March 17, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Easy effective

Easy effective for property management

March 17, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Advertisement
Rated 5 out of 5 stars

Very easy to publish with turbo tenant .

Very easy to publish with turbo tenant .

March 16, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 5 out of 5 stars

Super easy to use App

Super easy to use App, great platform set up. not complicated to use.

March 12, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

Rated 5 out of 5 stars

Turbo Tenant makes rental property…

Turbo Tenant makes rental property management easy and simple for me . The platform is very convenient making lease agreements generation and signing a lot of easier. This is a great tool for landlords.

March 12, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look