TurboTenant Reviews 

609
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the platform's user-friendly interface and intuitive design, making property management straightforward and efficient. Many highlight the ease of creating listings, screening tenants, generating leases, and collecting rent, saving significant time. The service is frequently described as on point, with people appreciating comprehensive tools that manage the entire rental lifecycle seamlessly. However, some customers also noted concerns regarding application fees, mentioning instances where they paid for properties already rented or for listings that were misleading, and some applicants reported being charged directly for fees they believed the landlord should cover.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform user-friendly, intuitive, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its user-friendly interface and ease of... See more

Application

Users describe positive interactions with the app, finding it to be a very helpful tool for organizing... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the seamless tracking of tenant... See more

Service

Customers had positive experiences with service, with many reviewers finding it to be a great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend!! Seamlessly tracks tenants payments, auto-generates late fees, auto "bugs" my tenants until they pay!! It's super easy to edit/delete late charges etc. They even collect the rent for... See more

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied

Rated 5 out of 5 stars

TurboTenant is extremely easy to use. I’m using it for past one year. I was able to create new lease and extend the existing lease easily in minutes. The document looks very well organized in sections... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

609 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(609)

236 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Platform for Independent Landlords & Creative Rental Marketing

TurboTenant has been a very smooth and effective platform for us at ProspeRun while helping market and manage rental opportunities. The application process is clean, user-friendly, and makes communication between landlords and tenants much easier. We especially appreciate how quickly listings can be posted and shared across multiple channels.

As a growing community-focused brand, we’ve been using tools like TurboTenant alongside our real estate and networking efforts to help connect quality tenants with property owners in a more personal and relationship-driven way. The platform has helped simplify everything from inquiries to screening and lease coordination.

One thing we value is that it allows smaller independent landlords and entrepreneurs to compete professionally without needing a huge property management company behind them.

If you are a landlord looking for help getting your property rented, marketed, or exposed to reliable working professionals and active community networks, feel free to connect with us through ProspeRun. We are always looking to partner with property owners and help bring more visibility to available rentals.

Overall, great experience so far — efficient, modern, and practical for today’s rental market.

May 17, 2026
Unprompted review
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Reply from TurboTenant

Thank you for the detailed feedback and kind words, Giovanni! We’re glad TurboTenant has been a valuable part of your workflow and community-focused efforts at ProspeRun. Helping landlords market properties, connect with quality renters, and simplify the rental process is exactly what we aim for.

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Rated 5 out of 5 stars

Love it

Love it, have been using it for years and love it, so do my renters

May 17, 2026
Unprompted review
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Reply from TurboTenant

Thank you, Diego! We really appreciate your support over the years and love hearing that both you and your renters are enjoying TurboTenant.

Rated 3 out of 5 stars

OFF TO A FRUSTRATING START WITH TT - SPAMS and strange inquiries

Set up and bank linking (as landlord) was simple, and it is free (for the basic version) but I was inundated with DOZENS of SPAM calls as soon as I joined, which was surprising and very disappointing. I would have much rather paid another service and not had the time wasted for each of those calls.

Also, they are sitting on our first check (it was paid to us on the 1st of the month - it is now the 16th), collecting interest on it, and I had to answer calls from this in order for it to be released. Of course, their call was intertwined with the dozens of SPAM calls I was receiving. When I finally called them back, the rep told me they were curious about the name of the tenant and if we were related. I will be searching for a new service. Check held for two weeks until I called their customer service rep and explained the tenant's name? This almost feels like discrimination.

May 16, 2026
Unprompted review
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Reply from TurboTenant

Hi Holly - thank you for taking the time to share your experience and we’re sorry to hear about the frustration this caused.

We have not received other reports of users experiencing spam calls related to TurboTenant, though having a phone number included on a public listing can unfortunately sometimes lead to unwanted outreach.

Regarding the payment review, we do have a team dedicated to reviewing certain transactions as part of our efforts to maintain the security and integrity of the platform for all users. We understand how delays or verification questions can feel frustrating, especially when communication is missed among other incoming calls, and we appreciate you working with our team to complete the review.

We’d really like the opportunity to look into your experience further and better understand what happened. Please reach out to support@turbotenant.com with attention: Feedback Team so we can follow up directly!

Rated 5 out of 5 stars

Problems with their platform again...

its ok if you are screening tenants from USA and not oversees.

May 9, 2026
Unprompted review
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Reply from TurboTenant

We’re sorry for the frustration here, Denis. To keep our users and platform safe, we have protocols that may trigger account reviews in certain situations. We understand the timing can be disruptive, and we’re reaching out to you directly to investigate and help resolve this.

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Rated 5 out of 5 stars

Turbotanant has really!

Turbotanant has really helped me get my units rented in a professional manner.

May 13, 2026
Unprompted review
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Reply from TurboTenant

Thanks for the kind words, Andy! We’re happy to hear the platform is helping you present and manage your rentals more professionally.

Rated 5 out of 5 stars

Easy to list Properties

Easy to list Properties

May 9, 2026
Unprompted review
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Reply from TurboTenant

Thank you! Making it easy to list and get your properties out there is exactly what we aim for.

Rated 5 out of 5 stars

Avoid cost of management company

Used to use a management company that took a big chunch of the rent and did very little once the tenant was found except collect and deposit the rent. I usually had to compare price of repairs myself to avoid their “experts”. Turbo tenant lets tenants know when rent is due and when they are late. Rent is deposited for you. I was able to screen and find my own tenant saving me a months rent commission to the management company. I only rent out one home but this totally works for me. Their support is great. They even provided video explanations and follow up emails.

May 9, 2026
Unprompted review
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Reply from TurboTenant

Thank you so much for sharing this! We’re glad TurboTenant is helping you stay in control while saving on management costs. It’s great to hear the tools and support, especially the videos and follow-ups, have made a difference for you.

Rated 1 out of 5 stars

Bank account linking problems

During the signup process, there was an error while linking my bank account, which meant my only option for paying my deposit was through my credit card with TurboTenant's 3.49% processing fee. To avoid this I had to manually exit the signup process after creating a username and password, then log back in to finally link my bank account without issue. How many people won't get that far and end up paying an unnecessary fee due to a broken linking process?

Then I set my rent on autopay, but when the bank connection expired I didn't even get any notifications from TurboTenant, which made me miss two payments. My landlord was chill about it and gave me time to fix the issue, but other renters won't be so lucky.

May 9, 2026
Unprompted review
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Reply from TurboTenant

We’re sorry to hear about this experience, it sounds frustrating. In some cases, bank connections need to be re-verified due to changes with your bank’s security settings like password updates or 2FA, which can interrupt payments. We know that’s not ideal, and we’d love to help make this smoother for you. Please reach out to support@turbotenant.com and our team will work through this with you.

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Rated 5 out of 5 stars

I was extremely impressed with this service!

I was extremely impressed with all the quality responses that I received very quickly as well as all the services that you offered to complete the rental. Just a great experience that I would recommend to anyone interested in renting any type of living quarters.

May 2, 2026
Unprompted review
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Reply from TurboTenant

Thank you so much, Peter! We’re glad you had such a great experience and that the quick responses and full set of tools helped you get everything done smoothly. We really appreciate the recommendation!

Rated 5 out of 5 stars

turbo tenant is a excellent choice for…

turbo tenant is a excellent choice for rental property management. Does the job. Gets it done right . Sold my units. When I'm ready to get back in I'm going with Turbo Tenant > You should too, > JP DeSantis

May 1, 2026
Unprompted review
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Reply from TurboTenant

Thank you, JP! We really appreciate the kind words. Glad TurboTenant helped get the job done, and we’ll be ready for you whenever you jump back in!

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Rated 5 out of 5 stars

Brian was tremendously helpful to…

Brian was tremendously helpful to answer all my questions and to direct me around the site to properly write my lease. He had great patience and knowledge.
Thank you Turbo Tenant!!

April 29, 2026
Unprompted review
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Reply from TurboTenant

Thank you for the kind words, Desiree! Having a knowledgeable, patient team ready to help is something we care deeply about. We’re so glad Brian was there for you every step of the way.

Rated 5 out of 5 stars

New to TurboTenant, so far I like it!

I like all the features/services that are available. The marketing service really is fantastic. I feel TurboTenant pushes the listing out to many high traffic sites.

April 18, 2026
Unprompted review
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Reply from TurboTenant

Thank you so much! We’re glad you’re getting value from the features and especially the marketing tools. Love hearing the listing syndication is helping get your property in front of more renters!

Rated 5 out of 5 stars

TurboTenent the best Landloard management great tool.

I’ve been testing TurboTenant as a small landlord managing multiple properties, and overall it has been a very helpful tool for organizing operations.
What I like the most is the centralization — having applications, lease documents, set charges, payment tracking, and communication in one place makes day-to-day management much easier. For independent landlords who don’t have a full system in place, this brings a level of structure and professionalism that’s hard to achieve manually.
The platform is especially strong for:
Collecting and organizing tenant applications
Managing leases and documentation
Tracking payments and generating records
Keeping communication organized
Cash flow tracking and deeper financial insights are limited, so I still rely on my own system for that. Also, while the platform is very functional, some areas of the interface could be more intuitive and streamlined.
Overall, I would recommend TurboTenant to small and mid-size landlords who want to bring more organization and structure to their process without overcomplicating things.
It’s a solid tool — especially when used as part of a broader system rather than the only solution.

March 1, 2026
Unprompted review
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Reply from TurboTenant

Thank you for the detailed review and recommendation! We’re thrilled TurboTenant has been a helpful tool for managing your properties and streamlining day to day operations. We also appreciate your feedback on cash flow tools and the interface. Hearing this directly from landlords helps us continue improving the platform.

Rated 5 out of 5 stars

Great a-listing page

I posted my listing with ease and free of charge. Turbotenant is a great site.

August 21, 2025
Unprompted review
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Reply from TurboTenant

Thank you so much! We’re glad listing was easy and that TurboTenant has been a great experience for you.

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Rated 5 out of 5 stars

Its a great service

Its a great service. I am on my 3rd year. Technology platform is impressive. It takes the hassle out if managing real estate. The more tenants you have the more you need this. Recommended.

April 15, 2026
Unprompted review
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Reply from TurboTenant

Thank you so much! Three years with us means a lot. We’re glad the platform is helping take the hassle out of managing your properties.

Rated 5 out of 5 stars

The service is on point

The service is on point. They market your apartment at several platforms. This helps to get leads and quickly begins to follow up with questions to vet and an application process that is simple to potential tenants. I have used them for over 10 years now. Thank you Turbo Tenant for a service well done!

April 15, 2026
Unprompted review
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Reply from TurboTenant

Wow, 10 years with us, thank you! That truly means a lot. We’re so glad the marketing and screening tools have helped you find great tenants and keep things moving smoothly.

Rated 5 out of 5 stars

I love that I can call customer service…

I love that I can call customer service and there is always a super helpful person ready to help. The leases are great and I love how everything is on one site.

April 12, 2026
Unprompted review
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Reply from TurboTenant

Appreciate this, thank you! 🙌 Our support team works hard to be there when you need it, so it’s awesome to hear that came through. Glad the all-in-one experience is working for you!

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