Turno Reviews 1,607

CARLY was fanstastic, as usual

Sunny was amazing! very helpful as well the app is very smooth in process.

Ruby was quick to resolve our issue and communicated very clearly. She was also receptive to customer feedback which kept me loyal as a customer to continue using this product.

Adam was extremely helpful got me the information I needed to get what I needed figured out.

good custommer support! Vincet helped very fast

I have been using Turno for many years and found the system works seamlessly. The cleaning company, that I choose to use, keeps me informed as to when they accept projects, performing the cleaning and reports on the status of my vacation home when guests depart. Staff at Turno, specifically Faye, have been wonderful in walking me through my specific needs on the platform. As an Airbnb host I recommend that others check out the services.

Claire was very quick with her responses and was able to help me connect with a new client!

Great experience with Jules on the Turno support. She was helpful, patient, and explained everything very clearly, resolving my issues. Definitely 5 stars!

I have been using Turn for cleaning services for about 6 months now and the process is very smooth, easy to use and integrate with my PMS. Also the Turno Support Team is responsive and quick to answer any questions or solve any problems. Sophie helped me recently and she did a great job.

Excellent, no problems

I can't say enough good things about the Turno team. Riley and Carly have been incredibly helpful—always responsive, knowledgeable, and genuinely invested in helping me find solutions quickly. Faye has also been a huge support and is always a pleasure to work with.

Honestly, everyone I've interacted with at Turno has been polite, professional, and eager to help. It's clear that customer service is a major priority for the company, and it truly shows in every interaction.

As a host, having reliable support makes a huge difference, and the investment in Turno has been absolutely worth it. The platform is great, but it's the people behind it that really set it apart. Highly recommend!

I like it, thank you

Juniper was knowledgeable and quick to help me.

I had a simple question and was quickly responded by customer service agent.

Jules was amazing and she fixed my issue right away. She deserves 10 stars😊

I was able to reach a human quickly to help resolve my issue. That's important when too many platforms are relying on unhelpful AI. Emma resolved my issue quickly and easily :)

Sunny gave clear instructions. Very helpful. Great customer service.

Adam was great—he explained everything clearly and assisted me with everything I needed.

Faye from Tono was wonderful. I reached out needing help with changing a few things on my account and she was able to get it done in no time turn out is super user-friendly and I highly suggest it to other Airbnb host. Thanks for helping.

Adam was a great representative. He assisted me in all of the issues that I had through the app and helped me understand better what I was doing. Thank you so much. I appreciate it. And I'm giving a five-star rate for being so caring.