Turno Reviews 1,610

Faye from Tono was wonderful. I reached out needing help with changing a few things on my account and she was able to get it done in no time turn out is super user-friendly and I highly suggest it to other Airbnb host. Thanks for helping.

Adam was a great representative. He assisted me in all of the issues that I had through the app and helped me understand better what I was doing. Thank you so much. I appreciate it. And I'm giving a five-star rate for being so caring.

I love the human customer service! Quick, friendly, and efficient! Thanks, Jules!

Ugo was very kind and helpful, thank you

Vance helped me with my questions promptly and got everything handled that I needed help with.

I had a very positive experience with Turno support. Carly was extremely helpful, professional, and responsive throughout the process. She clearly explained the steps, kept me updated, and promptly assisted with resolving my refund request.

I especially appreciate Carly’s excellent communication and dedication to customer service. Thank you, Carly, for making the process smooth and stress-free.

Highly recommended!

Richard was a big help! Thank you, Richard, for resolving our issues so quickly!

Carly helped me through the process of scheduling my calendar and the way manual works! I'm new at this and she was very helpful and fixed the problems I CREATED!!
Thanks to CARLY...I am learning!!

Great company, and the support I received from Vance was top notch! I came with a concern and he quickly addressed and fixed the issue.

I’m a professional operator with the highest overall ratings in an urban market with 130 units. When it comes to software that’s handling your operations, it’s not only about the effectiveness of the program you’re using, but the support you receive. My team made a mistake and Jules was very helpful in getting that rectified. Turno support- hands-down the best support I have ever encountered.

I don't usually write reviews but the customer services I experienced from Turno is world class. I was helped by CARLY and she is a absolute rockstar. She was able to get all of my issues addressed like helping me get my business license verified, get my profile bio changed and helped me add pictures. I wish every company had service like this!

Thalia was very professional and the problem was resolved very quickly, deserves the 5 star

Ugo one above and beyond to extend his assistance assistance in the issue I was having. This is an excellent representative you'd be lucky to have him working on your team.

We have started using Turno this month and thought we had secured a cleaner. Well on the day of the cleaning she did not show and we have to reach out to support for assistance since our back up was also not available. Faye helped walk us through the process and got us up and running again‼️
What are stressful experiences can be made less so with great support. Thank you Turno!

Marshall was a great help. He was super fast, and very polite.

Adam was great! Super patient! And helped with a technical issue, with reconnecting my calendar and syncing to my channel manager. He followed up to make sure I was able to reconnect, and was friendly along the way!

They always are efficient

Faye was very knowledgeable and was able to fix my issues quickly.

Turno has been a brilliant app to simplify communication with my housekeepers! Such a huge time saver, and it makes accessing all the information super simple for them. I recently had a syncing issue and Adam helped me resolve it and gave me some tips to manage my listings cane calendar. The service is consistently great with their tech support!