Turtle Mortgages Reviews 

84
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and proactive in guiding first-time buyers smoothly through the entire complex mortgage process. The overall service is consistently described as professional, transparent and efficient, successfully turning what could otherwise be a very stressful situation into a seamless journey. Some reviewers were happy with the intuitive digital onboarding systems and the valuable assistance provided regarding additional insurance options. Furthermore, consumers deeply appreciate the continuous communication, reassurance, and reliable advice offered by the team long after the initial arrangements are finalized. People also noted brokers went above and beyond to find the best deals.

What people talk about most

Staff

Users describe profound satisfaction and delight when working with the staff, frequently highlighting their... See more

Service

Customers had great appreciation for the service, expressing strong satisfaction with the seamless and... See more

Customer service

Reviewers highlight deep satisfaction with customer service, consistently praising responsive agents who... See more

User experience

People report positive experiences with user experience, highlighting smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Turtle Mortgages provided us with an outstanding service and walked us through every step of our re-mortgage. Being self employed, running a limited company, makes things a lot more complicated but... See more

Rated 5 out of 5 stars

We had such a fantastic experience with our Turtle Mortgages. As first-time buyers, the whole process felt overwhelming at times, but Liam was incredibly considerate, patient, and supportive throughou... See more

Company replied

Rated 5 out of 5 stars

Liam has been absolutely amazing. My partner and I are self-employed, and I’d been on maternity leave for a year, so the process wasn’t straightforward. We were desperate to move back to our hometown,... See more

Company replied

Rated 5 out of 5 stars

Liam was incredibly helpful all throughout, as a first time buyer this was invaluable! Always there to help with any questions through the whole process, will always recommend him to others and will b... See more


Company details

  1. Mortgage Broker

Written by the company

No fees, no hassle, just peace of mind. Hatched in 2024, we're all about making mortgages stress-free. #MortgagesMadeZen 🐢


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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4.9

All reviews

(84)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t recommend highly enough

We worked with Liam on our recent house purchase and from start to finish he was a delight to work with. The initial call that was held was extremely informative and Liam was helpful and responsive throughout. He made what was an extremely stressful and confusing process very straight forward and kept monitoring the rates even after the mortgage had been arranged to see if he could get us a better deal before we completed.

Couldn’t recommend highly enough and will most certainly be using him again in the future once our current deal runs out.

September 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience, super helpful and friendly

Liam was incredibly helpful all throughout, as a first time buyer this was invaluable! Always there to help with any questions through the whole process, will always recommend him to others and will be using in the future when i move. Steve was also very supportive helping me get income insurance, something In wouldn’t have even thought about on my own. Can’t recommend them more.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Turtle Mortgages provided us with an…

Turtle Mortgages provided us with an outstanding service and walked us through every step of our re-mortgage. Being self employed, running a limited company, makes things a lot more complicated but Liam was there to answer every question and guide us through the application process.

Liam at Turtle Mortgages was recommend to us by a friend are very glad we used him and would highly recommend. Plan to use them in a couple of years when we need to remortgage again.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very well explained

Very well explained, quick responses and made the whole process feel smooth. 10/10 will come to these guys for mortgage renewal.

August 21, 2026
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Rated 5 out of 5 stars

Very happy with Turtle Mortgages…

Very happy with Turtle Mortgages services.
Took allot of stress out of life.
Always answered the phone promply.
Achieved amazing interest for my new mortgage.
Many thanks
Ken

August 3, 2026
Unprompted review
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Reply from Turtle Mortgages

Ken, thank you. Buying or remortgaging a home is stressful enough without having to chase your broker around, so being someone you could always get hold of matters to us. Really made up the new mortgage worked out the way it did. Look after yourself, and don't be a stranger if you ever need anything!

Rated 5 out of 5 stars

Liam and the team were fantastic

Liam and the team were fantastic, from someone who knew nothing about the world of mortgages Liam took us through everything step by step, and towards the end of the process found a better deal for us, I couldn’t recommend him more!

August 6, 2026
Unprompted review
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Reply from Turtle Mortgages

Eden, this means a lot, thank you. You came in feeling like you knew nothing, and look at you now with the keys in hand! Taking people through it bit by bit is the part of this job we love most, and getting you a better deal near the end was the cherry on top. Wishing you both so much happiness in the new place.

Rated 5 out of 5 stars

I can highly recommend Liam he was very…

I can highly recommend Liam he was very knowledgeable and friendly. Also the best thing is he didn’t charge a fee. Thank you Liam for your help.

July 23, 2026
Unprompted review
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Reply from Turtle Mortgages

Nicola, thank you, this really means a lot. Feeling looked after and never being handed a bill for it is exactly how I want everyone to leave, our advice is paid by the lender and never by you. Thank you for trusting us with something so important for you, and enjoy your home.

Rated 5 out of 5 stars

Highly recommend Turtle Mortgages!

Highly recommend Turtle Mortgages!

Liam and his team have made the whole experience incredibly easy from start to finish. From the very first conversation, they were professional, approachable, and always happy to answer any questions we had. They kept us updated throughout the process, explained everything clearly, and took away so much of the stress that usually comes with arranging a mortgage.

Their communication was excellent, and it genuinely felt like they had our best interests at heart every step of the way. Nothing ever felt like too much trouble, and they made what could have been an overwhelming experience feel straightforward and seamless.
I wouldn't hesitate to recommend Liam and the Turtle Mortgages team to anyone looking for a reliable, knowledgeable, and supportive mortgage broker. Thank you all for making the process such a positive experience!

July 14, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for such a lovely review! It was an absolute pleasure helping you through the process, and we're really pleased we could make everything feel straightforward and stress-free.

We really appreciate you choosing Turtle Mortgages and taking the time to share your experience. Wishing you all the very best for the future! 🐢🏡

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Rated 5 out of 5 stars

Excellent service for first time buyers!

As first time home buyers, Liam and Steve were incredibly helpful and delightful to work with to sort out our mortgage and insurance policies. Liam was very supportive throughout the ups and downs of our home search, and kept us up to speed on mortgage progress, with swift, regular communication. Steve managed to get us great insurance deals despite some complexities with our pre-existing conditions, and always communicated effectively. Cannot recommend enough!

July 16, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for the fantastic review! It was a real pleasure helping you both through the journey to buying your first home.

We're so pleased that both the mortgage and protection sides of the process went smoothly, and we'll make sure Steve sees your lovely feedback too.

Thank you for trusting us to be part of such an exciting milestone. Wishing you both every happiness in your new home! 🐢🏡

Rated 5 out of 5 stars

Liam was excellent

Liam was excellent, guided us through all the process and explained everything clearly. We were very lost as first time buyers, our first house option didn't go through and Liam helped us a lot with that. During the final house he managed to keep the original interest rate for us too, highly recommended.

July 10, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for the lovely review! It was a pleasure helping you through the process, especially after the disappointment of the first property not working out.

I'm really pleased we were able to keep everything moving with your new home and secure the original interest rate for you too.

Thank you for trusting Turtle Mortgages with your first home purchase, and wishing you all the very best in your new home! 🐢🏡

Rated 5 out of 5 stars

Good communication

Liam was very helpful and explained the process very clearly from the beginning. Also Acre was used which was helpful in tracking my purchase and submitting the necessary documents.

March 20, 2026
Unprompted review
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Reply from Turtle Mortgages

Thanks Lois. Clear communication from the start makes a real difference, so good to know it showed. Acre keeps everything in one place for tracking and documents, which takes a lot of the faff out of it. All the best in the new home!

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Rated 5 out of 5 stars

Thank you Turtle Mortgages!

We had such a fantastic experience with our Turtle Mortgages. As first-time buyers, the whole process felt overwhelming at times, but Liam was incredibly considerate, patient, and supportive throughout. He always took the time to explain everything clearly and made sure we fully understood each step, which really helped put us at ease. Every milestone and victory along the way was celebrated by Liam like it was his own, which made the experience feel so personal and genuine. He truly went above and beyond for us and was an absolute pleasure to work with. We honestly couldn’t have asked for a better advisor and will definitely continue to use his services when it’s time to remortgage. Highly recommend!

May 26, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for such an amazing review!

Helping first-time buyers through what can feel like a very overwhelming process is exactly why Turtle Mortgages was created, so this genuinely means a lot. It was an absolute pleasure helping you both and I’m so happy we could make the process feel clearer and less stressful along the way.

Buying your first home is such a huge milestone and seeing everything come together from start to finish is always special. Thank you again for trusting us to be part of it.

Wishing you both loads of happiness in your new home and I look forward to helping again when the time comes to remortgage!

Rated 5 out of 5 stars

Turtle Mortgages- 10/10

Liam and Steve were extremely helpful during the process of getting my my mortgage, advising me on each steps and also the latter end of insurances.

They were clear and concise, tailored their recommendations to me and my circumstances and made it a smooth and easy process. They also were on call to help for other matters.

Highly recommend!

May 24, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for the brilliant review!

It was a pleasure helping you through the mortgage process and making sure everything felt as smooth and straightforward as possible from start to finish. We know how important clear communication and tailored advice is when making such a big financial decision, so it’s great to hear you felt supported throughout.

Steve and I really appreciate you putting your trust in Turtle Mortgages and we’re always here if you ever need help again in the future!

Rated 5 out of 5 stars

Liam was very helpful!

Liam was very helpful in changing our mortgage product and giving us some advice on what we can do to boost our chances of being able to borrow more when you next remortgage is due. Would recommend!

May 13, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you for the review!

Glad I could help with the product switch and point you in the right direction for improving affordability ahead of your next remortgage. Really appreciate the recommendation and look forward to helping again in the future!

Rated 5 out of 5 stars

Overall a perfect experience through my…

Overall a perfect experience through my journey of buying a house. Liam was really helpful, reassuring and looked at all of my best options before proceeding. He laid everything out in simple terms for my understanding. Service was great throughout.

April 8, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for the review!

Really pleased to hear you had such a positive experience throughout the house buying journey. Buying a home can feel stressful at times, so I’m glad I could help make everything feel clearer and more reassuring along the way.

Thank you again for trusting Turtle Mortgages and enjoy the new home!

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Rated 5 out of 5 stars

Wouldn’t ever go anywhere else!

Wouldn’t ever go anywhere else!

Liam and Steve have been amazing thoughtout the whole process of buying a new property, no question was a stupid one and was answered brilliantly!

Thanks again Guys!

April 17, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you guys, really appreciate this!

Was an absolute pleasure helping you through the move. No such thing as a stupid question when buying a house, that’s what we’re here for.

Thanks again for trusting us with it all and shout if you ever need anything in future!

Rated 5 out of 5 stars

Great service

Great service. Took us through every step and helped us get our dream home.
We would recommend Turtle to anyone.

April 16, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you for the review!

Really glad we could help you through every step and get you into your dream home. Appreciate you trusting Turtle Mortgages with it all and thank you for the recommendation!

Rated 5 out of 5 stars

The Best Experience

I recently had a great experience remortgaging with Turtle Mortgages and was really impressed with how efficient and responsive they were throughout the process.

As soon as I provided the requested information, they came back to me the very same day with a range of suitable deals, which gave me a lot of confidence that things were moving quickly and in the right direction. Even more impressive, I received my mortgage offer in less then 2 weeks.

I was also pleasantly surprised by how well organised and digital their whole system is. The onboarding process was very clear, easy to follow, and intuitive, to the point where I barely had any questions at all.

Overall, a smooth and stress-free experience. I’d definitely recommend them to anyone looking to remortgage or secure a new deal.

February 16, 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for taking the time to leave such a great review, it really does mean a lot.

We’re really pleased to hear how smooth and straightforward the process felt from your side, that’s exactly what we aim for. Being able to move quickly, keep things clear, and take the stress out of it is a big part of what we focus on, so it’s great to know that came across throughout.

Getting your offer back that quickly was a brilliant result, and we’re glad the whole digital side of things made everything easier rather than adding any confusion.

If you ever need anything in the future, whether it’s reviewing your deal again or just a quick question, we’re always here to help. 💚🐢

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