Tutu & Giovanna Properties Limited Reviews 

40
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We have such outstanding and time efficient help, advice, and support from Tutu & Giovanna Properties. They have always set aside time to help to such a high standard and have shown genuine support... See more

Rated 1 out of 5 stars

Transparency and honesty is very important in business This has nothing to do with a get rich quick scheme without the hard work. I did most of the hard work and suggesting, seems that I was the... See more

Company replied

Rated 5 out of 5 stars

Tutu and Giovanna are one of the most Genuine, knowledgeable, supportive property experts I know. They really go above and beyond to support you in your property journey. They are super 👌🏾 trustwort... See more

Rated 5 out of 5 stars

Family stay at Windsor. Giovanna was very prompt with access instructions to the property as well checking in to offer travel tips assistance if we wanted it. The property had all we needed for a comf... See more

Company details

  1. Property Management Company
  2. Commercial Real Estate Agency

Written by the company

Tutu and Giovanna are experienced hosts, who understand the importance of providing our guests with the highest level of hospitality. We go above and beyond to ensure that our guests feel comfortable, relaxed, and at home during their stay. We take pride in providing our guests with personalized recommendations and local insights to help them make the most of their stay. Whether you're looking for the best restaurants in town, the top tourist attractions, or the hidden gems only locals know about, we are happy to share our knowledge with you. We are committed to providing our guests with a safe and secure environment, and we adhere to all cleaning guidelines to ensure our space is thoroughly cleaned and sanitized before each guest's arrival. We are always available to answer any questions or concerns you may have during your stay, and we strive to make your experience with us as seamless and enjoyable as possible.


Contact info

4.0

Great

TrustScore 4 out of 5

40 reviews

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4.0

All reviews

(40)

1 review in the last 12 months

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Rated 5 out of 5 stars

Prompt Response

Customer service is excellent. Room is sparkling clean, property in great condition. Attention to safety etc. Definitely would recommend the services of Tutu and Giovanna properties.

September 14, 2025
Unprompted review
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Rated 1 out of 5 stars

No comment

Transparency and honesty is very important in business

This has nothing to do with a get rich quick scheme without the hard work. I did most of the hard work and suggesting, seems that I was the one managing the property. How does one report wrong figures every month?

I am not here to tarnish the image of your company, as you said very well we are all to take accountability. Figures were reported incorrectly every month and I wasn't going to just pretend that it's all perfect when I am still owed council tax money that was deducted from my deposit yet this was included in the payment schedules as paid. Be at peace too and be blessed

May 26, 2025
Tutu & Giovanna Properties Limited logo

Reply from Tutu & Giovanna Properties Limited

Thanks for your review and yes I agree Transparency and Honesty is what we are all about in our business. You cannot invest in a R2R and expect IMMEDIATE profits which was explained to you multiple times. Seems as though you were looking for a get rich quick scenario without any of the hard work. All figures were accurately documented and sent out on a monthly basis. No one from our team will be responding to your replies after this. Take accountability for your deal, you knew the risks when taking on a R2R and this was also communicated to you instead of owning your failure you are here trying to tarnish a reputable company that has over 35+ 5 STAR reviews we shows we are competent in what we are doing and what we offer! That is why our business CONTINUES to GROW!

Be at peace!

Rated 5 out of 5 stars

Highly recommend!

Great experience working with Tutu and Gio, they manage one of my serviced accommodations and it has been such a smooth and transparent journey. They are honest, genuine, and very good at what they do. I would highly recommend their business🙏🏻👍🏻

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Always adding value …

Tutu thank you for always advising and adding value. We took on R2R through your sourcing company in Feb this year and you are still providing us your experience and knowledge. Thank you for your support and for always adding value via phone calls, text message and live chats. May God continue to bless you both.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT STAY WITH THESE PEOPLE.

DO NOT STAY WITH THESE PEOPLE.

They charged me and my non-smoking friends for a burn mark we categorically did not make as well as pointless other damages such a scratch on a table that had a cover on it that we did not remove

May 31, 2024
Unprompted review
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Reply from Tutu & Giovanna Properties Limited

Dear Andrew,

Thank you for your review and for staying with us. We hope you had a wonderful time during your stay.

We noticed that you initially left us a 5-star review, which has now been changed to 1 star. We are sorry to hear that your experience did not meet your expectations.

We would like to clarify a few points to ensure there is no misunderstanding. Our external security deposit policy is clearly communicated during the booking process, and your card was pre-authorized without any issues at that time.

Concerning the damages, we have documented evidence indicating that the property sustained damages during your stay, which were not present before your arrival. Additionally, we observed an extra guest at the property, which was not disclosed to us in advance, as required by our house rules.

Our policy is to charge the security deposit only in cases where damage occurs or house rules are violated. Unfortunately, both of these conditions were met during your stay.

We are committed to providing a fair and transparent process for all our guests. If you would like to discuss this matter further, please feel free to reach out to us directly.

Thank you for your understanding.

Best regards,

Tutu & Giovanna Properties LTD

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Rated 5 out of 5 stars

Mentorship

I had a 1:1 mentoring section with Tutu and the level of knowledge and information he gave was outstanding. Being new in the property industry Tutu was very patient and supportive ensuring that my journey becomes a success.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Tutu was fantastic!

Tutu was fantastic, helped to stage and take pictures of our newest SA unit!, He came with short notice and gave us a quick turn around on the photographs (same day) - Tutu and Giovanna also provided valuable knowledge to us and was great to work with. They are genuine and all round great to work with- Would highly recommend

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

I have worked with Tutu and Giovanna…

I have worked with Tutu and Giovanna for over a year now and I must say that they are people of their word. They have honoured all our agreements and for this i look forward to working bigger projects with them. What is most amazing in the most recent encounter, they travelled to meet me to the place I needed a consult. I respect that and I like how they share information to benefit u. Thank you both for your ur trusting ways.

September 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Family stay at Windsor

Family stay at Windsor. Giovanna was very prompt with access instructions to the property as well checking in to offer travel tips assistance if we wanted it. The property had all we needed for a comfortable stay. Great location. We recommend a visit to the Castle as a “must do” Wayne M Wellington NZ

July 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Thank you to this amazing team

I recently had the pleasure of using the services of Tutu& Giovanna property sourcing and I must say, I was thoroughly impressed. The team was professional, knowledgeable and extremely dedicated to finding the best possible deal for me. They listened carefully to my requirements and worked tirelessly to source a range of options that met my needs.

Their strong network and deep understanding of the market allowed them to identify opportunities. They were always available to answer my questions and provide guidance throughout the entire process.
Thank you for all your hard work!
Triunfo properties

June 8, 2023
Unprompted review
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