Used to bet on tvg all the time , now I would rather use any other site. Long time bettor now no more wager rewards, that's bullshit,winners , nyra twinspires give u benefits ,not at tvg very disappo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Biggest concern would be slow customer service response: email waits average 12+ hours. The chat is OK if you get the right person. Not friendly to older customers who prefer a live human to talk to.... See more
Every time someone complains about fanduel, fa duel responds with a statement of how great they are. They aren’t great. First, TVG takes over hgtv and installs their talentless talking heads that ta... See more
Experiencd many issues trying to sign on to my account. Email and chat support trying to reset were worthless. Spent about 1.5 hours troubleshooting. Also my balance was reported as zero in one place... See more
Company replied
Company details
Information provided by various external sources
Watch and wager on US and international racing
Contact info
United States
- Support@TVG.com
- tvg.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
love your betting...don't know how to…
love your betting...don't know how to play one track at a time...don't want to go track to track..like to see pre race works.Can't down load your forms.
Site is great. Night host terrible.
Site is great. Afternoon hosts are pretty good and entertaining.
Sadly, the night time hosts are Terrible!!!
Stupid, outdated jokes and so much 8n correct info. Unlike me, there are people who listen to these goofballs. Of 8m watching night races, just mute until they load up. Oh for the nights of Dave Weaver and Les Onaka.

Reply from TVG
Awesome place to win money
Honors all promotions and worked with…
Honors all promotions and worked with me until I could get all funds deposited
went a good customer service
It's a blast so easy to use ,can't…
It's a blast so easy to use ,can't believe it took me this long to start using better than the track
I look at all these reviews the bottom…
I look at all these reviews the bottom line TVG sucks I've been a loyal customer for 11 years. It's getting worse every year 1. Why in hell would you hire people whom no nothing about the sport 2. Stop with the covid-19 bullshi!!! and answer the phones I totally agree with the gentleman that left a commit about coustomer service 3. Whom ever doses the handicapping for TVG sucks something horrible stop giving shi!! horses garbage and last but not least the dam sport of horse racing has went to shi!!! and the thing is the cheating at all the tracks across the nation is unbelievable and until serious horse player's like myself stop playing the ponies for at least 3 months it will never change never!!! Like at Parx 9th race there's no way that 99-1 shot should have one the race the dam track screwed everyone with that one big time o and wait jockey's not riding there mounts completely holding back not letting the animal run it's sickening TVG sucks it's really sad what's happening to Thoroughbred horse racing in North America last one Mon-Tuesdays are the most shi!!! days Charlestown-Mountaineer- and all the other horrible tracks ridiculous do your self a favor leave TVG open a direct account with the track you like playing TVG sucks😜🤣👎

Reply from TVG
Site takes a little getting used to
Site takes a little getting used to. Would be nice if there was a tutorial explaining all the features and how to use them.

Reply from TVG
Staff was very helpful in helping to…
Staff was very helpful in helping to set up my account.
TERRIBLE CUSTOMER SERVICE
STOP USING COVID F*K*G 19 FOR POOR CUSTOMER SUPPORT !!!
ANSWER YOUR F*K**G PHONES!!
THE PEOPLE YOU HAVE ON YOUR CHAT CAN'T FRIGGIN ADD!!!
Doug t

Reply from TVG
Was unable to use credit card
Was unable to use credit card, but was able to use direct account withdrawal - for less cash back
The site is very easy to use
The site is very easy to use. I like that I can watch the race live with a simple click
FALSE ADVERTISING
I HEAR A LOT ABOUT THE "MONEY BACK SPECIALS" AT TVG ? MY QUESTION IS:
DOES TVG ACTUALLY PAY OFF ON THE MONEY BACK SPECIALS ???
IN (3) INSTANCES I HAVE NOT BEEN PAID !!!
AND YOU CANT ACTUALLY "SPEAK" TO ANYONE !!!!
OVERRATED SITE--USE TWIN SPIRES OR BOVADA INSTEAD!
Doug T
Sarasota

Reply from TVG
Tvg maybe want to educate and ask their…
Tvg maybe want to educate and ask their presenters to do their homework before they start pulling British jockey styles to bits, the race in question was the 5.05pm at Wolverhampton today, it was in fact an amateurs race, these people aren't professionals they do it for fun, some maybe not as stylish as mmmmm those north American jockeys, but I'd say they were far more stylish than the arm chair presenter, how bloody rude! The lack of knowledge as a presenter is baffling!

Reply from TVG
The withdrawals should be equally as…
The withdrawals should be equally as timely like the time it takes to deposit money. There should be a search box to get to the greyhounds, if they don't automatically pop-up, I cannot bet the greyhounds, and there not in the regular list of races.
I tried to take full advantage of TVG’s…
I tried to take full advantage of TVG’s $250(50%) bonus offer and deposit $500 but I was not permitted to do so using TVG’s preferred method of deposit which is echeck. I was limited to $200. This is deceptive advertising and i am very disappointed in your company. I will likely cancel my account. I will also discourage my friends and family from using your services.

Reply from TVG
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







