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Rated 1 out of 5 stars

TV Player is terrible on the fire stick, live streaming stutters, or halfway through a program stops streaming. Or even worse suddenly stops mid stream and asks if you are still watching. Channel... See more

Company replied

Rated 1 out of 5 stars

It has been weeks now since I was able to watch anything through tvplayer, it no longer even plays clunkily it just doesn't work (on several amazon fire sticks). I keep returning to it optimistically... See more

Company replied

Rated 1 out of 5 stars

The so called support is non existent, apart from standard responses and 'we cannot replicate your problem here'. We pay £6.99 for an app that returns an 'Unidentified error' message. We have cleared... See more

Company replied

Rated 1 out of 5 stars

When it works it's good. Unfortunately it hardly ever loads properly (on firestick). It takes about 3 tries....after hanging. Literally takes 3-4 minutes to get working. I used to pay for it but stop... See more

Company replied

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Watch UK television on TVPlayer and access 25+ channels across loads of devices (laptop, iOS and Android mobiles and tablets, Apple TV, Amazon Fire TV and more). Access live TV channels and our selection of 7-day catch-up to take around the house or on the go! Be inspired by our vast library of documentaries, on-demand for Premium customers.


Contact info

1.1

Bad

TrustScore 1 out of 5

897 reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Where've all the channels gone?!

Removed so many good channels recently such as nat geo, discovery turbo, eurosport etc and replaced them with completely unknown channels. What on earth is think??? And they're still charging the same prices!! AVOID.

October 3, 2019
Unprompted review
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Rated 2 out of 5 stars

I value TV Player !!!

I value TV Player, however over the last 2 months they have had so many issues technically, I still have various channels stating unable to load ensure CORS is enabled???, Response times are quick when asking a question or reporting an issue but fix time and updates are very slow.

Also at least 10 channels are no longer possible to view such as Eurosport etc, also when I first subscribe 80 channels were accessible now only 39 .

October 3, 2019
Unprompted review
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Reply from TVPlayer

Hi Tim - Thanks for the review and your feedback. It means a lot to hear from customers and we are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon. The technical issue to which you refer is being monitored and a fix is on our Help Cente here https://support.tvplayer.com/hc/en-us/articles/360002474598-KNOWN-ISSUE-Could-not-load-manifest-file-make-sure-CORS-support-is-enabled

Rated 1 out of 5 stars

Where have all the channels gone

Where have all the channels gone? You have taken away the good channels and left the ones no one wants to watch. DO not bother with this app

October 2, 2019
Unprompted review
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Reply from TVPlayer

Hi Lesley - We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer shortly. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more soon.

Rated 1 out of 5 stars

DO NOT SIGN UP TO THIS APP. RIP OFF.

Very poor customer service. Channels constantly change on the premium service. Discovery Turbo etc have now been replaced with poor French documentaries whose dubbing is shocking and inaudible. Use 3rd party cookies and leaves your computer open to hacking.

October 2, 2019
Unprompted review
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Reply from TVPlayer

Hi Stefan - Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more soon.

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Rated 1 out of 5 stars

Only been a member for 6 weeks and…

Only been a member for 6 weeks and already most of the "premium" channels I subscribed for have now been removed. Subscription cancelled.

The picture quality of some of the premium channels are also pretty bad even though I have my Firestick wired to my router with ethernet adapter and have a good solid 100Mbps internet connection with low latency.

October 1, 2019
Unprompted review
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Reply from TVPlayer

Hi Nick - Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon. Hopefully, you'll look in on us again soon. Our support team is available to investigate any technical problems.

Rated 1 out of 5 stars

Pure sh1te

Pure sh1te, 0 stars more like i started my subscription for mtv comedy central discovery turbo and more to be told half way thru it they were gone with no warning or anything and would not give me my money back. False advertising also saying still they are available when they are not. Bad way to do business as many of the other reviews are the exact same.

October 1, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi Mark - Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more soon.

Rated 1 out of 5 stars

No premium channels left - A RIP OFF

For starters I used to like this app but now most of the premium channels have gone. Comedy Central, comedy central extra, discover turbo, national geographic, fox, mtv, eurosport and many more are gone.

I am cancelling the tv player as soon as I finish this post. I WILL NOT BE RIPPED OFF IN TO PAYING FOR WHAT I CAN GET FOR FREE ON FREEVIEW!!! With hardly any premium channels left its time to put this old dog down - it is not worth it!

September 30, 2019
Unprompted review
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Reply from TVPlayer

Hi Dan- Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we still have a number of live premium channels with more in the future. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more soon.

Rated 1 out of 5 stars

Hero to Zero

I was happy paying £10 a month for a service that was very good with lots of channels. I took it on the chin when they reduced the number of channels and reduced the price the first time. This time it’s the final straw unless they are going to pay me to watch what is left. I guess the fat cats have made their money and run. What a way to treat your customers. What a way to run a business, I hope it ceases to trade through lack of subscribers.

September 30, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi - Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that we are not going anywhere and more great new channels will be coming to TVPlayer soon. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more soon.

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Rated 1 out of 5 stars

BEWARE - Premium channels disappearing ... gone!

Totally disgusted! Took out Premium subscription about 3 months ago to get Fox, Eurosport and a few others and now they are all gone ... and no prior warning.

Their site is still advertising these channels are available, so BEWARE!!!!

September 30, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi - Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, our website is now up to date and we can promise that more great new channels will be coming to TVPlayer soon. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more soon.

Rated 5 out of 5 stars

For someone who only has Freeview you…

For someone who only has Freeview you can enjoy a number of channels not found on free to air services, channels only found on satellite, cable, or other paid for streaming services, you will find a variety of channels with something of interest,

Channels include0 History Channel, History Channel 2, Crime and Investigation, Discovery Channel and many more. This at the even better reduced subscription fee of just £6.99 a month, what more can you ask for.

September 30, 2019
Unprompted review
Rated 1 out of 5 stars

Big money grabbing rip off

If I could give it no stars I would. They take your money for channels you want to watch then take them away during your subscription what a big rip off company don't bother or you will get ripped off

September 30, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi - Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more soon.

Rated 1 out of 5 stars

Don’t bother.

Don’t bother signing up for this. I had TV player premium and all the channels are now gone, replaced by rubbish I don’t want to see.

September 29, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi Michael - Thanks for the review. Our recent channel change is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon.

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Rated 5 out of 5 stars

excellent little app to have on the PC…

excellent little app to have on the PC for those days away when your not near a tv to tune into the discovery channel when away from home

September 29, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi -Thanks very much for the review.

Rated 1 out of 5 stars

Same price, less channels, more useless VOD. Time to cease the service

I am a Premium subscriber from the start. This service allowed me to simply cut the antenna cables and have a LIVE TV service where I move/go.

Unfortunately, a good service went bad. The channel count in now in 20s, and they are adding some silly “on demand” content as replacement for premium channels recently cut... I paid for this device to have a LIVE TV stream, not to have on demand content. I have amazon prime video, Netflix and Pluto TV to watch VoD.

I am glad I never fell for their annual plan, as quite frankly would feel cheated, more so as I do on a monthly plan, but at least I can cancel.

It’s time to consider ditching TV player. I would not recommend it for new users. I wish freeview could pull a life streaming platform together.

September 29, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi - Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon.

Rated 1 out of 5 stars

No good anymore

When I first took a paid subscription out with TV Player the channels available were quite good however now they've taken the majority of the (in my opinion) decent channels away I shall be cancelling my subscription and moving elsewhere.

September 28, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi - Thanks very much for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more shortly. We hope you'll look in on us again in the future.

Rated 2 out of 5 stars

Warning, this service is undergoing considerable changes

I paid for premium plus in May this year and have been using TV player for considerable time over the past three years, since then many channels have been removed, some new on demand channels have recently been added although 1/2 of those are not all currently accessible to my account for some unknown reason. The problem with on demand channels is usually that the content is not regularly updated, since these channels are new we shall have to wait and see what happens regarding that with TVPlayer.
Yesterday there was a another batch of channel removals, a lot of very good channel's that I usually watch. I don't know what is happening to this platform but it doesn't seem to be heading in a sensible direction.

In its hay day this service if also subscribing with Nowtv was a good solution to get a decent quantity of very good channels for quite low cost.
If it ends up being an on demand service (of lower grade low cost content) rather than having the usual channels that we all like then I doubt I will renew next year and be forced to take another service instead.

Generally the reliability of the service has been mostly ok, not the most reliable although usually any issues get fixed in a day or two.

I would not recommend anyone paying a one year subscription, but to pay monthly instead - as its possible that even more content may disappear / be replaced with some on demand content and your favourite channels may no longer be available.

September 28, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi Martin - Thanks for the review. I know you contacted us about the issue you had getting access to your new premium services and that we did manage to resolve this. We very much hope that you'll take another look at what TVPlayer has to offer as we build on our new service.

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Rated 1 out of 5 stars

joke

I started using this tv service because it had Eurosport 1 and 2 yet turned my tv on today and they are no longer available! No warning just gone, what a terrible service I won’t be renewing my subscription! Avoid

September 28, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi Gary - Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more soon.

Rated 1 out of 5 stars

Channels disappearing all the time

Channels disappearing all the time! I am a paid for subscriber and all the channels that I pay to watch I have suddenly been told are no longer available! But of course they are still happy to charge me for the full service! This company is an absolute joke - stay clear!

September 27, 2019
Unprompted review
TVPlayer logo

Reply from TVPlayer

Hi - Thanks for the review and your feedback. We are sorry that our channel line up has recently changed. This is due to new service configurations and a full review of our channel partnerships. However, we can promise that more great new channels will be coming to TVPlayer soon. We have already added six great new premium on-demand channels with thousands of hours of content, exclusive to TVPlayer and we’ll be announcing more shortly.

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