Tweeds Reviews 

199
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, dependable scheduling, and the highly efficient online ordering process for essential heating products. Consumers often mention that placing orders is completely simple and straightforward, making everyday purchases entirely effortless. Furthermore, people appreciate the extremely friendly staff and helpful drivers who consistently provide top-notch service, ensuring that all deliveries are managed with professional care. However, some customers also noted occasional issues such as unexpected delivery delays, rare mistakes with delivery addresses, or paperwork and invoice details that were sometimes difficult to read clearly.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the friendly, prompt, and efficient... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Staff

Customers had positive experiences with staff, highlighting their helpful and polite attitude. Reviewers... See more

Order

Reviewers mention positive feedback about order, highlighting that online purchasing is straightforward and... See more

Price

Reviewers highlight positive aspects of price, noting that costs are generally fine, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic service from start to finish. Stephen came out quickly to survey my old tank, and the team kept me fully updated throughout. In just a few hours they replaced the tank, serviced... See more

Rated 5 out of 5 stars

I’ve been dealing with Tweeds for some years now for both heating oil and bottled gas. Yesterday was the first time I used them for boiler servicing. I had to specify a timeframe due to work commitm... See more

Rated 5 out of 5 stars

Tweeds is a well established company who have been serving the community for years first class service and excellent quality products coal,wood, outdoor furniture ect.and very friendly people nothing... See more

Rated 5 out of 5 stars

Tweets haven't let me down in fifteen years of oil deliveries. I don't know what else someone would want to know. I've had oil central heating for that whole time, various addresses, and they've be... See more


Company details

  1. Heating Oil Supplier
  2. Coal Supplier
  3. Gas Cylinders Supplier
  4. Oil Change Service
  5. Outdoor Furniture Store

Written by the company

Tweed Fuels are a long established household fuel provider based in Northern Ireland, distributing home heating oil, calor cylinder gas and solid fuel to both domestic and commercial customers. Our newly opened store offers a wide range of home & garden products including outdoor heating appliances, garden accessories, garden furniture, portable gas heaters, fireside accessories and CADAC BBQ's.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(199)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Had to get oil heating replaced

Had to get oil tank replaced came out to measure up and got my estimate very quickly.
Very clean and tidy install.
Oil burner then needed replaced very quick in sourcing a replacement. Again they were very tidy with no fuss.
Workers who did the work were very polite and courteous throughout whole install. Highly recommended

October 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Reliable and prompt service

I ordered oil when the Rayburn was close to going out as it’s gravity fed. Tweeds were very busy and the delivery date was to be 5 or 6 days ahead (which is unusual). We were delighted when it arrived much quicker than expected. We always receive good service from this company. Thank you Tweeds

February 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Friendly local company that does what…

Friendly local company that does what it says really.
I like to order online, but leave a request that I be notified on the day of delivery, in order that I can leave the garage open for them.
This is no bother and I get a phone call to tell me when they are arriving. on the delivery day.
All staff are cheerful and friendly, a pleasure to do business with!

February 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Recently bought garden furniture from…

Recently bought garden furniture from Tweeds. Sales assistant could not have been more helpful and informative. Item was delivered exactly on time and after sale service has been excellent. As a first time customer I have been more than impressed and will certainly return.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end. Very happy with our purchases and the service provided.

March 28, 2022
Unprompted review
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Reply from Tweeds

Thanks for the review Mrs Shepherd - great to see your happy with your purchases & our services!

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Rated 5 out of 5 stars

Great service

Great service - very helpful!

March 1, 2022
Unprompted review
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Reply from Tweeds

Thank you Amy for the lovely review :)

Rated 5 out of 5 stars

Tweeds are alway very accommodating…

Tweeds are alway very accommodating whenever we run out of oil , quick to get it delivered as we have a B&B and need for our customers keep up the good work 👍👍

March 1, 2022
Unprompted review
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Reply from Tweeds

Thanks Heather for the lovely review - we can't let you or your B&B guests go cold!

Rated 5 out of 5 stars

Great service

Good communications, only local provider where you can see products and order all online. Delivery driver was very helpful. Happy customer

February 2, 2022
Unprompted review
Tweeds logo

Reply from Tweeds

Thank you for such great feedback Adam. We're glad you are happy with the service and choice at Tweeds! Thanks for choosing us as your local provider

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