Ordering was easy. The fact that I could order presents and have wrapping and cards included. Prompt delivery, especially for the busy Christmas period.
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The team was amazing to deal with and the product is exactly as shown and i absolutely love it.
The goods arrived safely and were as expected. It was disappointing to have over 2 weeks elapse between ordering and delivery to suburban Melbourne. Hard to find out what was happening. Maybe a warni... See more
The earrings came quite quickly considering the whole postage issues due to covid at present. They’re lovely quality and my daughter will absolutely love them when she opens the on her birthday! Th... See more
Company details
Written by the company
Tween to Teen Online is the only gift store dedicated to gifts for tweens and teens. Tweens are boys and girls aged between 8 - 12. Our store also has gifts suitable for teenage boys and girls to the age of 15. Our store provides a wide range of unique gifts including gifts to make and do, STEM-based gifts, beauty and bath products, backpacks, bags and cases, and general gifts perfect for birthdays, Christmas, or any time when you are just looking for something special for this 'hard to buy for' age group.
Contact info
PO Box 2777, 4007, Brisbane, Australia
- service@tweentoteen.com.au
- tweentoteen.com.au
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The team was amazing to deal with and…
The team was amazing to deal with and the product is exactly as shown and i absolutely love it.
Service included in preparing and sending gifts
Ordering was easy. The fact that I could order presents and have wrapping and cards included. Prompt delivery, especially for the busy Christmas period.
Poor service
The time it took to prepare this order, then actually send it was ridiculous.
Will not order again.
Slow deliveryThe goods arrived safely and were as…
The goods arrived safely and were as expected. It was disappointing to have over 2 weeks elapse between ordering and delivery to suburban Melbourne. Hard to find out what was happening.
Maybe a warning to this effect on the website might help
all very nice and sent quickly-will…
all very nice and sent quickly-will shop with you again.
A good start
Selection and purchase were easy, response was prompt and delivery was informative and efficient, and on time. Good basis for future sales.
Always find something different on this…
Always find something different on this site. Especially when trying to think of a gift for my 13yo grandaughter, nice selection with quick delivery 👍
Expensive shop
Expensive shop, couldn’t afford the return postage. Won’t be buying from there again.
The process from start to finish was…
The process from start to finish was easy to navigate, which is great for me. The product arrived in a timely manner, as the company stated it would, in follow up emails.
The product was well packaged and arrived in perfect order.
I would use the company again for future birthday purchases.
Zero customer service
Product arrived and it looks second hand. Frame not assembled correctly and paint scratches. Have emailed them twice with no response. Lame.
The item l purchased was refunded…
The item l purchased was refunded without a lot of communication.
By all accounts, it must have been out of stock, however l was not offered an alternative at all.

Reply from Tween to Teen Australia
Unicorn dream catcher
Unicorn dream catcher
Very colourful. My granddaughter loved the colours and enjoyed the experience of helping assemble it.
She found a large feather and added it to it and it looks great

Reply from Tween to Teen Australia
Took two weeks to find out item wasn’t in stock after all
I purchased an item that was listed as in stock. It was a gift for a young lady. But instead of receiving the goods, after 2 weeks I just got a notification that my payment has been refunded. After having to ask for a reason, I was told the items wasn’t in stock. I should have been notified much earlier because it then didn’t leave me with enough time to source it from somewhere else. Not happy.
A gift
These little dachshund earrings were a gift for my 10 year old niece. She was thrilled with them! Thanks for a sweet product and swift service. Helpful site for an aunty who lives outside Australia.

Reply from Tween to Teen Australia
I thought the jewellery box would be…
I thought the jewellery box would be bigger, it was really small.

Reply from Tween to Teen Australia
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