Twinkledeals 

After ordering an item and waiting one month it never came, I contacted them and they told me the item had been out of stock so they hadn't posted it which they had not told me about. They then told me to order something else which I did and said it would arrive within 10-12 days. That time passed and still not item. I then re contacted the site to then be told I had given them the wrong address somewhere in Texas which wasn't true as I am from the UK. They told me they couldn't do anything about it and I was unable to have a refund or the item sent out again, which I do not believe it was even sent in the first place. DO NOT USE THIS SITE, nothing but hastle and an utter waste of time and money. Shocking

I placed an order after seeing a pop up ad on Facebook. Wish I'd stopped to read Reviews first!! After 2 months my order hadn't arrived. I was asked to check with my Post Office which I did. They're pretty good in UK at putting cards through the door so I knew this was a worthless excercise.
I was then told that I hadn't paid an Insurance in case of non-delivery so they couldn't refund or re-send. When I complained further I was asked to pay a further 50% for the item to be re-shipped. Reviews suggest that this is a continual problem and most customers seem to complain of non arrival of goods, suggesting that they are a scam/fraudulent. I feel a bit foolish for trusting them and not doing my homework before ordering. Twinkledeals, if you are reading this, online shopping is mainstream, and for you to do well in this field, you must change your delivery options, find a company that delivers reliably, like other firms, also make 'Insurance' clauses prominent in your T&C's, and get customers their goods in a reasonable time. A first time customer who has one BAD experience, like me, will NEVER shop with you again, so the way in which you handle a complaint, like mine, is critically important. You should give the customer the benefit of the doubt, and re-send the item to retain good will and avoid poor Reviews, like this. Facebook will hopefully stop you from advertising with them, if enough customers feed back the same issue. Shocking, shocking. Don't order with this Company.

When i finally received my items after 32 days i received a damaged sweatshirt two sizes too small so I gave it to my little brother, 7 years younger than me and didn't even receive the other product I ordered. If you live in Europe you also have to pay customs so it would simply be too expensive now to return it and possibly get another product if that is offered. Please refrain from using this site for your own good...

Edit: their customer service is really good and i got my money back as well as got to keep the items, so even though i had a bad experience with them they are really good at making sure their customers are satisfied.

I made my order on Januarry, now is March and I still don't have it. I paid for fast delivery :)) First they wrote me, some items are not available (who sell thinks which he don't have it?), moved shippement few time, a agree to cancel not available items, now other items are not on stock.
Dishonest shop.

been since begging of january i ordered something,from china taking forever

Didn't receive my purchase. When I complained, they wouldn't reimburse me as I didn't take out insurance and they insist that it is not their responsibility to actually deliver. So, in short - tough luck, sucker!

Never received one of my swinsuit and received a other one not the right size... they say they refund me but never did... they stole my money and say they refund me but never seen this money lol..... DONT BUY FROM THEM AT LEAST YOU WANT TO GIVE THEM YOUR MONEY FOR NOTHING

So I ordered probably about a month ago and I still haven't received my item it was the blackhead vacuum suction and it was a birthday present for a friend her birthday has already come and gone and so I have been emailing twinkle deals I've emailed 2 times and haven't received no reply from them!!!

I'm furious because I didn't just spend £5/ £10..

Twinkledeals is the worst company I have ever tried.
Strongly recommend NOT to USE this company!

1) They do not inform that Import Taxes and VAT are applicable. When goods arrive at destination local Customs Authorities charge Import Tax (4% for clothing and 12% for Footwear) plus VAT. I result I have paid Taxes of 36% of real goods value upon goods arrival!

2) Twinkledeals ALWAYS applies falsified invoices with lower cost than the real one and this creates problems with Customs Authorities at destination. They cheat the clients and Customs Authorities.

3) Twinkledeals has NO clients' protection program. They can deliver damaged goods and instead of replacing they argue with you and offer you a ridiculous compensation which is much lower that item's value.

4) Twinkledeals has absolutely unprofessional clients support specialists which are unable to solve the customers' problems.

5) Low quality of the goods.

SO not recommend anyone to use their website.

I got my two orders. Thank you so much for sorting it out. Much appreciated customer service

I ordered a dress that had a very chemical like smell to it. I washed it then tried it on. I was left with a body rash. Contacted company and no response yet. It has been 3 weeks now. Don't buy from them if you value your health!!!!
Their clothes are toxic and they could care less!

UPDATE:
Finally I have received a response and was refunded my money. Customer service could use some help by answering their emails so customers don't have to resort to negative review however I am finally pleased with the outcome. I don't think my experience on the purchase is the norm so probably would purchase again from them.

I received my order in a few weeks but when I opened it, half of my order was missing. I'm very disappointed as I was looking forward to why I had spent my money on and had heard good things about this company before. Extremely disappointed

Ordered 2 gifts for Christmas and the items shipped in February. DHL sent a notification that the items had finally shipped, but had an old address. I updated the address, but DHL still sent to old address. I've tried to contract Twinkle twice, but no response and of course no number to call and the chat help isn't available. What a joke.

My order just arrived and two items or not included. The others pices or too small. I've been hoodwinked.... I want a refund😡

Receiving the articles took a bit of time, but i guess thats normal for a shipment to germany. The clothes were mismatched unfortunately, so make sure to buy them at least two sizes bigger than you usually wear.

Since i had no use for them i needed to send them back - but that worked very well. I got the responses from twinkledeals immediatly and they were friendly and cooperative. very good customer service!

Llevo esperando mi pedido un mes ya, el cual me lo cobraron y aún no me ha llegado nada he mandado varios correos electrónicos y siempre me contestan con lo mismo y es que me dan un número de ID para comprobar el estado del pedido y siempre aparece en proceso.
I have been waiting for my order for a month which I have already been charged and I have not yet received anything I have sent several emails and I am always answered with the same and is that they give me an ID number to check the status of the order and always appears in process

1. They claim they are an American company with American models in their ads. They are from China and are all Chinese. Product comes from China

2. Customer service is a joke. You have to fill out a form for each item and each item has an order number 15 digits long

3. they never respond

4. They don't call you back or email within the 24 hour period they claim they will

5. Their clothing is all miss sized. Sizes don't fit american sizes of the same description.

6. Materials are cheap and flimsy
I can go on and on but I think you get the point.

Why does this company not care about customer satisfaction? I have only received half my order and my account is showing shipping is complete. I have emailed twice and had no response at all. All I wanted to know is when the rest of the order will be shipped but now I have requested a refund due to no correspondence. So many genuine companies out there that would be grateful for the custom.
23.2.17
After communication with this company I will now shop with them again as they refunded my unsent items promptly, apologised and checked later that I had received my refund.

Well I've ordered this product almost a month ago, already paid, they responded through messenger telling it was there new year festival, but my order will be send out, checked online and still showing processing. Then they told me to confirm the delivery address which I've done 3 times. I have received nothing. My order was placed the 23/01/2017. It's the 15 Feb 2017 now. There is no response from them since then. Spoke to a Sonia on messenger doesn't seem anything is happening after I spoke to her.

So i appreciate the quick response and i got my money back . But heres my problem it took complaining on this site to get a responsefrom you company. so your company still needs to work on that .good luck in your future endeavors.