TW Suspension Tech Reviews 

274
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of work provided, often describing the results as excellent. Many people highlight the staff's expertise, helpfulness, and friendly approach, making interactions pleasant and informative. The products are often described as transformative, significantly improving bike performance and handling. Reviewers frequently commend the fast and prompt delivery service, with items arriving on schedule or even earlier than expected. Customers appreciate the clear communication and updates provided throughout the process, ensuring a smooth and reliable experience.

What people talk about most

Service

People report positive experiences with service, consistently highlighting excellent communication, helpful... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the significant... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness, knowledge,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and swift delivery... See more

Quality

Customers consistently note positive experiences with quality, highlighting that their bikes feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more

Rated 5 out of 5 stars

I was looking for help regarding the rear suspension on my Scout Bobber. After doing some research I found TW Tech Suspension. I bought a pair of second hand Ohlins and took them to Teut at TWTS an... See more

Rated 5 out of 5 stars

TW Suspension Tech is simply the best Motorcycle Suspension Dealer and Technicians in hte UK. Unsurpassed knowledge and also great advice. Teut rebuilt my front forks with upgraded internals a... See more

Rated 5 out of 5 stars

I recently contacted TW Suspension Tech to enquire about servicing and setting up the front and rear Ohlins shocks on my BMW. I contacted them initially by e-mail and received a prompt and personal r... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
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1-star

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4.9

All reviews

(274)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Trusted supplier

I respect Teut's knowledge and skills especially after he rebuilt and vastly improved an apparently non-rebuildable Triumph shock for me.
This time I was just after a budget upgrade for an old bike but the price, choice of payment, advice, delivery and comms were all spot on.
Now fitted and working and if it will just ease off pouring down even a little bit I'll get out and try it.
Thanks for a good transaction

June 13, 2024
Rated 5 out of 5 stars

Great communication

Great communication, the owner rang me on his day off to sort out my order which I got wrong, super fast next day delivery, cheaper than anyone else on line, highly recommended.

June 10, 2024
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Rated 5 out of 5 stars

Excellent advice and service for a newcomer

I received excellent advice and service. As a newcomer to track day riding, I was initially unsure about my exact needs and preferences. Teut took the time to patiently explain all the different options available, including their benefits, drawbacks, and associated costs. The work delivered was precisely as promised, meeting the agreed cost, timelines, and quality standards. Teut has certainly earned my trust, and I look forward to returning for his services annually.

March 30, 2024
Unprompted review
TW Suspension Tech logo

Reply from TW Suspension Tech

Hi Richard, Many thanks for your positive feedback, It is really appreciated and makes all the hard work worth while. I am pleased that you are happy with the new set up and trust you will enjoy may more track days to come. Safe and enjoyable riding !! Regards Teut

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Rated 5 out of 5 stars

TW Suspension brilliant

Teut was excellent with communication, advice & service. Brilliant company that's represented by Teut and one I continue to happily recommend at any point I discuss suspension on my travels

February 16, 2024
Rated 5 out of 5 stars

Teut is just fantastic

Teut is just fantastic. Excellent service and professionalism. Yz125 1979 rear shock was rebuilt and it has transformed the bike. Will definitely use him again for my other bikes. Top drawer.

April 10, 2024
Unprompted review
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