TW Suspension Tech Reviews 

274
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of work provided, often describing the results as excellent. Many people highlight the staff's expertise, helpfulness, and friendly approach, making interactions pleasant and informative. The products are often described as transformative, significantly improving bike performance and handling. Reviewers frequently commend the fast and prompt delivery service, with items arriving on schedule or even earlier than expected. Customers appreciate the clear communication and updates provided throughout the process, ensuring a smooth and reliable experience.

What people talk about most

Service

People report positive experiences with service, consistently highlighting excellent communication, helpful... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the significant... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness, knowledge,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and swift delivery... See more

Quality

Customers consistently note positive experiences with quality, highlighting that their bikes feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more

Rated 5 out of 5 stars

I was looking for help regarding the rear suspension on my Scout Bobber. After doing some research I found TW Tech Suspension. I bought a pair of second hand Ohlins and took them to Teut at TWTS an... See more

Rated 5 out of 5 stars

TW Suspension Tech is simply the best Motorcycle Suspension Dealer and Technicians in hte UK. Unsurpassed knowledge and also great advice. Teut rebuilt my front forks with upgraded internals a... See more

Rated 5 out of 5 stars

I recently contacted TW Suspension Tech to enquire about servicing and setting up the front and rear Ohlins shocks on my BMW. I contacted them initially by e-mail and received a prompt and personal r... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
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1-star

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4.9

All reviews

(274)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Wow!

On the recommendation of my local Ducati dealer I took my Monster SP to Teut to have my suspension set up. Advertised as a ride in/ride out service I got myself booked in. Quick to respond to my query using the form on the website and he also provided a quote for the setup service when asked. He quickly took a few measurements, adjusted the front and rear suspension to accommodate my 95kg frame and he did a quick road test to make sure the bike was OK. He invited me to road test the bike once he had finished the set up. I immediately noticed a vast improvement, the suspension seemed to work as intended, bumps in the poorly surfaced roads were smoothed out and the bike went from very good to brilliant. I am very happy with the setup service and will be recommending Teut to my biking mates. This bloke knows his stuff, a really pleasant experience from start to finish. Thanks very much Teut!

March 9, 2024
Unprompted review
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Rated 5 out of 5 stars

They promptly contacted me to offer an…

They promptly contacted me to offer an alternative and then a predicted delivery date on receiving order and on postal date.
If I need more suspension parts for a motorcycle this company will be top of my list.

February 19, 2024
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Rated 5 out of 5 stars

Hi Teut,

Hi Teut,
The new YSS rear shock for my 1981 YZ465 arrived yesterday as promised thank you and I will be fitting it this weekend. I will take some photos of the new unit in place and send them to you when its fitted. It was a real pleasure to meet and chat with you yesterday when I came to drop my front forks for the same bike and I cant wait to get the new Race tech emulators, uprated Race tech springs, seals oil etc done so I can get the bike ready for the coming seasons classic scrambles. To date my experience has been nothing but excellent and I’m sure that it will continue this way.

Kind Regards
Mark Smith

January 9, 2024
Rated 5 out of 5 stars

Easy to use site

Easy to use site , fast and efficient service . Flawless delivery .
So far so good. Not yet fitted to bike so not practically tested yet .

December 21, 2023
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Rated 5 out of 5 stars

Yss G shocks

Great price, great communication and knowledge, i wouldnt hesitate to buy from this company again.
Many thanks.

December 5, 2023
Rated 5 out of 5 stars

Really prompt service and super helpful…

Really prompt service and super helpful with my queries. Proper customer service.

December 11, 2023
TW Suspension Tech logo

Reply from TW Suspension Tech

Hi Tim, Many thanks for taking the time to leave a review of our services. I am pleased that you are happy with the support provided and look forward to being able to support you again in the future. Best Regards Teut

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