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Ty Ty Nursery Reviews 259

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that plants arrive healthy, well-packaged, and sometimes even larger than expected. Many appreciate the efficient ordering process and timely delivery, with items often arriving in pristine condition and ready for planting. The customer service is frequently highlighted as excellent, with staff being described as knowledgeable, helpful, and responsive to inquiries and issues. However, some customers also noted issues with their orders, including receiving incorrect items, plants that were dead or severely damaged upon arrival, or trees that did not grow as expected. A few people mentioned dissatisfaction with the size of the plants received, stating they were undersized or appeared to be mere sticks without roots or leaves. There were also occasional complaints about customer service regarding replacements for dead plants or a lack of responsibility for plant health issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and condition. Many reviewers praise... See more

Quality

Customers had positive experiences with quality, often praising the excellent condition of plants upon... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with the ordering... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the friendly, knowledgeable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had to request a replacement Red Rocket crepe myrtle 7'-8' size and was informed after waiting 8 months to order and was told supplier had storm damage and these plants would not be available until... See more

Company replied

Rated 5 out of 5 stars

I try to buy local but after months of going to local nurseries could not find the plants I was wanting. Therefore, mail ordered from Ty Ty Nursery the product I wanted. They patiently advised m... See more

Company replied

Rated 5 out of 5 stars

My dozens of Grapes ordered, plus Lilly bulbs too, are thriving and I'm hopeful they forgive me for this below-zero-winter!! The couple that didn't survive the summer..... nature will do that..... T... See more

Company replied

Rated 5 out of 5 stars

The customer service person I spoke with over the phone was pleasant and highly knowledgeable. My dormant Black Tartarian cherry tree arrived at the proper time this Spring and right now is showing si... See more

Company replied


Company details

  1. #10 of 13 best companies in Plant Nursery
  2. #17 of 22 best companies in Garden Center

Written by the company

Ty Ty Nursery is a family-owned, mail-order nursery that has been growing and shipping quality plants to customers nationwide since 1978. Based in Ty Ty, Georgia, we specialize in fruit trees, nut trees, berry plants, grape vines, bamboo, flowering trees, shade trees, and landscaping plants for home gardeners, orchard growers, and landowners across the United States. With nearly five decades of experience, Ty Ty Nursery is known for offering a wide selection of plant varieties, multiple plant sizes to fit any budget, and prices that are often significantly lower than traditional retail nurseries. Our plants are grown with care, inspected for quality, and shipped at the proper time to ensure the best chance of success after planting. As a mail-order–only nursery, we focus on nationwide shipping rather than walk-in retail, allowing us to serve customers in a wide range of climates and growing zones. Every order is backed by our free one-year Plantsurance guarantee and a lifetime true-to-name guarantee, giving customers confidence in every purchase. At Ty Ty Nursery, our goal is simple: provide healthy plants, honest guidance, and dependable service to help every customer grow with success.

Free One-Year Plantsurance Guarantee on Every Plant

Written by the company

Shop with confidence at Ty Ty Nursery. Every tree and plant we sell is backed by our free one-year Plantsurance guarantee, giving you peace of mind and support if a plant doesn’t survive. We stand behind our plants and our customers.
Plantsurance Guarantee – Peace of Mind with Every Order At Ty Ty Nursery, we proudly stand behind the quality of our trees and plants with our free one-year Plantsurance guarantee, included at no additional cost with every purchase. We understand that plants are living products and that success can be influenced by many factors such as weather, soil conditions, planting practices, and regional climate. Our Plantsurance program is designed to give customers confidence and support if a plant does not survive. If a plant fails within one year of delivery, customers may submit a Plantsurance claim for review. Once verified, Ty Ty Nursery issues store credit for the original purchase price of the plant, including any promotional or sale pricing at the time of purchase. This store credit can be used toward future orders of trees, plants, or other nursery products on our website. Plantsurance store credit allows customers the flexibility to reorder the same plant or choose a different variety that may be better suited to their growing conditions. Because shipping live plants involves carrier and handling costs that are incurred regardless of plant survival, shipping fees and taxes are not included in the Plantsurance credit. To ensure fairness and consistency, claims may require photos, growth monitoring, and simple verification steps such as a bark scratch test. This process helps confirm plant viability and ensures that all customers are treated equally under the guarantee. Our Plantsurance guarantee reflects our long-term commitment to customer success, transparency, and trust. By offering a free one-year plant guarantee, Ty Ty Nursery helps customers grow with confidence while maintaining fair pricing and nationwide shipping of live plants.

Our Promise to You

Ty Ty Nursery Is Committed to Customer Satisfaction

Ty Ty Nursery Is Committed to Customer Satisfaction
At Ty Ty Nursery, we focus on delivering dependable quality, fair pricing, and a positive experience with every order. Each plant is backed by our Free 1-Year Plantsurance Guarantee and Lifetime True-to-Name Guarantee, so customers can order with confidence knowing their trees arrive healthy and true to variety. With pricing often significantly lower than many competitors, we work to make fruit trees, nut trees, grape vines, and other plants more accessible to home gardeners and growers nationwide. As a Google Trusted Store, Ty Ty Nursery is committed to transparent service, careful handling, and fast, reliable shipping throughout the growing season.

Contact info

30% Off Spring Black Friday Sale

Use code: BLACK to save 30% Off all plants at Ty Ty Nursery!

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
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1-star

Replied to 93% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Horrible plants.

I been getting e mails from ta ta nursery for years. Well my son finally bought 4 bamboo plants. My two were the golden goddess bamboo plants. My son spent 257 dollars that was like 25 percent off. Shipping was quick. The plants came with the box open on one end. I immediately planted my two bamboo plants. They come in looking dead. Every thing was brown. I went ahead got them in the ground and been watering them every night. I can grow anything. But these plants look dead.my sons two plants one is good and one looks dead. We are going to keep working with our plants. Hopefully they will turn around and survive. We have bought bamboo from another nursery. All lived. I wished I could figure out how to put the picture I made of these dead plants. Our first time spending a lot of money with ta ta. We don’t recommend this TA TA. If by chance my two golden goddess plants live I will edit this review.

March 17, 2026
Unprompted review
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Reply from Ty Ty Nursery

We’re sorry to hear about your experience. We do wish you had reached out to us directly before posting, as we’re always proactive in resolving issues. Based on your description, it sounds like something may have occurred during shipping, as our boxes are not sent out open.

Please keep an eye out for a call from a 229 number—we’d like to gather more details and work with you toward a positive resolution. We stand behind our plants and are here to help make this right.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, nice healthy trees.

March 23, 2026
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Reply from Ty Ty Nursery

Thank you for the great review! We’re glad to hear your trees arrived quickly and in healthy condition. We appreciate your support and hope you enjoy them for years to come!

Rated 4 out of 5 stars

muscadine plants

The order of 2 three year old muscadine plants arrived timely and in good condition. They were packed well. Only problem is that I paid for 3 year plants. One plant could have been a 2 year plant, or maybe even a 1 year plant, as it was much, much smaller than the other plant. Plants have not leafed out yet but expect them to in a few weeks. I will update review if problems arise.

March 23, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your feedback—we’re glad to hear your muscadine plants arrived on time and in good condition!

We do want to mention that with live plants, some natural variation in size can occur even within the same age group, as growth can differ from plant to plant. That said, both plants should perform as expected and leaf out as the season progresses.

If you notice any issues as they come out of dormancy, please don’t hesitate to reach out to us with photos—we’ll be happy to take a closer look and assist. We appreciate your business and look forward to hearing how they do!

Rated 5 out of 5 stars

The Pecan trees were in great shape and…

The Pecan trees were in great shape and of better quality than expected. You all did a packing job for root and tree protection. See below.
The shipping company left the box in the afternoon sunshine on the front porch despite your instructions to leave it on back carport in the shade, and the box was literally broken in half. The delivery driver gave no courtesy door bell ring nor courtesy knock. A successful delivery message/photo was sent to my cell phone, which I got 4 hours later. The "cell aggravator" thing is turned off for some peace and quiet (I don't keep the thing attached to my hip especially during "my time". Anyway it all worked out to the good. I will definitely recommend TyTy Nurseries.

March 13, 2026
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Reply from Ty Ty Nursery

Thank you so much for the kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear your pecan trees arrived in great shape and exceeded your expectations. Our team takes a lot of pride in carefully packing each order to protect both the roots and the tree during transit, so it means a lot to hear that reflected in your delivery.

We do apologize for the experience with the shipping carrier. While we include special delivery instructions whenever possible, unfortunately we don’t always have full control over how packages are handled once they leave our facility. We certainly understand how frustrating that can be.

We’re very glad everything worked out in the end and that your trees arrived safely. Thank you again for your support and recommendation—it truly means a lot to us! Please don’t hesitate to reach out if you ever need anything in the future.

Rated 5 out of 5 stars

We ordered 2 peach trees so far…

We ordered 2 peach trees so far excellent trees.

March 19, 2026
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Reply from Ty Ty Nursery

Thank you, we’re glad to hear your peach trees arrived in great shape. We appreciate your support and wish you a great growing season.

Rated 5 out of 5 stars

I ordered 10 trees from Ty Ty Nursery…

I ordered 10 trees from Ty Ty Nursery this time. All of the trees were healthy and looked good. The roots of the plants were packed well. I have planted them all and they are doing well. I have ordered plants from Ty Ty 4 or 5 times and they have always provided healthy trees.

March 11, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your continued support. We truly appreciate you coming back to us and are glad to hear your trees arrived healthy and are doing well.

Rated 5 out of 5 stars

Good trees, fast, $

Good trees, fast for a fair price.

March 17, 2026
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Reply from Ty Ty Nursery

Thank you. We appreciate your support and are glad you were happy with the trees, speed, and value.

Rated 4 out of 5 stars

Fast shipping

Fast shipping, trees arrived in good condition. Price is higher than other places for the sizesvI received.

March 17, 2026
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Reply from Ty Ty Nursery

Thank you for the feedback. We’re glad your trees arrived quickly and in good condition. We work hard to provide quality plants and appreciate your input on pricing.

Rated 5 out of 5 stars

Customer Service responded quickly

Order was delayed due to time of year and weather, but I wanted the order shipped right away. I contacted Customer Service and they immediately made certain that the order was changed to ship immediately.

March 17, 2026
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Reply from Ty Ty Nursery

Thank you for sharing your experience. We’re glad our customer service team was able to respond quickly and get your order shipped out right away.

Rated 5 out of 5 stars

Sourwood Tree

Tree arrived in great condition. Box was very large and sturdy. I ordered the 8 ft tree and it was a good 8.5 to 9 ft so that was a great surprise! I put it in the ground right away. Very high hopes for this tree! Very healthy! Will order here again!

March 13, 2026
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Reply from Ty Ty Nursery

Thank you for the great review. We’re glad your tree arrived in excellent condition and even exceeded expectations on size. We appreciate your support and look forward to helping with your next order.

Rated 5 out of 5 stars

Outstanding product and customer service - Thompson Seedless Vines

I ordered 2 Thompson Seedless 3 Year vines. They came to me as bare root, packed in moisture beads and were in excellent shape. Were very healthy and exactly what I expected. But more important I had contacted them prior to receiving and had several questions. I expected a quick short answer. To my surprise, I received and outstanding detailed answer, several paragraphs long, explaining in full detail all of the information I requested. That alone cemented me as a customer and know I had made the right choice. I will be a repeat customer.

March 11, 2026
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Reply from Ty Ty Nursery

Thank you for the thoughtful review. We’re glad your vines arrived healthy and that our team could provide the information you needed. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Quick ship/good products

Trees.arrived pretty quick and in good condition. I've ordered trees fromm TyTy before and that was a great experience also.

March 11, 2026
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Reply from Ty Ty Nursery

Thank you for your continued support. We’re glad your trees arrived quickly and in good condition, and we appreciate you ordering from us again.

Rated 5 out of 5 stars

Exceptional customer service and trees

I have purchased several trees from TyTy throughout the years. The quality of their trees and customer service is truly exceptional. The plant warranty is not a Sales` gimmick, it is something the really standby and honor. The customer service personnel especially Marlene are understanding and kind. I would highly recommend them.

March 11, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your continued support. We truly appreciate your kind words and recommendation. We’re glad Marlene and the team have been able to help, and we’re grateful you’ve chosen us over the years.

Rated 5 out of 5 stars

Good packaging of product & tree was in…

Good packaging of product & tree was in very nice shape.

March 6, 2026
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Reply from Ty Ty Nursery

Thank you for the kind words. We’re glad your tree arrived in great shape and that the packaging met your expectations. We appreciate your support.

Rated 5 out of 5 stars

I ordered 10 tifblue blueberries

I ordered 10 tifblue blueberries. They all arrived healthy looking. I planted them that weekend. They all still look good. I would of been happy if only 5 were plantable. Exceeds expectations.

February 23, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for sharing that. We’re glad to hear your Tifblue blueberries arrived healthy and that they’re doing well after planting. We appreciate your support and hope they give you a great harvest in the seasons ahead.

Rated 5 out of 5 stars

Received tree in perfect condition juju tree

Received tree in perfect condition. The tree is don’t right now so really can’t say if it’s alive and will do well. It looks good so far.

March 2, 2026
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Reply from Ty Ty Nursery

Thank you so much for the 5-star review. We’re glad your tree arrived in perfect condition. Dormant trees can definitely look a little quiet at first, but that’s completely normal. Once the weather warms and the growing season kicks in, you should start seeing new growth. If you have any questions along the way, we’re always happy to help.

Rated 5 out of 5 stars

Ty Ty Nursery has been my go-to for…

Ty Ty Nursery has been my go-to for years.
They always gave great communication and customer service.
The trees are always top quality and arrive in a timely manner.
I highly recommend.

February 27, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you so much for your continued support. It truly means a lot that we’ve been your go-to nursery for years. We work hard to provide strong communication, quality trees, and timely delivery, so hearing this feedback is greatly appreciated. Thank you for the recommendation.

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