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Rated 1 out of 5 stars

Within a week of purchase I received fraud charges on my card. Haven't used in a year and a half before that. Not saying it was u2gold but pretty suspicious if you ask me. No help in resolving from li... See more

Rated 1 out of 5 stars

I didn't recieve my items "instantly" as they advertise. I could find absolutely 0 information of where their live chat even is, so that didn't help either. The website feels fishy for sure, I em... See more

Rated 5 out of 5 stars

Maria's friendly, quick to help the customer, and, of course, has a pretty foolproof system of trade. My go-to, and I don't just say that. For legal purposes: All funds deposited to Maria Fe's accoun... See more

Rated 5 out of 5 stars

Recently ordered Gil in FFXIV, I quickly received a whisper with a location to head to and once I got there was promptly traded everything quickly and easily. Overall a really simple transaction and I... See more

Company details

  1. Gaming service Provider

Written by the company

Elite gamers, welcome to U2Gold.com, you have come to the right place for all your gaming needs, U2Gold will never let you down by providing outstanding customer services.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

Scam. No gold, took my money. Will not issue refund. Three days I’ve been battling this. They just ask for 24 hours over and over then when you ask for a refund they give the same story. Give 4 hours. Check again, give 12 hours. Check again, give 3 hours. If you don’t want to receive your gold nor your money back stay as far away from this shady ass company as you can. Crooks. Worst website I have used in over a decade. I have all the screenshots to prove it.

Update: After trying two more times over the coarse of six hours they started ignoring me and instantly closing chat. Then, after threatening to go to the bank and file a dispute, they finally just issued the refund. So got my money back after roughly 60 hours of going back and forth.

September 22, 2024
Unprompted review
Rated 1 out of 5 stars

Scammed

Scammed - paid for gold - still nothing 8 days later
Went to ‘chat’
Chat closed - nothing sorted

Scam

September 12, 2024
Unprompted review
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Rated 5 out of 5 stars

I liked their service

I liked their service. First, unlike another service that took a few days and charged way too much for WoW Classic gold coins, they sent a partial order immediately and followed up with the remainder within 2 days. I'm buying from then again because they are honest, reliable, and reasonably priced.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

No Communication

Do not order from this company! Website says 5 minutes for F2F, its a lie. When you go to the Chat, you get an auto response right away. Then it times out and says it can not reply so leave your email. Email never arrives in your inbox. ZERO communication.

Other sites may be more exspensive, but they are more reliable. Use this site at your own risk.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

i order

i order , 7days after nothing coming , i ask until 2days my refound , no answer aswell , the mail support not correct , number aswell , so i lost my money

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS....

SCAMMERS..... It's been just under 2 weeks, to receive my gold. Still have not received it. They keep telling me their still farming.
STAY AWAY from these thieves. I took a chance, and it bit me back in the touche
No shame at all from them....

June 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Scammers

Scammers. Ordered wow gold at midnight, still didn't get anything 11 hours later. Support keeps telling "Takes 1 to 3 hours, give me 2-3 hours". Website says instant delivery

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

you found the correct place to make your purchase

Was assuredly skeptical about making a big gil purchase online and the first 3 wesites i tried were very unresponsive but i decided to try one more and within 10 min had my gil for ff14. i hit the live chat up as soon as i made the purchase and was immediately responded to and told to just sit tight online its coming and i didnt even have to wait 5 min before they showed up and paid me. dont use anyone else, no reason to if your reading this review you found the place

April 27, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible custome support and I never…

Terrible custome support and I never got my full order.

I made an order for a few things and I didn’t get all of it. Costumer support agent Maria Fe is very rude and does not help the customer at all. I would recommend going to other websites for desired items and currency, NOT THIS ONE AT ALL

March 29, 2024
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE

DO NOT USE.
Scam site. Their contact info is fake, their support email and phone numbers don't exist. Do not give them any money. THEY WILL STEAL IT

February 29, 2024
Unprompted review

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