The place is an absolute SCAM. Been 3 months since I placed my order. I wrote an email weekly asking for my refund. ONE response the first time and that was it. STILL WAITING ON MY REFUND!!! * EDIT**... See more
Company replied
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See what reviewers are saying
My name plate Gold 18kt over stainless steel Bamboo earrings in biggest size are the most beautiful earrings I've owned in a very longtime!!! no Flimsy. nor cheap looking, High quality for a fraction... See more
When picking item everything is simple and easy. But when making a payment. It keeps saying it didn't go through. When I already got an email with payment confirmation. So now waiting on bank statemen... See more
I never leave these kinds of reviews, but I'm exhausted and just wanted a little help. I'm a marine about to leave on deployment. I wasn't able to get my mother's day gift here on time because I was... See more
Company replied
Company details
Information provided by various external sources
Professional men women jewelry designer and manufacturer. Necklace,chain,bracelet,ring,earrings,set and accessories in classic,vintage,punk,hiphop,luxury style.
Contact info
United States
- 855-888-1177
- support@u7jewelry.com
- u7jewelry.com
2.2
Poor
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality
February 4, 2019
Unprompted review
Reply from U7 Jewelry
Dear Raul,
Thank you for your kind review, Your satisfaction always is our motivation to imporve.
Good day!
U7 Jewelry
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Beautiful piece
February 2, 2019
Unprompted review
Reply from U7 Jewelry
Dear Carmen,
We are so glad you like it, there are some new arrivals. hope see you again:)
Best wishes,
U7 Jewelry
The process of buying was quick and…
The process of buying was quick and easy. The price was nice but I gave it 2 stars because of shipping issues. I received an email saying my product was on the way but every time I go to track, it says the item is not found! I'm starting to think its a scam and that's just money I won't get back!
January 28, 2019
Unprompted review
Reply from U7 Jewelry
Dear Jasmine,
Sorry for your waiting, The tracking info always has a time delay on updating. We are sincerely sorry for your inconvenience caused. We checked your order. It has been delivered on Feb20. Did you received it. If not Please let us known.
Link to track:https://t.17track.net/en#nums=4203956092748927004800181212911732
Best wishes,
U7 Jewelry
Unique items and designs
Unique items and designs. I can’t wait to wear them! If the quality is as good as it’s described, it will be my number one choice when it comes to jewelry
January 19, 2019
Unprompted review
Reply from U7 Jewelry
Dear Georgina,
Thank you for your kind review, Your satisfaction always is our motivation to imporve.
Good day!
U7 Jewelry
i love to shop to this site U7 thanks'…
i love to shop to this site U7 thanks' again
January 16, 2019
Unprompted review
Reply from U7 Jewelry
Dear Jade,
Thank you for your kind review, Your satisfaction always is our motivation to imporve.
Good day!
U7 Jewelry
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Bar Necklace
Love my necklace. The only thing I would change is the engraving, you can barely see that it has writing unless up close.
January 10, 2019
Unprompted review
Excellent jewelry
I highly recommend this shop, the prices are fair, they run good sales, their jewelry is of high quality. Courteous Customer Service. I will continue to shop here.
December 22, 2018
Unprompted review
When picking item everything is simple…
When picking item everything is simple and easy. But when making a payment. It keeps saying it didn't go through. When I already got an email with payment confirmation. So now waiting on bank statement to make sure i didn't pay twice.
December 21, 2018
Unprompted review
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Wish it would of told me it was gonna…
Wish it would of told me it was gonna take 7-20 business days to deliver to US before placing order!
December 9, 2018
Unprompted review
Cause you answer my questions and solve…
Cause you answer my questions and solve my problems at the beggining. I hope not to change my opinion because of the delivery system cause that used to be always my problem
December 3, 2018
Unprompted review
I haven’t received my chain I ordered
November 12, 2018
Unprompted review
Reply from U7 Jewelry
Hi dear,
We are sorry to hear that. We will very appreciate if you can send us your Order ID, we will solve it for you soon.
Waiting for your kind email reply.
Email address: support@u7jewelry.com
Best regards,
U7 Jewelry Team
Good chains
Good chains. Slow delivery. Tracking number works very very briefly
October 30, 2018
Unprompted review
Reply from U7 Jewelry
Hi dear,
Thank you for loving our product and your waiting. We will try our best to shorten the shipping. While as you know. This is a international shipping, It usally needs more time to delivery as what we stated on our page. If possible, please leave a note in your next order. We will take it as a priority。
Have a great day!
Best wishes,
U7 Jewelry Team
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Items ordered not in stock after…
Items ordered not in stock after purchased. Items have to be shipped from China adding 2 weeks shipping to a item that only suppose to take 2-7 days.
October 22, 2018
Unprompted review
Reply from U7 Jewelry
Hi dear,
We are sorry bring you a unpleasant shopping experence, An email has been send to you, Your item has been shipped from US warehouse.The shipping time is 2-7 working days. Please check your email later.
Have a great day!
U7 Jewelry Team
Good quality and pretty
October 18, 2018
Unprompted review
Reply from U7 Jewelry
Thank you so much for sharing your shopping experience with us. Your encouragement is our greatest motivation.
Have a great weekend !
U7 Jewelry Team
for now i give 3 stars in my reading…
for now i give 3 stars in my reading reviews from other costumers, i think this company makes costumers satisfied as always and i am excited with my orders but i don't still know when i'm going to recieve it, and i am hoping the u7 jewelry will not disappoint me bcoz the items i ordered are will be given to my husband and my mother in law.
October 4, 2018
Unprompted review
Reply from U7 Jewelry
Hi dear , Thanks for your love on U7 Jewelry :), we have received and replied your email with all shipping details. Please check your inbox later.
Have a great day.
Best regards,
Yelena | U7 Jewelry
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Great service and a great assistant.
September 15, 2018
Unprompted review
Always on time with the order
Always on time with the order, excellent order quality.
September 8, 2018
Unprompted review
prices are very resonable
September 4, 2018
Unprompted review
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